Advanced Appliance Service Inc

Name: Advanced Appliance Service Inc
Address: 3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States
Telephone: 3369244186
Rating: 4.9

Appliance Repair in Winston-Ssalem NC
Star Score
Average 4.9 / 5
Reviews & Ratings 1836
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REVIEW Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Zack the repair person was excellent. Great communicator and pleasant about his work. Neat and tidy as well. Very satisfied.

- Chuck Smith - Jun 22, 2026

Professional, prompt and knowledgeable. What more could you ask for?

- Minister Greene - Jun 17, 2026

- Gary McFarland - Jun 17, 2026

Had a great experience with Advanced Appliance. Came out in a timely manner and fixed our AC problems quickly. Highly reccomend.

- John Greene - Jun 16, 2026

- Barbara Walker - Jun 16, 2026

Courteous service and a timely fix to the issue.

- Marcia Baker - Jun 15, 2026

- Crystal Petty - Jun 12, 2026

- Susan Cahill - Jun 12, 2026

They were on time and I love the gentleman that came to the house he was nice ,professional and even alert me to a gas smell that turned out to be gas leak around my gas meter .He was awesome.Thank you

- VICKEY PHILLIPS - Jun 10, 2026

- Pamela Herndon - Jun 09, 2026

Jacob was awesome; very professional & knowledgeable!!

- Melissa Manuel - Jun 09, 2026

- Shepard Hart - Jun 09, 2026

- Alexander Lincoln - Jun 09, 2026

- Becky Reeves - Jun 08, 2026

- Judy Hernandez - Jun 05, 2026

- Joseph Myers - Jun 05, 2026

My service tech was very professional and knowledgeable and showed up on time with all of the parts necessary to make my Repair quickly

- Gina Cota - Jun 05, 2026

They texted me when they were headed my way. They came and repaired the refrigerator in a timely fashion. I paid them and we were done in no time.

- Dee Sprinkle - Jun 05, 2026

The person was knowledgeable

- Leziga Poi - Jun 05, 2026

- Hannah Southern - Jun 04, 2026

Excellent company!

- Patrice Watson - Jun 04, 2026

Fast, reliable service. Very courteous and professional technician. Highly recommended!

- Jay Aguilar - Jun 04, 2026

- Jackie Clark - Jun 03, 2026

- Jesse Mckoy - Jun 03, 2026

- Gail Welch - Jun 03, 2026

- Valerie Mays - Jun 03, 2026

The technician changed the filter and blew out the line , that is prone to stopping up. He did these along with readying it for the new season. Good service .

- Zoolema Jo Pharr - Jun 02, 2026

Awesome service! Efficient, knowledgeable!

- T Perry - Jun 01, 2026

- Iveta Koukolova - Jun 01, 2026

Advance always gets me right. Excellent customer service!

- princess williford - May 30, 2026

Came out and fixed our AC in 10 minutes. Our home warranty company sent them out and it took a week because they are quite busy but they did great so I understand why they’re in high demand. Very helpful and answered all our questions, didn’t feel rushed when the guy came out and we are appreciative of the service!

- aquicha duff - May 29, 2026

- Barbara D - May 28, 2026

Our AC quit working. I called Advance and made an appointment for a service call. After a full day of not working, all of a sudden it started working again. I kept the appointment but I told my wife that if it’s working fine the way it is he probably can’t find what caused it. But with careful examination he did find the contractor must have arced out on a wire and got stuck. It eventually popped loose and started working again. He adjusted the wiring so it wouldn’t happen again and it’s been fine ever since. I was impressed he found it.

- david powell - May 27, 2026

The tech from Advance Appliance did a fantastic job. He let me know when he was on his way and was here and fixed our problem 100%. I highly recommend Advanced Appliance. Thank you!

- Judy Byler - May 27, 2026

They were very nice, efficient, and quick!

- Ben Dautel - May 26, 2026

nice and polite

- Jacke Anglesey - May 24, 2026

Serviceman was courteous, explained problem, and method of repair. Very thorough. Gave options and assistance with setting up further service. Advanced Appliance is prompt and reliable.

- Joanna Forcum - May 23, 2026

Very friendly technician who made sure that my problem was fixed that day.

- Sydney Villa-Main - May 20, 2026

Tech was on time and communicated well.

- Casey Keith - May 20, 2026

I have 100% confidence in Advanced AC and Heating.

The technician was very thorough.

Dr. Middleton K. McGoodwin

- Dr. Middleton K. McGoodwin - May 19, 2026

Arrives and handled the problem

- Maurice Jackson - May 19, 2026

- Donnakayemorris - May 19, 2026

REMOVEDtook care of us 2 years in a row. He is very personable and professional. He did more for us than the other techs in the past. Didnt try to sell us but did tell us one part is wearing out. Will request him for next service.

- Catherine K - May 16, 2026

The service provided was exceptional with fine detail to the focused areas. My technician was highly skilled, professional and customer centered!

- Joy palmer - May 16, 2026

- Charles Foster - May 15, 2026

Very knowledgeable and helpful technician!

- Cindy Wilkinson - May 15, 2026

Very professional and fair. I have used their services many times over the years and have always had good service.

- Andy S - May 14, 2026

I always have excellent results with Advance applying service they are kind considerate and explained everything to me in detail. I did not give them a five-star because I think they are a little bit too expensive

- iris bosch - May 14, 2026

Very professional with the hold job.

- Stevie Leach - May 12, 2026

- Robert Payne - May 12, 2026

Frequently Asked Questions

FAQ's from customer experiences

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.

Advanced Appliance Service Inc | 3907 Reynolda Rd, Winston-Ssalem NC 27106, United States