Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.
Very nice and friendly people
- Reuben Andrades - Jan 29, 2025
Very nice and friendly people
- Reuben Andrades - Jan 28, 2025
Fabulous service, had pick up and drop off, so easy
- Rebecca dixon - Jan 23, 2025
Excellent pro waited on us!
- Ralph V - Jan 21, 2025
Excellent pro waited on us!
- Ralph V - Jan 21, 2025
Always reliable and excellent equipment.
- andrea wheeler - Jan 19, 2025
We rented an electric cart while in New York City. The cart was delivered to our hotel as requested. It was in excellent condition. At the end of our trip the cart was picked up at the hotel. So easy!! We will definitely rent again. Thank you for such great service!
- Edith Upton - Jan 16, 2025
Walker was in good condition. Delivery was timely. I was very pleased.
- Anne Lueck - Jan 07, 2025
Thank you for making it convenient to rent a wheelchair for my mom while we visited NYC! Easy to book and appreciated the delivery to our hotel.
- Christine Pavlick - Jan 02, 2025
The wheelchair helped me navigate my husband through crowded NYC Christmas streets. We were able to see all the sights. My grandchildren loved to push grandpa. We met one of your employees on the street that helped us at one of the difficult ramps. Thank You!
- julia bryce - Jan 01, 2025
Great experience, friendly and helpful staff
- David Block - Jan 01, 2025
Was so relieved as person in our party needed wheelchair while we were in NYC. Week before our trip physician made her non-weight bearing for a month and crutches were near to impossible in the city to do most what we had planned. I ordered wheelchair right before takeoff and was at hotel 10min after our arrival. Had a phone call making certain of the type of chair and length of rental and was told to simply leave at front desk upon checkout. Wheelchair was also in good shape and we were lucky to have it. Feel pricing was pretty reasonable as well. Loved the auctioneer service and dependability! Would recommend if you are ever in need of assistance.
- Jodi Vicory - Dec 31, 2024
So so helpful, flexible, and kind! Went above and beyond to make sure I was able to still get around when I broke my leg alone as a student. Thank you so much Big Apple Mobility!
- sydney f. d. - Dec 29, 2024
Mobile device was waiting for us at the hotel when we arrived, as promised. The device looked good, and functioned very well during the whole trip!
- John Robinson - Dec 28, 2024
BAM made the difference on our trip to NYC. They rented us a very good, clean, well-functioing wheelchair to help one of my family members enjoy navigating the city forr two days. The team was very helpful, professional, and so friendly. I recommend them to anyone who needs a mobility device at a very reasonable rate.
- r c - Dec 28, 2024
- Joerg und Monika Ahlgrimm - Dec 24, 2024
- Debra Morgan - Dec 21, 2024
Fantastic service. Delivered a wheel chair to our hotel last second, great prices too!
- Grayson Hoffman - Dec 21, 2024
I was unable to use the scooter at all. It was way too big for me. A smaller Scooter Bug size is what I neededI was so busy I just was unable to call you during business hours. Tell Jose thank you tho' for helping me. A discount or refund would be nice. Thank you. Maureen Evermann
- Maureen Curtin-Evermann - Dec 20, 2024
- Jill Wieging - Dec 19, 2024
Delivery/pick up went without a hitch. Made for a much easier trip with my elderly mom. Thx for great service!
- Cyndi Garnett - Dec 15, 2024
Our wheelchair broke while (luckily) in Times Square. Called Big Apple Mobility and he had one sitting out and ready for us right before he closed. Awesome service and a total life saver!
- Jay & Diana Charnholm - Dec 15, 2024
What a wonderful business to deal with on our visit! Alex went out of his way to accommodate our needs and requests. I HIGHLY recommend renting from Big Apple Mobility!
- Pam Moscato - Dec 12, 2024
- Cindy Anguiano - Dec 12, 2024
The delivery and return process was flawless. The scooter itself met all needs. I'll be back!
- diane ridley - Dec 11, 2024
Amazing experience! They helped me figure out exactly which scooter my husband needed. When we arrived they were so kind and helpful as well as when we returned the scooter. They are very friendly and nice and accommodating! I highly recommend them!
- Shannon Blanken - Dec 11, 2024
Jose the manager is great very helpful couldn’t be better
- Claire Altman - Dec 10, 2024
Having a mobility scooter from Big Apple Mobility made my NYC vacation one of the best I’ve had. It was especially nice that they delivered the scooter to my hotel—very convenient.
