Advanced Appliance Service Inc

Appliance Repair in Winston-Ssalem NC
Star Score
Average 4.9 / 5
Reviews & Ratings 1712
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REVIEW Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Went above and beyond to find the part for my stove when we had no model number

- Michelle Viana - Jan 16, 2025

Advanced App diagnosed the issues with my HVAC System , worked with my H/O warranty to replace my complete HVAC. All work was done professionally, techs were all courteous and efficient. My yearly checkup was recently completed and same quality service. I have also used their services for other repairs as well before system replacement. I would highly recommend Advanced App Service.

- Mike D - Jan 16, 2025

Very professional and the communication was excellent. The technician was very knowledgeable and helpful, excellent company and staff

- Greg Souto - Jan 07, 2025

Our problem was pinpointed within minutes and was able to be resolved.

- Audrey Bell-Farrow - Dec 31, 2024

Advance Appliance technician worked on my dryer and fixed it. Service technician was professional and he also covered his shoes not to track dirt on my carpet. I would use them again.

- Linda Hopson - Dec 27, 2024

Noe and Duane arrived at the earliest time promised and wore masks and foot covers to enter my home. They were professional, respectful, and explained the details of the inspection and work they did. They were great representatives for Advanced Appliance Service!

- Donna Williams - Dec 23, 2024

Mr. Ben, our service technician, demonstrated exceptional expertise. His two visits to our residence were exemplary, and he is the most skilled technician from your company we have encountered.

- lawrence armijo - Dec 23, 2024

Great service each time! Very thorough and always follow through.

- J Walls - Dec 21, 2024

They are always so courteous and help with the problem in an informational way so you can look for it next time! They are efficient and on time, sometimes even early! Thanks for fixing all my appliances over the years

- Will Powell - Dec 16, 2024

Technician showed up when he said he would. He was professional and efficient and explained in easy-to-understand terms what our problem was.

- Melody Bishop - Dec 16, 2024

- Wendy Jo Williams - Dec 16, 2024

He discovered a minor issue with the door of my dryer. He had necessary material in his truck so the whole project was completed very quickly and successfully.

- kathy rouson - Dec 16, 2024

A great company to work with! Excellent technicians who keep you updated with your repair time frame.

- Lisa Cooper - Dec 16, 2024

The technicians that came addressed different issues. One was a washing machine and the other was plumbing. They did the best they could with both. We appreciated their recommendations.

- Linda Thompson - Dec 16, 2024

Very professional and help me as quickly as possible in a very difficult time!! THANK YOU

- claudine crockett - Dec 15, 2024

Went out of their way to get me on schedule in time. Was friendly and efficient when here. Much appreciated.

- Steven Nelson - Dec 15, 2024

Great experience. Look forward to doing business again

- Michael Popalisky - Dec 15, 2024

Sry friendly and informative

- Lavonda Donnell - Dec 14, 2024

Excellent response, professional and courteous personnel

- John Ledbetter - Dec 13, 2024

Well Done

- TOM WHITE - Dec 13, 2024

Took 2 visits and the location of the part. Very grateful that my oven is now fixed!

- SHERYL T - Dec 13, 2024

Wayne was very professional ,pleasant and quick servicing my heating and air. He found a faulty part and replaced it. My heating works so much better now. He was great. I hope he will be sevicing my heating and air again. I have always gotten great service from Advanced and will continue to use you in the future

- Donna Hampton - Dec 13, 2024

Brian found a problem and fixed it, saving us a future service call. THANKS BRIAN.

- Larry Chafin - Dec 12, 2024

Very good maintenance plans.

- Orton Academy - Dec 12, 2024

***** was very informative. Went through all problems that was noted. Explained all options that I asked about. I plan to switch to Advanced to take care of all my HVAC needs, including yearly services! Thanks

- Leander K - Nov 15, 2024

- Leander K - Nov 14, 2024

Patrick repaired my microwave that is 10 yrs old. Hopefully I’ll get some more use out of it.

- Darlene Bruebaker - Nov 13, 2024

Good reliable service. Took the time to acknowledge each issue I had.

- SANTANIA S - Nov 13, 2024

Great service in every respect.

- Claire Shaw - Nov 12, 2024

The customer ********************** at *********************** are always good for to me. For the 8 years that I have been doing service with them.

- TAURUS L - Nov 12, 2024

Pablo and another Gentleman showed up very professional. Saw what the problem was picked up supplies from Lowe’s and took care of our concerns. Would used them again!

- Avdo Aljic - Nov 12, 2024

Love the service and customer service. Alway on time and very reasonable prices..

