Advanced Appliance Service Inc

Name: Advanced Appliance Service Inc
Address: 3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States
Telephone: 3369244186
Rating: 4.9

Appliance Repair in Winston-Ssalem NC
Star Score
Average 4.9 / 5
Reviews & Ratings 1809
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REVIEW Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Awesome service! Efficient, knowledgeable!

- T Perry - Jun 01, 2026

- Iveta Koukolova - Jun 01, 2026

Advance always gets me right. Excellent customer service!

- princess williford - May 30, 2026

Came out and fixed our AC in 10 minutes. Our home warranty company sent them out and it took a week because they are quite busy but they did great so I understand why they’re in high demand. Very helpful and answered all our questions, didn’t feel rushed when the guy came out and we are appreciative of the service!

- aquicha duff - May 29, 2026

- Barbara D - May 28, 2026

Our AC quit working. I called Advance and made an appointment for a service call. After a full day of not working, all of a sudden it started working again. I kept the appointment but I told my wife that if it’s working fine the way it is he probably can’t find what caused it. But with careful examination he did find the contractor must have arced out on a wire and got stuck. It eventually popped loose and started working again. He adjusted the wiring so it wouldn’t happen again and it’s been fine ever since. I was impressed he found it.

- david powell - May 27, 2026

The tech from Advance Appliance did a fantastic job. He let me know when he was on his way and was here and fixed our problem 100%. I highly recommend Advanced Appliance. Thank you!

- Judy Byler - May 27, 2026

They were very nice, efficient, and quick!

- Ben Dautel - May 26, 2026

nice and polite

- Jacke Anglesey - May 24, 2026

Serviceman was courteous, explained problem, and method of repair. Very thorough. Gave options and assistance with setting up further service. Advanced Appliance is prompt and reliable.

- Joanna Forcum - May 23, 2026

Very friendly technician who made sure that my problem was fixed that day.

- Sydney Villa-Main - May 20, 2026

Tech was on time and communicated well.

- Casey Keith - May 20, 2026

I have 100% confidence in Advanced AC and Heating.

The technician was very thorough.

Dr. Middleton K. McGoodwin

- Dr. Middleton K. McGoodwin - May 19, 2026

Arrives and handled the problem

- Maurice Jackson - May 19, 2026

- Donnakayemorris - May 19, 2026

REMOVEDtook care of us 2 years in a row. He is very personable and professional. He did more for us than the other techs in the past. Didnt try to sell us but did tell us one part is wearing out. Will request him for next service.

- Catherine K - May 16, 2026

The service provided was exceptional with fine detail to the focused areas. My technician was highly skilled, professional and customer centered!

- Joy palmer - May 16, 2026

- Charles Foster - May 15, 2026

Very knowledgeable and helpful technician!

- Cindy Wilkinson - May 15, 2026

Very professional and fair. I have used their services many times over the years and have always had good service.

- Andy S - May 14, 2026

I always have excellent results with Advance applying service they are kind considerate and explained everything to me in detail. I did not give them a five-star because I think they are a little bit too expensive

- iris bosch - May 14, 2026

Very professional with the hold job.

- Stevie Leach - May 12, 2026

- Robert Payne - May 12, 2026

very professional and knowledgeable!!

- Stamey Hardin - May 11, 2026

- Deborah Slate - May 08, 2026

- Eduardo Fallorin - May 07, 2026

Never had a problem with their service techs or the work performed. Put in and serviced my heat pump. Easy to call the office and relay my problems. Can actually speak to a person the same day I call. Customer service on all fronts is great. Would recommend them to all my friends.

- Barbara Lineback - May 07, 2026

- Lina Ca - May 06, 2026

- Chris McConnell - May 02, 2026

Great idea to have a Service Plan with Advanced Appliance. They found a part destined to fail and replaced on the spot. Now my AC is ready before the summer heat.

- Fred Whitt - May 02, 2026

Great fast service techs were very skilled
We appreciate your service

Regards Robert and Mary Clodfelter

- Robert Clodfelter - May 01, 2026

Friendly and very knowledgeable of my furnace system. The maintenance program is very useful

- Nese C - May 01, 2026

- Jackie Cherry - Apr 30, 2026

Reliable and friendly. Always my first call for my Samsung appliance repairs.

- Barbie Pilla - Apr 30, 2026

I’ve had appliance repair and electricians out to my house and every one has been terrific! Nice guys, real, helpful, gave me lots of advice and tips. Love this company. On time, efficient, and can do it all.

- Kelly Arnold - Apr 27, 2026

- richard roa - Apr 27, 2026

Thank you for fixing out bathroom fan. The service person was kind and efficient!

- Nathalie A - Apr 26, 2026

The technician arrived on time and worked diligently to service our HVAC unit. He was very knowledgeable, efficient, and professional.

- Barry Musgrave - Apr 24, 2026

Quick and professional. Very happy with the service. I will hired them any time.

- Luis Torrescuret - Apr 23, 2026

- Terry Townsend - Apr 23, 2026

I have used advanced for years for my preventative care for my HVAC and also of use them through my home warranty company awesome service every time

- Jack - Apr 23, 2026

- Sarala Acharya (Greenwoodbnb) - Apr 23, 2026

I called this service because my freezer was action up-not making ice, thawing and refreezing, etc. My agent came in and knew what to do right away after I described the problem. Thanks so much!

- Donna Strickland Smith - Apr 22, 2026

Great check up for plumbing and HVAC units!

- Bonnie Chilton - Apr 22, 2026

No problem scheduling, arrived on time, was thorough, explained possible issues clearly. Friendly, professional, and considerate.

- Tom Childers - Apr 22, 2026

- Annette Jordan - Apr 22, 2026

Ed was very polite and professional. The service for for a semi annual service review of our a/c & heating units.

- Robert Edwards - Apr 22, 2026

The technicians are always polite, professional and knowledgeable.

- Michelle Lewis - Apr 21, 2026

Wayne, with Advanced Appliances, was very professional, friendly, and efficient. I will reach out to this company again for any household appliance item repairs.

- Christine Hannah - Apr 21, 2026

I have used Advanced Appliance one time through a home warranty company. I found them to be trustworthy, professional, knowledgeable and flexible. Sean was sent to my home to service my dryer, oven and refrigerator. He quickly determined what repairs were needed, ordered the parts and replaced them in a timely fashion. Sean was knowledgeable, friendly and professional.
I will use them again and I highly recommend them.

- Debra Oconnell - Apr 21, 2026

Frequently Asked Questions

FAQ's from customer experiences

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.

Advanced Appliance Service Inc | 3907 Reynolda Rd, Winston-Ssalem NC 27106, United States