- Anita Mills - Dec 10, 2024
Great service and great equipment from big apple.
- K M - Dec 10, 2024
Great service!
- Thomas Ryan - Dec 09, 2024
Awesome to deal with. Smooth drop off and pick up. Super friendly gentleman helped me on the phone to understand what kind of wheelchair I needed for my mother’s needs. Would highly recommend.
- Jenee Evans - Dec 09, 2024
Phenomenal experience! The customer service was exceptional! I broke my ankle on vacation and needed a wheel chair or scooter and they helped us navigate the best option for my circumstance! They also easily picked the wheelchair up from the hotel after I checked out. Such friendly staff. They really helped lighten a heavy situation!
- Manpreet Grewal - Dec 09, 2024
Big Apple Mobility is an exceptional company for mobility equipment! While waiting for my insurance to approve a wheelchair—a process that took forever—I needed one urgently to take my son to his doctor’s appointments. A quick Google search led me to Big Apple Mobility, and I couldn’t be happier with the experience.
The person who answered my call (unfortunately, I don’t remember their name) was incredibly kind and helpful. Although the company doesn’t handle personal deliveries, they went above and beyond to assist me in arranging an Uber delivery. Their prices are reasonable, and their service is truly outstanding.
I highly recommend Big Apple Mobility to anyone in the NYC area in need of mobility equipment!
- Sakinah Mayfield - Dec 08, 2024
Renting a scooter was a life saver, then delivering and picking up the scooter from our Airbnb made it all for me to see NY. Thank you so very much.
- Karen Badger - Dec 08, 2024
On time and fully charged. Worked as expected.
- Jason Gauntlett - Dec 06, 2024
Customer service was excellent. We call on a Saturday at noon and had a scooter dropped off by 2.30 at our hotel
- Alex Reid - Dec 05, 2024
Easy sign up. Great equipment delivered on time directly to our Hotel. Easy return of wheelchair at our Hotel. Very good experience.
- Rick Hobbs - Dec 04, 2024
My mom’s scooter was waiting for us at our hotel when we arrived. Easy pick up and drop off. The scooter was in great condition.
- Kimberly Ranno - Dec 04, 2024
Quick service, had exactly what we needed at a great price, and convenient location.
- John Clinard - Dec 03, 2024
Good and reliable
- Matt Hodge - Dec 02, 2024
- The Cross Stitch Studio - Nov 30, 2024
They were terrific! Highly recommend them. The scooter was there at the hotel waiting for us. We had no problems with the scooter going around NYC.
- Sherry White - Nov 26, 2024
- Scott Raymond - Nov 25, 2024
- Scott Raymond - Nov 25, 2024
I just have to say that this is the best investment that I could ever have in order to me get around to do personal errands
- Jorge Rivera - Nov 20, 2024
Everything worked as expected, the scooter was at the hotel upon arrival, worked perfectly. We left the scooter with the doorman.
- Patrick OBrien - Nov 20, 2024
We had an iceskating incident day one of our long anticipated trip to NYC! This company was super helpful and got us a wheelchair arranged right away, helped us navigate Ubers with a wheelchair, and was able to pick up the wheelchair from our hotel from us to make things even easier. We are grateful they made things so seamless and easy. Thank you.
- Chantelle Page - Nov 19, 2024
I was extremely happy with their service. My first time to NYC and following a foot surgery. The mobile scooter was the perfect solution and Alex gave me a coupke of great tips for getting arond the city including a broadway show, a tv audience visit, several retaurants, the 911 memorial and more. Ubers and buses accomodated the scooter and we even took the subway to the World Trade Center. Very pleased!!
- Tom Nash - Nov 19, 2024
- Pamela Crocker - Nov 19, 2024
- Pamela Crocker - Nov 17, 2024
Service impeccable. Fauteuil électrique avec ine bonne batterie une journée entière d'autonomie. Rotation sur place. Parfait pour visiter NewYork🤩
- Didier Despeisse - Nov 13, 2024
I was able to get the wheel chair in virtually minutes by picking it up, only a few blocks from my hotel. The manager by-passed all the paperwork when he realized I was in a hurry to get to our 9/11 Memorial tour. Great service. Got a brand new wheel chair still in the wrapper!
- Madison Groves - Nov 08, 2024
Wonderful service and communication from Alex. Delivered the same day that we requested and he sent a notification of delivery. We would absolutely recommend their services and would use again if needed!
