Emerald Valley Towing in Eugene is a paragon of professionalism and punctuality in the towing industry. Garnering high praise for their swift and proficient service, they specialize in not just towing but also in providing insightful advice that saves customers time and money. Whether it's a battery issue or a car lockout, their team is equipped to handle challenges with expertise and courtesy. Clients commend their ability to deliver quality service, from carefully transporting non-operational vehicles to offering convenient payment options. With a commitment to excellence and customer satisfaction, Emerald Valley Towing is highly recommended for reliable and efficient towing services.
- Everilda Martin - Apr 24, 2025
The driver, Mike, was great! I have had several tows in the last 6 months (bought a lemon) and these guys were by far the best!
- David Nelson - Apr 22, 2025
- Jason Rankin - Apr 22, 2025
They were prompt, careful, and courteous. Put my disabled car in my driveway as requested. Nice!
- Nunyer Bidness - Apr 21, 2025
Wonderful quick and friendly service 2 weeks in a row.
- The One Who Is Awake - Apr 21, 2025
Travis called ahead to verify location and to give an eta. He arrived in a timely manner and was totally professional. I was an over th road truck driver for 38 years. So, when I say that he is a safe driver... Highly recommend and definitely appreciated.
- Grumpy OldFart - Apr 21, 2025
- Karl Molatore - Apr 19, 2025
The tow truck driver was so kind, and went the extra mile to take a look under my badly damaged car, and point out some of the issues. I’m so grateful for the help!
- Heather Sterling-Minder - Apr 17, 2025
Great job
- eagle feather ramakar - Apr 16, 2025
Efficient and professional. Thank you!
- Marlynn - Apr 16, 2025
Jesse the driver was skilled, fast & super respectful & got it all done in a very timely manner. Thank you!
- Kathie Chapman - Apr 16, 2025
On time. Very professional. Good communication.
- Gary H - Apr 15, 2025
I needed a short tow to get my disabled vehicle to the shop. I was told by the third party involved to expect a 60-90 minute wait. The driver was there in 25. He knew where I was and where I needed to go. I was very impressed with the operator's speed, efficiency, and customer service. This company is highly recommended.
- Patrick Briggs - Apr 14, 2025
Travis went way above and beyond to deliver excellent service to me. Totally satisfied!
- Jerry Queirolo - Apr 14, 2025
Emerald Valley ...outstanding service!!
Prompt & communicated with me on the wait time.
- Charlene Fairleigh - Apr 10, 2025
Jake was awesome! So professional and prompt and put me at complete ease in getting my mazda towed out of my work garage to the repair shop. Thank you again 😊
- Valarie Widmer - Apr 08, 2025
- Gem MacGregor - Apr 08, 2025
- Jeff Bearden - Apr 03, 2025
I had a converted school bus I had to move around that was a little tricky and James had the confidence and skills to move my pride and joy around in a efficient manner.
- elijah burns - Apr 03, 2025
The dispatch and the driver both notified me and kept in contact with me about my service, and the driver was extremely pleasant, knowledgeable and courteous
- melissa Cole - Apr 02, 2025
- Darla Price - Apr 01, 2025
Awesome service!
- Michael Moore (Papa Hemp) - Apr 01, 2025
Jake was great, thanks
- Steve Chevalier - Mar 31, 2025
They showed up fast and got my truck moved quickly. I will recommend them to everyone
- Eddie Baitey - Mar 31, 2025
- Jane .Holloway - Mar 28, 2025
Speedy, communicative and down to earth! Thanks!
- Madeline Sorenson - Mar 28, 2025
Give him a 10 start reading that person very nice very understanding. Very helpful and good communication. Thank you for using GleenWood area.
- AWC Caisse - Mar 28, 2025
Fast service. Professional team.
- Sarah Groshong - Mar 28, 2025
Fit me in right away, they got there within 30 mins. The guy who changed my tire on my truck was very nice and caring. I would use them again!
- Kadee Liddell - Mar 27, 2025
We had a wonderful experience with Emerald Valley Towing and in particular, the lovely human who showed up to help us named Jake. He arrived quickly after we broke down on the side of the road and even patiently waited while we made some changes with the drop off location. Overall a stellar experience, given the circumstances.
- Amy Exah - Mar 25, 2025
After a short call, their dispatcher worked with my insurance to get me a different truck in a shorter amount of time. Driver was careful for the whole process and got me right where I needed to be.
- Charlie Ranlett - Mar 25, 2025
On time...yes. kept in touch...yes. Did their job quickly...yes. The guys were awesome 😎
- Sushia La Leniah - Mar 25, 2025
We were especially grateful that our driver showed up within 30 minutes given we were quoted a 2 hour wait. He was so kind, helpful and very professional.
- New Hope Receptionist - Mar 25, 2025
Emerald towing was very efficient, I had a random emergency with my tire, they showed up within 30 min and got me to the auto shop. They were very pleasant to talk with and the driver Jackson was great. On top of it, they were incredibly affordable. Thanks for helping me get back on the road!!
- Sway King - Mar 21, 2025
J was awesome and made life really easy ! Thank you !
- John Nickelson - Mar 21, 2025
Came earlier than expected for our tow job!!
Very happy with your service!
- Allen Gilman - Mar 19, 2025
Everything went just as I had planned with no hiccups! The tow truck driver was friendly and knowledgeable and had my car ready to be towed in no time! I would definitely recommend Emerald Valley Towing!
