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About Certus Psychiatry
Certus Psychiatry & Integrated Care in Winston Salem and Raleigh, North Carolina is a highly regarded mental health practice, praised for its compassionate and professional team. Patients commend the attentive care provided by Dr. Kohl and her team of mental health prescribers and clinical therapists, highlighting their effective listening skills and valuable coping strategies. The practice's innovative approach, including telehealth visits, is particularly appreciated by those with chronic health issues. Clients feel genuinely supported, noting the staff's dedication to understanding individual needs. Certus Psychiatry's use of cutting-edge techniques, such as ketamine therapy, TMS, and Facial Injection treatment for anxiety and depression, and commitment to personalized treatment plans instills hope and satisfaction, earning them stellar recommendations and a reputation for truly caring about patient well-being.
Customer reviews
Showing 1–50 of 68 published reviews.
I have a new doctor name Vicky Surratt and she really helps me out by talking to myself and just really feel comfortable with her.. thank you,Todd
Excellent and professional.
Certus offers exceptional, first-class service. I highly recommend it.
I have a new doctor name Vicky Surratt and she really helps me out by talking to myself and just really feel comfortable with her.. thank you,Todd
wonderful experience very happy very knowledgeable
Would give 5 stars but have been with the practice for years only to be told my provider had abruptly left and I had to see a new one. No warning, no letter of explanation
I’ve always felt very supported by those at Certus. Thank you for all you do, especially Elena. I’m feeling hopeful and optimistic.
The receptionist & the therapist were very lovely, they really made me feel comfortable
My therapist relocated to this practice. I had my first visit this week and it was a good experience as I expected it to be with my therapist. That being said, the office is nice, the office staff were friendly and there are many services offered here that I might use in the future like psychiatry if I need to.
Good first visit.
Staff is friendly & knowledgeable. They communicate quickly & clearly. When I voiced a small concern they listened & took prompt action. After jumping thru so many hoops trying to find a match for a new therapist & psychiatrist, I’m genuinely excited to start my journey with Certus!
Very professional kind and very attentive
Staff is super nice, understanding and caring. I'm so thankful a friend referred me to them!
Everyone was so nice and down to earth. And, Amy, what a Sweetheart! She hung on my every word. She is fantastic!!
Amy Couch is very compassionate and really wants to know what's going on with the patient. I'm looking forward to finally getting the right help!!!
They really go the extra mile to cater to their patients needs. From the office space to the staff to the service, it was easy and painless and straightforward without any fluff. I recommend.
People friendly n seemed to no their business n she took time n listened
Great Customer Service. They answered my questions and the therapist and the nurse was amazing. No judgement zone.I appreciate that. Clean and safe space. Thank you
The Raleigh front desk are AMAZING!
First time going to a Behavioral Health clinic of any sort and they made the experience and process of setting up any future appointments pleasant and seamless. I am excited to continue my process with them.
Every single staff member has been infinitely kind, supportive, and just wonderful to interact with. As a practice, they work to push the limits of standard practice to account for major strides in research - utilizing TMS and all sorts of cutting-edge treatments to really do their best by their patients. They are also LGBTQIA+ friendly (yes, specifically trans-friendly. They will respect your name even though they also need the legal name for legal reasons). They're also pet friendly! We really love bringing our cat on his leash - the entire staff love spoiling him and he loves the attention haha All in all, easily my favorite experience with a psychiatric practice. If you can, I recommend them (Raleigh office is definitely the most fun 😉 JK I've never been to the other office but I'm sure they're also great)
So far im extremely pleased with the care I've been given. Wonderful attentive and caring staff. Thanks yall
Can’t recommend this place enough! The staff are all very kind and understanding, and their front desk ladies are always fun to talk to!
Best place ever
Great team, everybody is so nice. I would definitely recommend.
I have been struggling with mental health illnesses my entire life. I've seen 5 psychiatrists over the years and run the gamut with most psychotropic medication. Certus Psychiatry & Integrated Care (Susan Schleith, PMHNP) provided a plan of treatment that feels certain and gives me hope that I can finally find relief from debilitating depression and anxiety. Also, shout out to medical assistant, Rachel Eddy. She has been extremely kind, helpful and reassuring during my ketamine treatments!
Greg made me feel comfortable. He explained everything to me and made me feel so much better.
Excellent service and great doctors to help with my young adult.
Awesome experience
A very professional environment full of people who care and are taking your mental health very seriously. They give you the option to run extensive diagnostics and they are implementing many new and emerging therapies for their patients. Would highly recommend.
This was my first trip to Certus. They had a great staff in a very comfortable environment. I was extremely pleased with the the place as a whole, and will highly recommend themin the future.
Amazing experience. I’ve never met a doctor who actually cares about their patients well-being. Everyone is so helpful and if I could leave more than 5 stars I would!
Staff is friendly and experienced
Certus is using some amazing techniques to help me "rethink" the way I look at problems and reconsider how they effect me in the present. Working with Beverly Jarret has been most helpful and I am looking forward to my next appointment with her!
Dr. Kohl is an excellent psychiatrist and also a wonderful listener. She is spot on when prescribing medication. I went to Certus for a second opinion and wound up switching to them. Melissa is my therapist and she is also a wonderful listener. She has many great suggestions regarding coping techniques, etc. I am really happy that I switched!
Very friendly, they listen to your concerns. The therapist is helpful in talking and suggesting tools and skills to help with your situation.
personal care and very knowledgeable
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
Personal Growth; That's what it's all about at Certus, and with my Therapist, Lisa Law. Thank you
I began my sessions with Certus during COVID when some of my pre-existing diagnoses were worsening by the day. I'm still a patient to this day. They have provided me with great resources and services that help to strengthen my resolve and relieve my symptoms. I've interacted with Elena, Beverly, and Denise and all of them are world-class professionals. It's such a blessing because all of my relationships have significantly improved and I take better care of myself and others. I'm a work in progress and will have these issues for the rest of my life, but I have a healthy tool-kit and a design for living that will see me through.
Staff is friendly & knowledgeable. They communicate quickly & clearly. When I voiced a small concern they listened & took prompt action. After jumping thru so many hoops trying to find a match for a new therapist & psychiatrist, I’m genuinely excited to start my journey with Certus!
Frequently asked questions
What types of mental health services does Certus Psychiatry offer?
Certus Psychiatry provides therapy, psychiatry, and integrated care services, including emerging treatments like TMS and ketamine therapy.
How does Certus Psychiatry support new and existing patients?
The staff at Certus Psychiatry aim to create a comfortable, supportive environment with clear communication and personalized care plans.
Are virtual visits available at Certus Psychiatry?
Yes, Certus Psychiatry offers virtual visits to accommodate patients with chronic health issues or those who prefer remote counseling sessions.