- Brad Jones - Nov 06, 2024
Unit provided at fair price and good condition. I would not hesitate to use them again!
- Bob Resetar - Nov 05, 2024
- Kimberly Little - Nov 05, 2024
- naomi finkelstein - Nov 02, 2024
- Peter Jones - Nov 01, 2024
Communication with main office was excellent. Wheelchair was in excellent condition and worked well for 5 days. Highly recommend based on our experience.
- Ira Moscovice - Oct 22, 2024
1st time to rent a scooter. It arrived on time, however it stopped working on their way there. They apologized and said they would return within the hour with a working scooter.
They did return in that hour and brought a brand new scooter. It worked great during our stay and was very useful to my mobility challenged partner.
We will definitely rent from them on future visits to NYC
- Jon Hamilton - Oct 21, 2024
The nice man who I dealt with made getting a wheelchair simple. I had made other arrangements with the hotel, but they fell through. Even though it was late afternoon, I could pick up the wheelchair and leave the chair with the hotel’s front desk when we left.
- Sarah Vick - Oct 21, 2024
Quality, prompt, efficient
- Anthony Ramos - Oct 20, 2024
As promosed, chair was waiting for us. good quality
- Lynne Bolinger - Oct 19, 2024
- molly mckenna - Oct 18, 2024
Pick up at JFK was a little confusing. We had requested inside pick up as my husband and I were in wheelchairs. With all construction driver said he was not able to park to come and get us. The wheelchair attendants pushed us outside to meet him and we were told the fee for indoor pickup was being waived. Driver was polite and car was clean and smelled fresh. Return trip to JFK from hotel was on time but driver did not seem inclined to help assist putting luggage in back of his car. He did not speak one word the entire trip and although the car was clean it had an odor. All in all I would highly recommend this company and will use it for any future trips to NYC.
- Marilyn Molitch - Oct 18, 2024
Friendly and knowledgeable salesman helped us choose the right scooter. Delivery to the hotel was seamless.
The scooter allowed my partner to enjoy Central Park, MOMA and the Met independently.
- John Bouch - Oct 18, 2024
This place was great. Filled in a request for a wheelchair rental online. The wheelchair was waiting at our hotel when we arrived. I left the chair with the concierge when we departed. They charged my card, and the whole experience couldn’t have been easier. Best, most efficient service I’ve ever experienced. Will definitely use them whenever we visit the city.
- Kevin Cocozzoli - Oct 17, 2024
- Ari Friedman - Oct 16, 2024
Fantastic service at the last minute when another mobility device I rented from another company failed me. Alex delivered an electric scooter within two hours of my call to him to my hotel and saved my trip. Great device and great service.
- Marlo Cohen - Oct 16, 2024
- charles mee - Oct 10, 2024
Excellent service, staff, and equipment. Big Apple Mobility is #1.
- Louise Harpman - Oct 10, 2024
Big Apple Mobility was simply fabulous! I rented a wheelchair for my mother for our stay in New York City. The wheel chair was delivered before we arrived and was with the hotel concierge. On departure I left it with the hotel concierge for it to be picked up. It was seamless smooth service. Quality of the wheel chair was wonderful. I had ordered a light one which was easy to wheel around the city.This is my first time renting a wheelchair and I was a bit skeptical, but going forward will do with peace of mind knowing Big Apple Mobility is a very professional company!
Thank you!
- Gunjan Bala - Oct 08, 2024
It was an excellent experience and helped us tremendously with moving my mother around.
- Towanda Brown - Oct 08, 2024
alex was very helpful. we were able to explore new york city without any issues.
- Marc Steve - Oct 08, 2024
Great service!!!
- Daniel Turrett - Oct 05, 2024
Wheelchair was delivered the day before our arrival tho without my name attached to the chair...alittle confusion was had by the bell captains desk however after calling in they informed me of the afore mentioned and all worked out fine.( they only had 1 wheelchair in the back...which was mine)
- Robert - Oct 04, 2024
One of the best retail experiences in years. I received callbacks when needed almost immediately if they were unable to pick up. And they almost always picked up. They were thorough in explaining how the mobility cart worked. When I had a question later, I called them and they were able to answer it within about five seconds.
The people are exceedingly nice to work with, in particular I worked with Alex. I cannot strongly enough recommend this business.
