Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.
Amazing service and fast delivery! Thank you!
- Christina Rademacher - Apr 23, 2025
Great service. Thank you for being so prompt delivering the walker to the hotel and picking it up after I checked out. You saved my trip.
- Ann Orman - Apr 23, 2025
Great service and incredibly fast delivery of a wheelchair saved our vacation.
- Jeff Craig - Apr 23, 2025
Fantastic service. Delivered right to me and picked up so easily. I was able to use the scooter without any trouble. Thank you!
- Jane Hegleman Freeman - Apr 22, 2025
- Lucila Arras - Apr 21, 2025
I was told by the Hotel that you was the go to place for a scooter.. I had a knee injury and could not get around on my own to well. When I called at 1:00 pm on a Saturday and asked questions, all your answers were yes and you had it delivered to me by 2:15. You have not only fast service but great service. I thank you so much for making my last two days a success.
- Deitrea Williams - Apr 21, 2025
Expensive but quality and there when needed
- JC Powell - Apr 21, 2025
- William Radics - Apr 16, 2025
Reliable and efficient
Have used them twice
- ira davis - Apr 16, 2025
Friendly and responsive. Quick to get us a chair when the other company we hired failed last minute. Easy to work with. Recommend
- Mara Winokur - Apr 15, 2025
- Felipe Romero - Apr 15, 2025
Following an injury whilst on holiday, Big Apple Mobility were able to get us a wheelchair directly to our hotel.
Fantastic service that took less than 1-hour from placing the order to having the wheelchair!
Highly recommended if you find yourself in need of a mobility aid whilst in New York.
- Gary Simpson - Apr 14, 2025
Alex was very helpful when I called to reserve a wheelchair. It was at our hotel when we arrived and was in great condition.
- Amy Whalen - Apr 13, 2025
Excellent friendly service. The staff were kind and patient with us technically challenged customers.
- Victoria Callen - Apr 11, 2025
Very easy to discuss needs and reserve. Due to the size of our hotel room, I couldn’t use the roller walker after all. So thankful to have this service available for our trip as it made traveling around town so much easier and enjoyable with the electric scooter.
- Deborah Parron - Apr 10, 2025
I've never rented a wheelchair before but my daughter hurt her leg right before the trip. Finding this place was perfect. And they can deliver to your hotel and pick up... customer service was good. I can't complain at all.
- Gabrielly Rodriguez - Apr 04, 2025
Wonderful service. We changed pickup and drop off times at the last minute with no problem. Rolled all over town: 17th St to Central Park, and up to The Edge and down the full length of The HighLine. Thank you Mobility.
- Christopher Barry - Apr 02, 2025
I recommend Big Apple Movility. The scooter was perfect!
- Beverly Bucur - Mar 30, 2025
Excellent response, affordable one day rental when my knee went out during NYC visit. Quality wheelchair. Use your phone to call Jose for the best service.
- jtravers226 - Mar 29, 2025
Worked great. On time, good chair
- Sean H - Mar 28, 2025
Booking process was very easy. Good communication with the company. Scooter delivered to hotel on time.
- Carole Smith - Mar 25, 2025
The scooter I requested was waiting when I checked into the hotel. Leaving it at the desk, when I left, was so convenient. The price for the week was reasonable. Thank you , Jose❤️
- Sandy Marton - Mar 24, 2025
The power chair was delivered to our hotel promptly as promised. It was clean, charged, and in great working order. It was my daughter's birthday and we really were counting on this because she has limited mobility. We were absolutely pleased with the experience. Many thanks to Big Apple Mobility.
- Lawrence Penn - Mar 22, 2025
Great service. Contacted me at the expected time. Scooter was as expected and made mums trip to NYC so much better
- Jodie Barr - Mar 22, 2025
Big Apple is the way to go if you need a scooter. They had it dropped off at my hotel and picked it up at the agreed times. It really helped me get around town!