- C Wilder - Nov 12, 2024

- Paul Noseworthy - Nov 11, 2024

- neelu sharma - Nov 08, 2024

The service technician didn't try to find a problem where there wasn't one. We needed to replace a battery in fire alarm.
Piedmont Natural Gas had told us our oven was producing too much carbon monoxide and turned off the gas to the stove/oven. Advanced had a tech out in an hour. After checking it out. He confirmed there was no problem and turned the gas on.

- Susan Dye - Nov 07, 2024

Speedy courteous service

- Graeme Bolton - Nov 06, 2024

Wonderful technicians, awesome service!

- Helene Kennedy - Nov 02, 2024

Provided better service than was expected. Even when parts were back ordered I was kept informed. Left everything better than they found it.

- Brian Tuckmantel - Nov 01, 2024

I’ve stayed with Advanced Appliance for years now because their technicians are good. And they’ve always taken good care of my issues. I want no other company handling my repairs but Advanced.

- Chris AuroAstra - Nov 01, 2024

- Heather Cummings - Nov 01, 2024

They did a great job on my oven!

- Russell Hill - Oct 30, 2024

Fast inspection because they take such good care of my heating system. Last year they saw some things that needed attention to help maintain my system. Always friendly and respectful when they come in my house.

- Shuronia Pflueger - Oct 30, 2024

- T Hibbett - Oct 29, 2024

Always great service....

- Ralph Crite, Jr - Oct 29, 2024

A very knowledgable technician who was prompt in coming and ordering the part.

- Shirine Gharda - Oct 28, 2024

I have used Advanced Appliances for over 20 years. Yesterday was the most positive experience I have had being their customer . Ed, the technician, was the most professional and personable ( a rare combination) of anyone who has provided service for me. He handled an unexpected repair for me while explaining and answering all my questions. I felt no concern when he completed the job.

- Patricia Bunge - Oct 25, 2024

- Leslie Crumpton - Oct 23, 2024

On time, knowledgeable, did a get job and got it done quick.

- John Patterson - Oct 23, 2024

Mr Wayne was prompt and courteous. He answered the questions I had and resolved any issues that I might have had.

- Dorea Brooks - Oct 23, 2024

Jeremy was very professional and effit.

- Sandy Volinski - Oct 23, 2024

Excellent service, found problems with unit, wonderful consumer service

- Ronald Bogues - Oct 21, 2024

Technician was great. One time, professional, and knowledgeable.

- TODD HAYWOOD - Oct 18, 2024

I had no role in choosing Advanced Appliance (they came via my home warranty). I found the technicians helpful, competent, polite and tidy. Mike in particular really trouble shooted the repair. Very satisfied with the service I received and would highly recommend.

- Tom Sirois - Oct 18, 2024

Diagnosis was exactly on point handle in a timely manner

- Lawrence Burke - Oct 16, 2024

- Moser’s - Oct 16, 2024

Friendly and thorough! Answered my questions and mentioned things to lower cost and save money! I really enjoyed our tech and look forward to working with this company again!

- Janet Jones - Oct 11, 2024

Great job, prompt work

- Kathleen Clayton - Oct 11, 2024

- Greg Lewis - Oct 10, 2024

- Carl Harris - Oct 09, 2024

Great service. Prompt and helpful.

- Maythi Calvert - Oct 09, 2024

I really appreciated the timely response to set up the appointment and ordering of the part to completion. Thank you so much. The technician was very informative and courteous.

- Sabrina Carswell - Oct 09, 2024

Advance appliances has the greatest staff. They are professional , efficient, and knowledgeable! They do an amazing Job fixing your appliances. I want to give an extra shout out to JEREMY from Advance Appliance . He was great!!!
Thanks so much for coming out servicing my appliances.

- Z madison - Oct 09, 2024

Very professional and prompt service by a competent and polite technician

- John Newman - Oct 08, 2024

I've used Advance Appliance for years. Very knowledgeable and usually fast to serve.

- ann Pfaff - Oct 08, 2024

- Taylor - Oct 07, 2024

The technician was wonderful. It took a little while for the parts to come in, but he knew exactly what he was doing, and I was satisfied.

- Deborah Duggans - Oct 02, 2024

- Lakeshiia Kellum - Sep 30, 2024

They are always helpful when they come, no matter who it is they are respectful and courteous. Thank you

- Shelicia Page - Sep 30, 2024

All of the technicians are very professional, knowledgeable and thorough.

- Akhtar Nasir - Sep 27, 2024

I can't say enough about their professional service and the knowledge the technician had. He took his time telling me what he was doing and what he found.

- Sean Scully - Sep 26, 2024

Carlos was great

- Anthony Smith - Sep 23, 2024

Fixed what another company couldn’t. Very pleased and would use Advanced again and recommend them to anyone needing plumbing service.

