Advanced Appliance Service Inc

Name: Advanced Appliance Service Inc
Address: 3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States
Telephone: 3369244186
Rating: 4.9

Appliance Repair in Winston-Ssalem NC
Star Score
Average 4.9 / 5
Reviews & Ratings 1886
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REVIEW Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

- Mark Love - Aug 10, 2026

The technicians arrived as scheduled but were unable to completely install my dishwasher. A a part from the dealer was broken and had to be reordered. The company that the dishwasher was purchased from completed the installation because it was under warranty. It all worked out in the end.

- Charles Hinsley - Aug 10, 2026

The Plumbing Technician (Pablo Cruz) was very knowledgeable and personable and completed the repair task with excellent results.

- Jerry Baity - Aug 08, 2026

Very good maintenance plans. Employees are knowledgeable and very careful with their attention to detail.

- Orton Academy - Aug 07, 2026

Jacob and his assistant, Dakota, provided exceptional customer service! Jacob was extremely professional and polite. Jacob worked with the warranty company for my sewage line issue to ensure it was covered. I highly recommend Advanced Appliance and especially Jacob for the excellent work completed.

- Greg Axmacher - Aug 06, 2026

- JJ Rice - Aug 06, 2026

Jeremy arrived at the scheduled time and promptly started the repair. He was happy to explain how the 3 ton ac unit measurement came about to the boys. He done a great job and we were very pleased

- Jodi Beeson - Aug 05, 2026

Identified and corrected multiple issues with our 70 year old plumbing.

- Marc Deal - Aug 05, 2026

- Willette Nash - Aug 04, 2026

Technician (Bryan) was very professional. The HVAC tune up was efficient. Everything is running perfectly.

- Gail Dempsey - Aug 03, 2026

- Walter Weathers - Jul 31, 2026

Harry, the tech, was most helpful in showing me what was to be done and what was actually done.

- Cliff Faille - Jul 31, 2026

Advanced was great. Pablo and Ron (I think that was his name) and the office folks were awesome. They were professional and did good work.
I would recommend those two for any plumbing job.

- dan antonelli - Jul 30, 2026

Carlos has visited me 2x for repair to our icemaker, which was not dispensing ice. He was polite, respectful and he fixed our problem. I can totally recommend Advanced APpliance Repair.

- Caroline Gee - Jul 30, 2026

- Terrie Rowdy - Jul 30, 2026

Advance Appliance has been servicing my HVAC unit for roughly the last 16 years. My first experience with the company was when tech Ken Cooper, who is now retired. Ken was able to diagnose, find a leak on my system, and make the repair that no other company was able to fix. I've been with these folks ever since.
I contribute their expertise to the long and uninterrupted service I've had. Ben and Walter are fantastic techs with a dedication to perfection and fine attention to detail.

- Ray L - Jul 29, 2026

- Bruce McColl - Jul 28, 2026

5 stars
Service tech was very knowledgeable and completed work quickly and neatly.

- Dianne S - Jul 28, 2026

Replaced compressor in hvac unit. Brian was very professional and efficient. Explained what was going on and completed the job quickly. No hesitation in recommending this company. This was a home insurance claim.

- Martin Thorpe - Jul 27, 2026

Update July 2026. Recently had my HVAC replaced. Professional and completed ahead of schedule.

Good, friendly service. They went above and beyond to secure my dryer was fixed!

- Amy Jeffers - Jul 24, 2026

Very prompt and quick to explain the situation. Work was completed very quickly!

- Dawn Wallace - Jul 23, 2026

Awesome Service!

- rejeana ellis - Jul 23, 2026

- Brittney George - Jul 23, 2026

A.c store Recommended

- Super King - Jul 22, 2026

The representative did a great job. He showed up on time, completed the repair in a timely manner, and was very professional and friendly.

- Michael DePopas - Jul 22, 2026

- Trish - Jul 21, 2026

fixed my stovetop issue. Had an appointment quickly. He took the time to show me the problem. Very knowledgeable. Would definitely call again.

- DEBBIE GAMMONS - Jul 17, 2026

Workers showed up when scheduled and completed work in a timely manner. Will use their service again when I need it.

- James Lancaster - Jul 17, 2026

I have always gotten good service from you. Pablo has been to my house jn the past, and he is very professional and knowledgeable. He is also very personable. The only negative I have is that you do not have anyone on call in off hours to handle emergencies. I have had to hunt down someone.

- brenda long - Jul 16, 2026

Advanced Appliance Services for the win again!!! AAS are very professional, knowledgeable, and honest. We put the request in over the 4th of July holiday and they call to set the appointment first thing Monday morning. From the call to Mr. Bryan our service team technician our experience was great. Mr. Bryan came in thoroughly looked at the unit and got our air up and running in less than an hour. We are grateful for Mr. Bryan's honesty and quality service. We will continue to trust Advanced Appliances for our needs!!

- Alicia Lindsey - Jul 15, 2026

- Shaun Richardson - Jul 15, 2026

- Cindy Speas - Jul 14, 2026

- S, Worsham - Jul 13, 2026

- Pat Williamson - Jul 13, 2026

Ben at Advance Appliances Service was awesome to work with. He showed up on time, was professional, skillful in diagnosing the issue. After determining the issue, Ben went out of his way to pickup parts for same day repair. He had me up and running within hours. Thank you Ben for making my day!

- Manny Ndingwan - Jul 08, 2026

- Angela Pryor - Jul 06, 2026

Reliable and fast .

- symmantha quick - Jul 06, 2026

I have been a customer for 17 years. Technicians are knowledgeable and professional. They explain what work they will do and any options you have.

- Rubye Barker - Jul 03, 2026

The service man was on time, very courteous, and professional. I would use this service again.

- Review fromT M K - Jul 02, 2026

Diagnosis was exactly on point handle in a timely manner

- Lawrence Burke - Jun 30, 2026

I was connected to Advanced Appliance repair through my home warranty, and I had an excellent excellent experience from start to finish their team promptly came to assess the situation clearly identified the issue and completed the repair of my dryer within about a week allowing time for parts to be shipped throughout the process, they kept inconsistent contact with me which made everything feel smooth and stress-free. I would highly recommend events appliance repair to anyone in need of a reliable and professional appliance repair service..

- Cierra Smith - Jun 30, 2026

quick and reliable service. These guys are the best of the best. I have used them for over 20 years and still no disappointments.

- Johnny Boi - Jun 27, 2026

- Dot Steen - Jun 25, 2026

Prompt and professional

- kate evans - Jun 25, 2026

Couldn’t have asked for better service !! Brian was amazing , personable, informative and quick. We will definitely have Advanced for all of our home needs. Thank you Advanced for everything!

- Mary Mott - Jun 25, 2026

Great customer and friendly experience. Very respectful of shoe coverings that had to be worn inside my home.

- DESERE WRIGHT - Jun 24, 2026

- Leroy Brown - Jun 23, 2026

Zack the repair person was excellent. Great communicator and pleasant about his work. Neat and tidy as well. Very satisfied.

- Chuck Smith - Jun 22, 2026

Great customer and friendly experience. Very respectful of shoe coverings that had to be worn inside my home.

- Desere W - Jun 21, 2026

Technician was nice and knowledgeable. I have used this company for years for appliance repair, plumbing, and ac repairs

- Linda C - Jun 17, 2026

Frequently Asked Questions

FAQ's from customer experiences

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.

Advanced Appliance Service Inc | 3907 Reynolda Rd, Winston-Ssalem NC 27106, United States