- Bruce Sawhill - Mar 20, 2025
Big Apple Mobility was fast, friendly, responsive and had the wheelchair at the hotel super fast. So pleased. It made this important trip possible!!!
- Sarah Hillenbrand - Mar 18, 2025
Big Apple Mobility arrived on time with the wheelchair, which was in fine shape. They were professional and helpful on the phone, and in showing us how to use the wheelchair. The return pickup was equally easy. They also provided us with the number for the disability taxi service. Full service. I recommend them without reservation.
- Frank Wenick - Mar 17, 2025
So happy with the wheelchair rental. Made getting my mom to and from the theater a breeze. Easy pickup and drop off at the hotel. Made things so easy for us!! Thank you!
- Judith Curry - Mar 13, 2025
What a great and easy experience renting from them. Highly recommend!!
- Angela Vita - Mar 13, 2025
Place your order online (or call) and your item will be waiting per your instructions. They are very reliable and deliver quality items.
Pickup couldn't be easier either. Very helpful.
- Patricia Demirjian - Mar 08, 2025
Was very easy to rent and the was extremely nice. We had to call to extend the rental by one day and there was no issue. I would rent from them again. We rented a manual wheelchair.
- Sherry Pitts - Mar 07, 2025
Excellent customer service, very well cared for equipment, thank you!
- Sarah Seibt - Mar 01, 2025
Needed a last minute wheelchair to help a family member get around Time Square and Briadway. BIG APPLE MOBILITY saved the day and delivered and picked up at our hotel.
- Darla Rae - Mar 01, 2025
- Maytree Ark - Mar 01, 2025
- Will Chernets - Feb 25, 2025
Easy seamless rental process! Scooter delivered to and picked up from our hotel, worked great, allowed older folks to keep up with the group and maintain their independence even in wet, snowy NYC weather. Wish this service was available everywhere we travel!
- Kate Collen - Feb 19, 2025
I called last minute for a scooter rental due to having a broken ankle bone. They delivered to the hotel in less than 3 hours. I wanted the pick up time to be around 4 however they closed at 2:00. They were flexible with the pick up time to accommodate my needs. Hopefully, I will not need a scooter again but I highly recommend them.
- Kiery Banks - Feb 19, 2025
- Valeria Guevara - Feb 16, 2025
Jose was most helpful and welcoming. Wheelchair was at the hotel when designated and conveniently left there for its pickup.
- Billie Kanter - Feb 14, 2025
Great service and quality product!
- Gabrielle Sewell - Feb 12, 2025
- Raul Romaguera - Feb 04, 2025
Very nice and friendly people
- Reuben Andrades - Jan 29, 2025
Very nice and friendly people
- Reuben Andrades - Jan 28, 2025
Fabulous service, had pick up and drop off, so easy
- Rebecca dixon - Jan 23, 2025
Excellent pro waited on us!
- Ralph V - Jan 21, 2025
Excellent pro waited on us!
- Ralph V - Jan 21, 2025
Always reliable and excellent equipment.
- andrea wheeler - Jan 19, 2025
We rented an electric cart while in New York City. The cart was delivered to our hotel as requested. It was in excellent condition. At the end of our trip the cart was picked up at the hotel. So easy!! We will definitely rent again. Thank you for such great service!
- Edith Upton - Jan 16, 2025
Walker was in good condition. Delivery was timely. I was very pleased.
- Anne Lueck - Jan 07, 2025
Thank you for making it convenient to rent a wheelchair for my mom while we visited NYC! Easy to book and appreciated the delivery to our hotel.
- Christine Pavlick - Jan 02, 2025
The wheelchair helped me navigate my husband through crowded NYC Christmas streets. We were able to see all the sights. My grandchildren loved to push grandpa. We met one of your employees on the street that helped us at one of the difficult ramps. Thank You!
