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 They are prompt, helpful and efficient!
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Quick to respond and efficient when he got here. He knew his stuff and got right to work.
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Kyle M. & Tim K. were very knowledgeable about all things related to garage doors and screen door systems; they made quick work of the installation and made it look easy. Kyle and Tim worked together very well, thank you for sending a great team out to do the installation. I am very happy and satisfied with your product and the installation.
Thank you,
v/r
Bill
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Honest, knowledgeable, arrived on time, gave us the best deal, explained all features, very good product line, pleasant to deal with. Overall great experience
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Trey and Zach were very professional and friendly. They took the time to explain the repair work and my options!
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Technician was awesome service was great. Would recommend this company to anyone. Thanks for the prompt service
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The service was awesome! My appointment was scheduled within two days. The technician called when he was on his way. Randy diagnosed the problem and gave me an estimate. He fixed it within about 40 minutes and was on his way Randy was very professional and nice. I will definitely call Discount Garage Doors again if I need to again.
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Call them in the morning to fix my garage they where here fast to fix it. Very responsible technician came in with his mask and did all the work needed fast.
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The men were very helpful, respectful, and professional. The job was done in a timely fashion. Very satisfied
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Very professional and knowledgeable courteous young man
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Ended up costing my husband and I lots of money and time. We had a appointment on a Thursday and someone called to tell us the installer called in sick. I called them back and they said we couldn’t get on the schedule to the following week. Of course I was very upset. My husband runs his own business and if someone calls in sick then the rest of his crew will be working harder and later if need be. He wouldn’t even think about telling a customer someone called in sick so the job can’t be performed as scheduled. That’s not how you run a business if you want to make people happy. They ended up coming the following week. The installer was very nice and made sure the garage door was up that night. No one called to see if we were happy with the garage door. But we did get a call from a Teresa wanting to schedule a inspection. Her voice message sounded like she was annoyed and didn’t bother to say thank you. Just heard the phone being slammed down. We were going to call the owner that lives in another state but why bother? If he cared he should have called us to make it right. Sad that’s how some people run their business.
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Technician was here on time. I knew I needed a bottom seal for my garage door as the door is probably 30 years old and never changed out. Before installing the seal he did an inspection of the door components and found frayed cable on one side of the door. So in addition to the seal, the cables on both sides of the door were repaired. Thanks to the technician it saved repairs down the road. Would highly recommend them.
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They were great! They came out on the same day and changed the part we needed so we’re able to shut our garage!! Great customer service!
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Aaron and his apprentice showed up at the scheduled time frame and did a great job replacing the springs on my garage door. Aaron is very knowledgeable and is very customer oriented.
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perfect exactly what I need to fix and you did a good job, thanks
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