Mercedes-Benz of Cutler Bay Body Shop

Name: Mercedes-Benz of Cutler Bay Body Shop
Address: 19191 SW 108 Avenue, Miami, AL, 33157, United States
Telephone: 3056619666
Rating: 5.0

Automotive in Miami AL
Star Score
Average 5.0 / 5
Reviews & Ratings 348
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Mercedes-Benz of Cutler Bay Body Shop in Miami is the go-to destination for top-tier body repairs on luxury vehicles. Renowned for their professionalism and punctuality, they specialize in restoring Mercedes-Benz cars to factory perfection, even on the latest AMG models. Customers rave about the exceptional customer service and the meticulous attention to detail that ensures each car returns to the road in pristine condition. With a commitment to using only factory replacements, the skilled team at this body shop consistently delivers quality workmanship and value, often completing jobs ahead of schedule. Whether it's a minor trim fix or a major collision repair, Mercedes-Benz of Cutler Bay Body Shop is dedicated to excellence, making them a trusted choice for discerning car owners.

Excellent service and the final product after a redo was spotless.

- Tore Hauge - Aug 23, 2025

I want to sincerely thank Jessica De Armas Perez for her outstanding support.
From the very beginning, she guided me through the entire process and made sure I had everything I needed. She was professional, attentive, and always willing to go the extra mile to help.
I truly appreciate her patience, dedication,
and the way she made everything so much easier for me. Thank you for the excellent service!

- Oshrit Neaman - Aug 16, 2025

The staff keeps you informed as to the progress of the repair. Blanca Perez from Customer Service did an excellent job communicating with us. Anthony Fogett, Manager of the Collision Center did a superb job fixing my Mercedes C300 after the collision.

Grateful to All for doing an excellent job..

Highly recommend this business.

Mareni Starre

- Mareni Starre - Jun 19, 2025

The best body shop I have seen in south Florida. The only one to use for your Mercedes benz. Blanca was very helpful she keeped me informed. Jeremy knew exactly how to work insurance adjuster to quickly get estimates.
So strange to have an acedent and come out so happy. 2025 GLE 63s coup ask about diminished value claim.

- Alejandro Gutierrez - May 05, 2025

Jessica and Jeanine were fantastic to work with. My car came out looking brand new!

- Shelby Sapah-Gulian - Apr 09, 2025

Jeremy’s inspection was very efficient finding all of the large and small problems with my vehicle after I had run my Mercedes into a concrete wall damaging the front hood and bumper. The repairs and new paint are flawless, there is no sign that the car had ever had a crash. I highly recommend Mercedes-Benz of Cutler Bay Body Shop.

- Alisa de Moya - Feb 25, 2025

- Pedro Ramirez - Feb 21, 2025

I had an outstanding experience working with Jeremy Castro at the Mercedes-Benz of Cutler Bay body shop. He kept me informed with regular updates about the progress of my car and was always available to address any questions I had. My experience with Mercedes has always been top-notch, and I highly recommend both the Cutler Bay body shop and Jeremy for all your service needs.

- Scarlett Athos - Feb 13, 2025

Jeremy from MB CB was a pleasure to interact with. He was professional and informative and is a tremendous asset to MB. Hopefully we won’t need body work anytime soon but if needed Jeremy will be our go to guy.

- Roxana Kliebert - Feb 08, 2025

- Mariela Buergo - Feb 04, 2025

Shop manager Jeremy made the process easy. I recommend this shop's services.

- Luis Martos - Feb 01, 2025

Jeremy provided great service. Thanks

- Axel William - Jan 31, 2025

Excelent Service!

- Gismy Martin - Jan 31, 2025

Thank you VERY much Jeremy & your Team!

Mr. Ariel Manso this is why I only buy cars from you! Thank you Team of Coral Gables!

Kindest regards,

- Vicente Castro - Jan 31, 2025

Best Body shop in town for sure, Jeremy kept me updated every day, they did an excellent job on my car.

- Nelson Alvarez - Jan 30, 2025

- Amanda Díaz Rojas - Jan 30, 2025

- Yohandys Villar - Jan 30, 2025

- Madelyne Virani - Jan 27, 2025

Great experience Jeremy very professional made the process less painful
Thank you

- fernando perez - Jan 22, 2025

- BELÉN SALAZAR - Jan 11, 2025

I was rear ended one morning and I immediately came to the body shop. Jeremy had assisted me the prior year so I went straight to he. He was super helpful. I got on the phone immediately with GEICO to open a claim and advised that the vehicle was being left at Mercedes. After getting the claim #, Jeremy completed the necessary paperwork and I left. I was updated every few days on the status. Jeremy called me when the car was ready to pickup. My only dealings with my insurance company was to initiate the claim and they called me once the estimate was done to advise of the estimated cost of the repair. Everything else was handled by Jeremy which was SUPER. My total time spent on drop off and pickup was less than one hour. The total experience was awesome.

- Genevieve Cockfield - Dec 31, 2024

Excellent service. Jeremy Castro is always very helpful, knowledgeable and professional! 5 stars for him! 👍👍

- Luis Castro - Dec 22, 2024

Jeremy was great!! Always communicated with me every step of the way and offered to repair a few scratches on my cars bumper complimentary. I was very happy with the service and the experience over all.

- Julio Hernandez - Dec 17, 2024

I had an excellent experience here repairing my car after I was hit. Jeremy was courteous, efficient, knowledgeable and very communicative. I was also very happy with the results from the body shop. My SL looks fantastic. I would use this facility again.