- julia bryce - Jan 01, 2025
Great experience, friendly and helpful staff
- David Block - Jan 01, 2025
Was so relieved as person in our party needed wheelchair while we were in NYC. Week before our trip physician made her non-weight bearing for a month and crutches were near to impossible in the city to do most what we had planned. I ordered wheelchair right before takeoff and was at hotel 10min after our arrival. Had a phone call making certain of the type of chair and length of rental and was told to simply leave at front desk upon checkout. Wheelchair was also in good shape and we were lucky to have it. Feel pricing was pretty reasonable as well. Loved the auctioneer service and dependability! Would recommend if you are ever in need of assistance.
- Jodi Vicory - Dec 31, 2024
So so helpful, flexible, and kind! Went above and beyond to make sure I was able to still get around when I broke my leg alone as a student. Thank you so much Big Apple Mobility!
- sydney f. d. - Dec 29, 2024
Mobile device was waiting for us at the hotel when we arrived, as promised. The device looked good, and functioned very well during the whole trip!
- John Robinson - Dec 28, 2024
BAM made the difference on our trip to NYC. They rented us a very good, clean, well-functioing wheelchair to help one of my family members enjoy navigating the city forr two days. The team was very helpful, professional, and so friendly. I recommend them to anyone who needs a mobility device at a very reasonable rate.
- r c - Dec 28, 2024
- Joerg und Monika Ahlgrimm - Dec 24, 2024
- Debra Morgan - Dec 21, 2024
Fantastic service. Delivered a wheel chair to our hotel last second, great prices too!
- Grayson Hoffman - Dec 21, 2024
I was unable to use the scooter at all. It was way too big for me. A smaller Scooter Bug size is what I neededI was so busy I just was unable to call you during business hours. Tell Jose thank you tho' for helping me. A discount or refund would be nice. Thank you. Maureen Evermann
- Maureen Curtin-Evermann - Dec 20, 2024
- Jill Wieging - Dec 19, 2024
Delivery/pick up went without a hitch. Made for a much easier trip with my elderly mom. Thx for great service!
- Cyndi Garnett - Dec 15, 2024
Our wheelchair broke while (luckily) in Times Square. Called Big Apple Mobility and he had one sitting out and ready for us right before he closed. Awesome service and a total life saver!
- Jay & Diana Charnholm - Dec 15, 2024
What a wonderful business to deal with on our visit! Alex went out of his way to accommodate our needs and requests. I HIGHLY recommend renting from Big Apple Mobility!
- Pam Moscato - Dec 12, 2024
- Cindy Anguiano - Dec 12, 2024
The delivery and return process was flawless. The scooter itself met all needs. I'll be back!
- diane ridley - Dec 11, 2024
Amazing experience! They helped me figure out exactly which scooter my husband needed. When we arrived they were so kind and helpful as well as when we returned the scooter. They are very friendly and nice and accommodating! I highly recommend them!
- Shannon Blanken - Dec 11, 2024
Jose the manager is great very helpful couldn’t be better
- Claire Altman - Dec 10, 2024
Having a mobility scooter from Big Apple Mobility made my NYC vacation one of the best I’ve had. It was especially nice that they delivered the scooter to my hotel—very convenient.
- Anita Mills - Dec 10, 2024
Great service and great equipment from big apple.
- K M - Dec 10, 2024
Great service!
- Thomas Ryan - Dec 09, 2024
Awesome to deal with. Smooth drop off and pick up. Super friendly gentleman helped me on the phone to understand what kind of wheelchair I needed for my mother’s needs. Would highly recommend.
- Jenee Evans - Dec 09, 2024
Phenomenal experience! The customer service was exceptional! I broke my ankle on vacation and needed a wheel chair or scooter and they helped us navigate the best option for my circumstance! They also easily picked the wheelchair up from the hotel after I checked out. Such friendly staff. They really helped lighten a heavy situation!
- Manpreet Grewal - Dec 09, 2024
Big Apple Mobility is an exceptional company for mobility equipment! While waiting for my insurance to approve a wheelchair—a process that took forever—I needed one urgently to take my son to his doctor’s appointments. A quick Google search led me to Big Apple Mobility, and I couldn’t be happier with the experience.