- FMA3RD - Sep 23, 2024

Zack was wonderful!
Very professional and knowledgeable.
Will definitely use again in the future.

- Lisa Sale - Sep 20, 2024

Advanced Appliance has been a excellent servicer for my appliances for years! They're always able to get me on the calendar quickly, they're efficient with repairs and have excellent customer service.

- Anna Ettin - Sep 18, 2024

Advanced Appliance has performed many problems that I have in my home requested through my home warranty. They are professional and courteous and get the job done in a timely manner. Thanks to Ben who came out and diagnosed and repaired a wire that had rubbed the insulation off for the reversing valve at the outside condensing unit which caused a short shutting down my A/C system. He took time to explain and provided answers to questions that I had reference to the repairs. Would highly recommend their services in whatever problem you have.

- Jeff Everhart - Sep 13, 2024

Serviceman was courteous, explained problem, and method of repair. Also, he took care to protect floors during wAter extraction . He acquired needed part and was quite efficient. Great company.

- Joanna Forcum - Sep 11, 2024

Very friendly and quick

- eun lee - Sep 11, 2024

Very friendly and quick

- eun lee - Sep 11, 2024

The gentleman that came to my house to work on my washing machine, *****; was very pleasant and personable. Since my husband was not at home at the time, I want to add that I felt very comfortable around him. I asked a lot of Questions that is just my nature, I like to know stuff, especially about my home and surroundings and If I had gotten on his nerves as my husband warned me when he called while ***** was here, he never let me know. Lol. Very patient.He graciously answered all my questions, some in detail so that I would understand what was being done, why and what things to look for should there be any other issues. He came back a second time for what ended up being a minor thing; and then taught me how to prevent it. I plan to use this company again and keep them in my contacts as my go to. Most importantly, I am thankful for a company that is God centered.

- LaBonnie D - Sep 11, 2024

Advanced appliances is a very professional and knowledgeable company. Jeremy was very courteous and punctual with schedule set and worked around my travel schedule. I recommend them to anyone that needs HVAC work or electrical a great company!

- Rodney Martin - Sep 09, 2024

- Laura Lyons - Sep 05, 2024

Very polite, friendly, knowledgeable and shows respect to customers. Definitely recommend Carlos. Thanks

- John Robinson - Sep 05, 2024

My technician was very helpful. He came in and fixed my AC with no problem, changed my batteries in my thermostat, and got the measurements for one of my filters and also advised me on which type of filter I should get with no hesitation or frustration. I highly recommend!

- TaNika W - Sep 04, 2024

Craig did a good job and it’s super helpful to deal with appliance repair companies that do everything including electrical

- stephanie cleare - Aug 23, 2024

Great customer service from top to bottom. Everyone from appointment coordinator to technician is professional and courteous. Technician did a great job and my washer & dryer are working like new again.

- Robert Michael - Aug 21, 2024

Person was very friendly and we enjoyed his work! He was fast, it didnt take long to find out what was wrong. I would recommend this appliance company to anyone!

- Yolanda F - Aug 21, 2024

Fantastic experience

- Bob and Katherine Thornton - Aug 19, 2024

- Sherrie Rush - Aug 16, 2024

We have dealt with Advance Appliance Services for several reasons in the past few years - they have been prompt and professionals in their services. We have been pleased and have recommended them to our *******************

- Meera G - Aug 16, 2024

Very prompt, very polite and very professional. Thank you.

- Kent Schubitzke - Aug 16, 2024

Great all around service! From the customer ********************** rep who processed my request to the technician who came out to my house!

- Felipe M - Aug 14, 2024

Customer ********************** was wonderful very helpful fixed appliance and explained everything to me very respectful

- Patricia J - Aug 13, 2024

Everything went great.

- Terri Simmons - Aug 12, 2024

- Clarence Groce - Aug 09, 2024

VERY PLEASED with the technicians that came to service my appliance's and plumbing problems.

- Linda Sims - Aug 09, 2024

Allan was very professional and courteous. He took time to explain the problems in detail and walk me through possible ways to proceed with repairs to maximize my home warranty benefit.

- Jeremy Rudock - Aug 09, 2024

Ken was personable, thorough, and efficient; has great customer service skills.

- Frank Kelleher - Aug 07, 2024

From the first time I called to set up an appointment it was a pleasure to speak with them. The technicians were great. They completed everything that I needed. They were prompt on time and everything was taken care of the first time around.

- Buffy - Aug 07, 2024

- LD Worsley - Aug 06, 2024

I’ve stayed with Advanced Appliance for years now because their technicians are good. And they’ve always taken good care of my issues

- Chris AuroAstra - Aug 06, 2024

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Advanced Appliance Service Inc | 3907 Reynolda Rd, Winston-Ssalem NC 27106, United States