Advanced Appliance Service Inc

Name: Advanced Appliance Service Inc
Address: 3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States
Telephone: 3369244186
Rating: 4.9

Appliance Repair in Winston-Ssalem NC
Star Score
Average 4.9 / 5
Reviews & Ratings 1759
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REVIEW Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

The technicians are always polite, professional and knowledgeable.

- Michelle Lewis - Apr 21, 2026

Wayne, with Advanced Appliances, was very professional, friendly, and efficient. I will reach out to this company again for any household appliance item repairs.

- Christine Hannah - Apr 21, 2026

I have used Advanced Appliance one time through a home warranty company. I found them to be trustworthy, professional, knowledgeable and flexible. Sean was sent to my home to service my dryer, oven and refrigerator. He quickly determined what repairs were needed, ordered the parts and replaced them in a timely fashion. Sean was knowledgeable, friendly and professional.
I will use them again and I highly recommend them.

- Debra Oconnell - Apr 21, 2026

I have been with Advanced Appliance for several years and have always had very good experience with them.

- Rose Westmoreland - Apr 21, 2026

Our tech Wayne did an amazing job with accurately diagnosing the issue with our hvac system. He replaced the blower wheel and filled up Freon and my air is blowing super cold now! Thank you so much for all your help, it has been 86 degrees in my home for 30 days straight!

- Tarlea Ford - Apr 21, 2026

- Kathy Jackson - Apr 17, 2026

Harry came for our annual check. He found a small issue, diagnosed it, called to confirm warranty, fixed it and cleaned everything. He was quick. efficient, thorough, polite, and professional. A 5 star+ experience.

- Helen Leibee - Apr 17, 2026

Great service, communication

- Cory Allison - Apr 16, 2026

“I’ve used Advanced Appliance Services several times and have always had a positive experience. The technicians are friendly, professional, and on time. I’ve had them come out for different home warranty repairs, and they’ve always done a great job. I would definitely recommend them.”

- Sherry Patterson - Apr 16, 2026

Contracted through AHS excellent service

- Aquan B - Apr 13, 2026

- Katherine White - Apr 13, 2026

Fixed our busted outside faucet

- Steve Henderson - Apr 13, 2026

- Track Queen - Apr 12, 2026

Always ask for Advanced from my home warranty if applicable, very professional!

- Richard Connor - Apr 11, 2026

Great work. Knowledgeable. Honest

- Markalin Hush - Apr 09, 2026

- Laura Blackstock - Apr 09, 2026

Our technician, Allen was professional, polite, and knowledgeable about our HVAC system. He worked very diligently, and in laymans terms, he explained the process completely. Allen also left the work area very neat.
We are so pleased with the outcome.

- Lynn Wilson - Apr 09, 2026

Harry, the service tech, is awesome! He is always professional, he is respectful of your home by putting on shoe covers and is very knowledgeable and ensures that everything is done correctly and if not, he will get it fixed quickly and accurately. You can tell that he cares about what he does and takes pride in his work. He is one of a kind and they need to clone him!

- Marcia A - Apr 09, 2026

- Tom Chappell - Apr 09, 2026

The service tech assigned to my repair was very knowledgeable; he was able to diagnose and fix the issue with my fridge in a very timely manner.

- Bryan Chapman - Apr 08, 2026

Jeremy and Craig came to check our HVAC unit. They were efficient and took the time to explain what was going on.

- Taylor B Beck - Apr 08, 2026

Craig was professional, responsive & respectful He fixed my oven & dishwasher by safely checking &replacing bad parts.let me know that if I had any problems (the repairs to let his company know.

- Eleanor Freeman - Apr 08, 2026

Washer repair

- Sonia Price - Apr 08, 2026

On time, courteous, and completed the maintenance service quickly.

- Frank Harmon - Apr 07, 2026

Serviceman was personable and very knowledgeable. He was very thorough! Explained what he was doing and the results he found! I was very satisfied with the services rendered.

- Phyllis Williams - Apr 07, 2026

Very professional and knowledgeable

- Tonya Rustin - Apr 06, 2026

- Chris Freier - Apr 06, 2026

- Ron Gerard - Apr 03, 2026

Technician was punctual, efficient and explained his assessment once completed.

- K. Williamson - Apr 03, 2026

- Sharon Jones - Apr 02, 2026

- RICHARD BACKIEL - Apr 02, 2026

Gentlemen was nice and friendly

- JANICE BUXTON - Apr 02, 2026

Advanced Appliance replaced some HVAC ductwork in my crawlspace. They were very efficient and professional.

- SUSAN CHILDRESS - Apr 02, 2026

Brian found a problem and fixed it, saving us a future service call. THANKS BRIAN.

- LARRY CHAFIN - Apr 01, 2026

- paula brock - Apr 01, 2026

Always great customer service at reasonable prices. We have used Advanced appliances for years and will continue for any service needs.

- dana raynor - Mar 31, 2026

Technicians very polite, kind, helpful. Scheduling was easy and communication was excellent.

- sonya cates - Mar 31, 2026

Advanced Appliance is five stars plus. The technicians are always on time, very courteous and knowledgeable. They check to make sure everything is in working order before leaving. The office representatives are always kind and helpful. Top notch service all around.

- Review fromF. B - Mar 30, 2026

Friendly and knowledgeable.

- Charlotte Christensen - Mar 30, 2026

Excellence in service, always!!

- MA Linney - Mar 30, 2026

The came, the saw,

- Margo Helms - Mar 30, 2026

- Anthony Harrison - Mar 30, 2026

Advance Appliance is the best in my opinion. Always professional knowledgeable and curious.

- F. Bradley - Mar 29, 2026

- Martha Carter - Mar 28, 2026

On time and worked as a team. When I asked questions they fully answered me. They were cordial and professional.

- Barbara G - Mar 28, 2026

Jeremy was great !! He explained everything very well and made a very hard and upsetting situation sound manageable. Thanks a bunch!

- stephanie jimenez - Mar 27, 2026

- F. B - Mar 26, 2026

Went above and beyond to find the part for my stove when we had no model number

- Michelle Viana - Jan 16, 2025

Advanced App diagnosed the issues with my HVAC System , worked with my H/O warranty to replace my complete HVAC. All work was done professionally, techs were all courteous and efficient. My yearly checkup was recently completed and same quality service. I have also used their services for other repairs as well before system replacement. I would highly recommend Advanced App Service.

- Mike D - Jan 16, 2025

Very professional and the communication was excellent. The technician was very knowledgeable and helpful, excellent company and staff

- Greg Souto - Jan 07, 2025

Frequently Asked Questions

FAQ's from customer experiences

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.

Advanced Appliance Service Inc | 3907 Reynolda Rd, Winston-Ssalem NC 27106, United States