The person who answered my call (unfortunately, I don’t remember their name) was incredibly kind and helpful. Although the company doesn’t handle personal deliveries, they went above and beyond to assist me in arranging an Uber delivery. Their prices are reasonable, and their service is truly outstanding.
I highly recommend Big Apple Mobility to anyone in the NYC area in need of mobility equipment!
- Sakinah Mayfield - Dec 08, 2024
Renting a scooter was a life saver, then delivering and picking up the scooter from our Airbnb made it all for me to see NY. Thank you so very much.
- Karen Badger - Dec 08, 2024
On time and fully charged. Worked as expected.
- Jason Gauntlett - Dec 06, 2024
Customer service was excellent. We call on a Saturday at noon and had a scooter dropped off by 2.30 at our hotel
- Alex Reid - Dec 05, 2024
Easy sign up. Great equipment delivered on time directly to our Hotel. Easy return of wheelchair at our Hotel. Very good experience.
- Rick Hobbs - Dec 04, 2024
My mom’s scooter was waiting for us at our hotel when we arrived. Easy pick up and drop off. The scooter was in great condition.
- Kimberly Ranno - Dec 04, 2024
Quick service, had exactly what we needed at a great price, and convenient location.
- John Clinard - Dec 03, 2024
Good and reliable
- Matt Hodge - Dec 02, 2024
- The Cross Stitch Studio - Nov 30, 2024
They were terrific! Highly recommend them. The scooter was there at the hotel waiting for us. We had no problems with the scooter going around NYC.
- Sherry White - Nov 26, 2024
- Scott Raymond - Nov 25, 2024
- Scott Raymond - Nov 25, 2024
I just have to say that this is the best investment that I could ever have in order to me get around to do personal errands
- Jorge Rivera - Nov 20, 2024
Everything worked as expected, the scooter was at the hotel upon arrival, worked perfectly. We left the scooter with the doorman.
- Patrick OBrien - Nov 20, 2024
We had an iceskating incident day one of our long anticipated trip to NYC! This company was super helpful and got us a wheelchair arranged right away, helped us navigate Ubers with a wheelchair, and was able to pick up the wheelchair from our hotel from us to make things even easier. We are grateful they made things so seamless and easy. Thank you.
- Chantelle Page - Nov 19, 2024
I was extremely happy with their service. My first time to NYC and following a foot surgery. The mobile scooter was the perfect solution and Alex gave me a coupke of great tips for getting arond the city including a broadway show, a tv audience visit, several retaurants, the 911 memorial and more. Ubers and buses accomodated the scooter and we even took the subway to the World Trade Center. Very pleased!!
- Tom Nash - Nov 19, 2024
- Pamela Crocker - Nov 19, 2024
- Pamela Crocker - Nov 17, 2024
Service impeccable. Fauteuil électrique avec ine bonne batterie une journée entière d'autonomie. Rotation sur place. Parfait pour visiter NewYork🤩
- Didier Despeisse - Nov 13, 2024
I was able to get the wheel chair in virtually minutes by picking it up, only a few blocks from my hotel. The manager by-passed all the paperwork when he realized I was in a hurry to get to our 9/11 Memorial tour. Great service. Got a brand new wheel chair still in the wrapper!
- Madison Groves - Nov 08, 2024
Wonderful service and communication from Alex. Delivered the same day that we requested and he sent a notification of delivery. We would absolutely recommend their services and would use again if needed!
- Brad Jones - Nov 06, 2024
Unit provided at fair price and good condition. I would not hesitate to use them again!
- Bob Resetar - Nov 05, 2024
- Kimberly Little - Nov 05, 2024
- naomi finkelstein - Nov 02, 2024
- Peter Jones - Nov 01, 2024
Communication with main office was excellent. Wheelchair was in excellent condition and worked well for 5 days. Highly recommend based on our experience.
- Ira Moscovice - Oct 22, 2024
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Big Apple Mobility Corp. | 241 West 37 St., New York NY , United States