- S.B. Rober - Sep 29, 2024
- Susan Lumpkin - Sep 27, 2024
U save our lives, thank you so much for the support!
- Gisela Centenero - Sep 24, 2024
Je suis allée à New-york en 2002, mon fauteuil est tombé en panne, ni une ni deux ils m'en ont proposé un, ce qui m'a permi de profiter à fond de mon séjour. J'y retourne dans 2 mois sans aucun doute je vais louer chez (en cas de soucis, ils sont tout près 😉). A bientôt l'équipe !!
- Stéphanie Cuny - Sep 19, 2024
- Charles House - Sep 13, 2024
Broken foot while visiting the city, Big Apple got us into a wheel chair and we were able to see the sites we came for. They couldn't have been more helpful........ Thanks Guys!!!!
- Doug Julian - Sep 13, 2024
My son has a metal prosthesis and needed a scooter to tour the big apple. Saw the wheelchairs/scooters from the sidewalk and went in to inquire. Thankfully they had one available which made our trip more enjoyable and comfortable for my son. The guys there are so super friendly and accommodating I gave them 5 stars. Mahalo’s from our ohana #teamkaysen
- Cindy Camat-Toki - Sep 13, 2024
They were very great to work with
- Debbie johnson - Sep 09, 2024
Excellent service. Scooter was well adapted to my needs. Was able to extend dates of usage over the phone. Thank you.
- Darlene Hein - Sep 09, 2024
Everything promised was delivered.
Thank You!
- Steven M Fulton - Sep 07, 2024
I am so thankful for Big Apple Mobility really showing up and helping make my trip to New York a success.
The scooter was fully charged and in tip top shape, waiting for me at the hotel where I was staying.
The battery level on the Pride Victory, 3 Wheeler was fantastic! I rode that scooter all over Manhattan and Brooklyn, using mass transit, or just riding, many times on a single overnight charge. The Green status bar seldom moved!
Keep in mind, 3 Wheeler usage is best reserved for those who understand limitations and are already comfortable using a 3 Wheeler in busy downtown environment. Some of the sidewalks can be steep.
When travelling to New York next, I will definitely be procuring my next rental scooter from big Apple scooter.
Big Apple Mobility is awesome!!!!
- Jp Dhanoa - Sep 06, 2024
Big Apple Mobility was great! From the beginning when I called for information to the prompt delivery of the mobility scooter to my hotel to the easy return at the hotel, everything was perfect. It made my visit to New York a memorable one!
- Judy Mattice - Sep 02, 2024
Helped my family with rental of 2 wheelchairs for mobility impaired parents for our recent trip to NYC. The service was fast and efficient. There location was by our hotel which really helped. My parents were able to enjoy NYC which otherwise would have been impossible.
- Dora Achille - Sep 01, 2024
Life savers! My sister got married in central park. The location was up a long hill and my wife has a bad back and can’t walk long distances. I was able to push her up the hill and a great time was had by all. Thanks Big Apple Mobility! I will definitely recommend you guys 👍🏾
- Jamal El-Amin - Aug 26, 2024
such a great service!!!
EASY
STRAIGHTFORWARD
TRANSPARENT no hidden Fee
AFFORDABLE so you can plan the trip for your love one more confortable!!!
THANK YOU SO MUCH TO HELP US TO HAVE AN AMAZING DAY IN THE BIG APPLE 🍎
- Laura Leonardi - Aug 25, 2024
I set up the car to pick up my 80 year old mother and the driver took care to make sure he connected with her despite flight changes! Thank you.
- EM - Aug 19, 2024
After arriving to NYC we quickly realized we needed an electric wheelchair. Big Apple dropped off and picked up the chair at our hotel. Very efficient and reasonably priced
- Patti - Aug 17, 2024
The customer service was great. If you are ever in NY and need a mobility scooter please call.
- Frazier Accounting Finance Business - Aug 17, 2024
Everything went well. Delivery, pickup and chair quality.
- Michael Platt - Aug 14, 2024
Everything went well. Delivery, pickup and chair quality.
- Michael Platt - Aug 14, 2024
- Mara Mellstrom - Aug 11, 2024
Wonderful service and crew, highly recommend!
- P T - Aug 09, 2024
Excellent. I had to leave early due to the hurricane. They were unable to refund me for the unused day. Despite this i would use again
- Gail Allen - Aug 06, 2024
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Big Apple Mobility Corp. | 241 West 37 St., New York NY , United States