Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.
Google Review
5 stars
- Pat Williamson - Jul 13, 2026
Google Review
5 stars
Ben at Advance Appliances Service was awesome to work with. He showed up on time, was professional, skillful in diagnosing the issue. After determining the issue, Ben went out of his way to pickup parts for same day repair. He had me up and running within hours. Thank you Ben for making my day!
- Manny Ndingwan - Jul 08, 2026
Google Review
5 stars
- Angela Pryor - Jul 06, 2026
Google Review
5 stars
Reliable and fast .
- symmantha quick - Jul 06, 2026
Google Review
5 stars
I have been a customer for 17 years. Technicians are knowledgeable and professional. They explain what work they will do and any options you have.
- Rubye Barker - Jul 03, 2026
Google Review
5 stars
Diagnosis was exactly on point handle in a timely manner
- Lawrence Burke - Jun 30, 2026
Google Review
5 stars
I was connected to Advanced Appliance repair through my home warranty, and I had an excellent excellent experience from start to finish their team promptly came to assess the situation clearly identified the issue and completed the repair of my dryer within about a week allowing time for parts to be shipped throughout the process, they kept inconsistent contact with me which made everything feel smooth and stress-free. I would highly recommend events appliance repair to anyone in need of a reliable and professional appliance repair service..
- Cierra Smith - Jun 30, 2026
Google Review
5 stars
quick and reliable service. These guys are the best of the best. I have used them for over 20 years and still no disappointments.
- Johnny Boi - Jun 27, 2026
Google Review
5 stars
- Dot Steen - Jun 25, 2026
Google Review
5 stars
Prompt and professional
- kate evans - Jun 25, 2026
Google Review
5 stars
Couldn’t have asked for better service !! Brian was amazing , personable, informative and quick. We will definitely have Advanced for all of our home needs. Thank you Advanced for everything!
- Mary Mott - Jun 25, 2026
BBB Review
5 stars
Great customer and friendly experience. Very respectful of shoe coverings that had to be worn inside my home.
- DESERE WRIGHT - Jun 24, 2026
Google Review
5 stars
- Leroy Brown - Jun 23, 2026
Google Review
5 stars
Zack the repair person was excellent. Great communicator and pleasant about his work. Neat and tidy as well. Very satisfied.
- Chuck Smith - Jun 22, 2026
BBB Review
5 stars
Great customer and friendly experience. Very respectful of shoe coverings that had to be worn inside my home.
- Desere W - Jun 21, 2026
BBB Review
5 stars
Technician was nice and knowledgeable. I have used this company for years for appliance repair, plumbing, and ac repairs
- Linda C - Jun 17, 2026
Google Review
5 stars
Professional, prompt and knowledgeable. What more could you ask for?
- Minister Greene - Jun 17, 2026
BBB Review
5 stars
Super service and quick. Efficient and friendly. What more can I say.
- Ken D - Jun 17, 2026
Google Review
5 stars
- Gary McFarland - Jun 17, 2026
Google Review
5 stars
Had a great experience with Advanced Appliance. Came out in a timely manner and fixed our AC problems quickly. Highly reccomend.
- John Greene - Jun 16, 2026
Google Review
5 stars
- Barbara Walker - Jun 16, 2026
Google Review
5 stars
Courteous service and a timely fix to the issue.
- Marcia Baker - Jun 15, 2026
Google Review
5 stars
- Crystal Petty - Jun 12, 2026
Google Review
5 stars
- Susan Cahill - Jun 12, 2026
BBB Review
5 stars
They were on time and I love the gentleman that came to the house he was nice ,professional and even alert me to a gas smell that turned out to be gas leak around my gas meter .He was awesome.Thank you
- VICKEY PHILLIPS - Jun 10, 2026
Google Review
5 stars
- Pamela Herndon - Jun 09, 2026
Google Review
5 stars
Jacob was awesome; very professional & knowledgeable!!
- Melissa Manuel - Jun 09, 2026
Google Review
5 stars
- Shepard Hart - Jun 09, 2026
Google Review
5 stars
- Alexander Lincoln - Jun 09, 2026
Google Review
5 stars
- Becky Reeves - Jun 08, 2026
Google Review
5 stars
- Judy Hernandez - Jun 05, 2026
Google Review
5 stars
- Joseph Myers - Jun 05, 2026
Google Review
5 stars
My service tech was very professional and knowledgeable and showed up on time with all of the parts necessary to make my Repair quickly
- Gina Cota - Jun 05, 2026
Google Review
5 stars
They texted me when they were headed my way. They came and repaired the refrigerator in a timely fashion. I paid them and we were done in no time.
- Dee Sprinkle - Jun 05, 2026
Google Review
5 stars
The person was knowledgeable
- Leziga Poi - Jun 05, 2026
Google Review
5 stars
- Hannah Southern - Jun 04, 2026
Google Review
5 stars
Excellent company!
- Patrice Watson - Jun 04, 2026
Google Review
5 stars
Fast, reliable service. Very courteous and professional technician. Highly recommended!
- Jay Aguilar - Jun 04, 2026
Google Review
5 stars
- Jackie Clark - Jun 03, 2026
Google Review
5 stars
- Jesse Mckoy - Jun 03, 2026
Google Review
5 stars
- Gail Welch - Jun 03, 2026
Google Review
5 stars
- Valerie Mays - Jun 03, 2026
Google Review
5 stars
The technician changed the filter and blew out the line , that is prone to stopping up. He did these along with readying it for the new season. Good service .
- Zoolema Jo Pharr - Jun 02, 2026
Google Review
5 stars
Awesome service! Efficient, knowledgeable!
- T Perry - Jun 01, 2026
Google Review
5 stars
- Iveta Koukolova - Jun 01, 2026
Google Review
5 stars
Advance always gets me right. Excellent customer service!
- princess williford - May 30, 2026
Google Review
5 stars
Came out and fixed our AC in 10 minutes. Our home warranty company sent them out and it took a week because they are quite busy but they did great so I understand why they’re in high demand. Very helpful and answered all our questions, didn’t feel rushed when the guy came out and we are appreciative of the service!
- aquicha duff - May 29, 2026
Google Review
5 stars
- Barbara D - May 28, 2026
Google Review
5 stars
Our AC quit working. I called Advance and made an appointment for a service call. After a full day of not working, all of a sudden it started working again. I kept the appointment but I told my wife that if it’s working fine the way it is he probably can’t find what caused it. But with careful examination he did find the contractor must have arced out on a wire and got stuck. It eventually popped loose and started working again. He adjusted the wiring so it wouldn’t happen again and it’s been fine ever since. I was impressed he found it.
- david powell - May 27, 2026
Google Review
5 stars
The tech from Advance Appliance did a fantastic job. He let me know when he was on his way and was here and fixed our problem 100%. I highly recommend Advanced Appliance. Thank you!
- Judy Byler - May 27, 2026

Frequently Asked Questions

FAQ's from customer experiences

How does Advanced Appliance Service Inc handle part availability for repairs?
Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.
What should I expect from the professionalism and conduct of the technicians?
Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.
How does Advanced Appliance Service Inc communicate about repair issues and options?
Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.

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Advanced Appliance Service Inc | 3907 Reynolda Rd, Winston-Ssalem NC 27106, United States