- Cindy Banigan - Dec 17, 2024

- Maria Deleon - Dec 10, 2024

- Dalmarie Gonzalez - Dec 03, 2024

Anthony was awesome!!! He explained the estimate, gave me updates every couple of days and personally reached out when he needed anything. This was a great experience - not something one usually says about getting body work done on their car.

- Laura Russo - Nov 19, 2024

Jeremy was great to work with. He was responsive, respectful and helpful!

- Samantha Viski-Hanka - Nov 10, 2024

“Details and perfection go hand in hand at the Mercedes-Benz Body Shop. I recently had my car serviced here, and the experience was outstanding from start to finish. Mr. Jeromy Castro, my representative, was incredibly attentive, communicative, and professional throughout the entire process. Every day, he provided me with clear and consistent updates on the progress of my car’s repairs, ensuring I always felt informed and confident in their work. The level of craftsmanship and commitment to excellence was truly impressive. If you’re looking for a body shop that values quality and customer satisfaction, I highly recommend Mercedes-Benz. Thank you, Jeromy, for your exceptional service!”

- jorge alvarez - Nov 09, 2024

Jeremy, the associate who assisted with our vehicle repair, was outstanding. He consistently followed up with us, ensuring the repair was completed promptly and efficiently. We’re very pleased with the quality of the body work. Highly recommend!

- lgwelpy - Nov 07, 2024

Thank you Jeremy Castro, you always kept me informed about what was going on with my repairs on my vehicle. Very personable,friendly and patient. Anthony too. I'm, truly happy with the work they did on my Mercedes benz, you guys ROCK👍🏾.

- Wanda Miller - Nov 03, 2024

muy profecionales atentos lson lo maximo y el carro quedo de fabrica gracias

- Sara Gonzalez - Oct 20, 2024

The best great experience with Jeremy and all the personal involved Jeremy all the time keep me up date during this process and provide me the best services and give me my cars back before the planned day amazing services

- Vivian Perez - Oct 18, 2024

I was absolutely exhausted after dealing with the insurance when I brought it into the body shop. Let me start by stating that Jeremy is the absolute best. He is very kind, set the correct expectations, helped me navigate my options, the insurance deductibles, invoices and I can say he truly went above and beyond. My car was in the shop for a month due to insurance associated delays and extensive repairs that needed to be approved by my provider. Jeremy never once missed a beat. He always followed up and kept me in the loop via email and calls. Every update he got, I got. Accidents are awful, but Mercedes was the best part of my experience and it was 100% due to Jeremy and his excellence service. He sets the standard of elite service and Mercedes and their clients are lucky to have him on staff. If you are unlucky enough to have to go to the body shop, hopefully you are lucky enough to have Jeremy at Mercedes help you out.

- Allison Martinez - Oct 18, 2024

I got into an accident and was paired up with Jeremey Castro at the body shop in Cutler Bay. He is AMAZING and extremely responsive! He went above and beyond for me. Could not be more grateful for him and his expertise

- Chloe Wineinger - Oct 16, 2024

Excellent service. Jeremy Castro is always very helpful, knowledgeable and professional! 5 stars for him! 👍👍

- Luis Castro - Oct 12, 2024

Jeremy was great! Kept me updated every step of the way and made the repair process seamless.

- Noah Liebling - Oct 12, 2024

I'm very happy with the service and Jeremy was very helpful.. always kept me informed and answering every question... very good service and quality

- Engineering - Oct 05, 2024

- Dayimi Tubella - Oct 04, 2024

Jeremy was great. He kept me up to date the whole process, and was on top of everything. He was also readily available by e-mail and promptly responded within the same day, if not the same hour. I really appreciate their service. 10/10!

- Carolina Hernandez - Oct 03, 2024

- Carolina Hernandez - Oct 02, 2024

It was a very good service and Jeremy is a very good person and he attended us very well.

- CLAUDIA MONTOYA - Sep 27, 2024

Jeremy was professional, empathetic and courtesy. Even when I was frustrated he reassured me and was extremely patient. Thank you.

- SHE'S DIMPLES - Sep 25, 2024

- Dionisia King - Sep 25, 2024

- red red - Sep 23, 2024

Jeremy C. is kind, professional, knowledgeable and timely with his service. He made it so easy to handle the repair. I recommend him 100% Thank you Jeremy!

- Sandra Penagos - Sep 18, 2024

- Luis Sanchez - Sep 16, 2024

Absolutely wonderful, our advisor. Jeremy Castro took care of everything and kept me informed of the progress. Great customer service

- Jose “JTSP” Edreira - Sep 13, 2024

Ana Diaz was always very responsive and kept me up to date on progress of repairs and delivery. Work was perfect

- Ignacio Montes - Sep 11, 2024

The service was excellent from the start. The result was what I expected, professional and efficient. I felt well informed throughout the process. I highly recommend them.

- Ramon E. Castro - Sep 11, 2024

Frequently Asked Questions

FAQ's from customer experiences

How does Mercedes-Benz of Cutler Bay Body Shop keep customers informed during repairs?

The staff provides regular updates on repair progress via phone and email, ensuring customers are well informed throughout the process.

Who can assist me with insurance claims and paperwork at the body shop?

Representatives like Jeremy Castro and Anthony Fogett help manage insurance communications and paperwork to streamline the repair process for customers.

What level of quality can I expect from repairs at this body shop?

Repairs are performed to restore vehicles to their original condition using OEM parts, with attention to detail and craftsmanship to ensure a flawless finish.

Mercedes-Benz of Cutler Bay Body Shop | 19191 SW 108 Avenue, Miami AL 33157, United States