- Erika Maks - Mar 18, 2025
- ryan fowler - Mar 17, 2025
Jake was great! He came and got my car right away, was very cool and calm when I wasn't. I'm so appreciative!
- Angela Englert - Mar 17, 2025
- Billy Hicks - Mar 14, 2025
The tow truck driver today was professional. He takes pride in what he does and it shows in his work. He was helpful and showed up quickly after being dispatched.
Quite a few of my vehicles have been well to put it nicely “older.”
I’ve had to call a tow truck many times and there’s only a few times that I have good experiences. This was one of them.
Thanks 🙏
- Blake Goodrich - Mar 14, 2025
On time ⏲️. Friendly, detail orientation, as to delivery of car. Will use there services again.
- Jim DeBoer - Mar 12, 2025
Great service. Great attitude. Very helpful in my situation. Thank you.
- Justin Tracy - Mar 11, 2025
The only concern l had is that the tow truck driver did not know how to jump start a Prius, which is a common vehicle.
- Claudia - Mar 11, 2025
Quick, friendly, fair price, efficient.
- Douglas Seablom - Mar 07, 2025
- Chris Mendoza - Mar 05, 2025
Excellent job polite and respectful courtesy will recommend
- Tammi - Mar 04, 2025
- Robert Morales - Mar 04, 2025
Prompt, courteous, professional and very helpful.
- Jana Chase - Mar 03, 2025
The gentleman that told my car was on time was very sweet and very helpful. Did a wonderful job couldn’t ask for a better service.
- Susan Mougeotte - Feb 26, 2025
The driver had all the equipment needed to get my car with a very dead battery out of the driveway, eve though it was nose in. He made it look easy peasy and quickly got on his way to the repair shop to drop it off.
- Elisha Shephard - Feb 26, 2025
Very courteous, prompt and understanding. I highly recommend Emerald Valley Towing!
- Leigh Brigham - Feb 26, 2025
Professional and super friendly and knowledgeable.
- Jonathan Cano - Feb 24, 2025
Prompt, polite service.
- Ardemis Walsh - Feb 24, 2025
Very professional and on time.
- Bill Vaughn - Feb 21, 2025
- Kim-Kyle Mullen - Feb 18, 2025
Bad weather, emergency roadside Service, they were there and a reasonable amount of time very courteous.
- Rob Farquhar - Feb 18, 2025
The tow truck driver today was professional. He takes pride in what he does and it shows in his work. He was helpful and showed up quickly after being dispatched.
Quite a few of my vehicles have been well to put it nicely “older.”
I’ve had to call a tow truck many times and there’s only a few times that I have good experiences. This was one of them.
Thanks 🙏
- Blake Goodrich - Feb 17, 2025
A resounding 10! Wow! Service could not have been better. From the woman who contacted me, to the *** that was cut in half,to the gentleman who came and winched my vehicle out of ditch with a problem solving attitude and most importantly the heart that all of this was given. It truly brought tears to my eyes. (That rarely happens.) THANK YOU! All of you ROCK SOLID! ,
- Theodosia G - Feb 14, 2025
Super fast, efficient and friendly.
- Andrea Medina - Feb 13, 2025
Had my car towed yesterday, and Emerald Valley Towing was so efficient and kind! 100 percent will use them in the future.
- E H - Feb 12, 2025
- carmen prado - Feb 04, 2025
I need my truck towed to a shop. The driver was very professional. It was very seamless. I would use them again in a heartbeat.
- Chad Jorgensen - Feb 03, 2025
Id give 10 stars if I could. ******* was superb, a pros pro. Thank you.
- Tom Pugh - Jan 30, 2025
The drivers were awesome! It was a crazy evening for the drivers as they were busy. I wasn’t upset and really loved the fact they were happy and joked around with me. You have excellent guys working for you!!!
- Heather Wagner-Shelton - Jan 29, 2025
Excellent service very polite and I felt like my vehicle was beyond safe in the hands of an obviously experienced and professional driver.
- Cassidy Industries & Associates - Jan 27, 2025
The Driver was very prompt, actually was ahead of schedule. He even called to let me know how long it would take. Super friendly driver, made the unpleasant circumstances of being stuck with a broken down vehicle much more pleasant.
- Eric Carlson - Jan 24, 2025
JAMES was nothing short of AMAZING! He went above and beyond to make sure he was able to tow our winnebego safely- we were so impressed with the whole experience- his attitude his demeanor- he was brilliant!! Thank you Emerald Tow - I will recommend you guys to everyone I know! - Molly Rust
- Molly Rust - Jan 22, 2025
The driver was kind and great at his job. He was fast, careful, and easy to talk to. One of the best tow experiences I’ve ever had.
- WG L2 - Jan 21, 2025
Good communication, fast response, friendly driver. Would highly recommend.
- sadie farmer - Jan 21, 2025
Excellent customer service. I can't remember the guy's name unfortunately but he is new to the company apparently. Was a genuine human being, And was very thankful for his quick response time. Definitely would recommend.
- Bryan - Jan 17, 2025
Best tow company in Eugene, Oregon
- Jeff Russell - Jan 17, 2025
They did great with my virtual request of roadside and was towed and done earlier than expected! Great customer service team
- Elizabeth Reed - Jan 17, 2025
The tow truck driver was great! He helped me figure out what the problem was with my vehicle and sent me on my way. I am very grateful to him. So helpful and talked to me very kindly. My mood was terrible before I interacted with him. Thank you
- Joanna Jameson - Jan 17, 2025
- Jeremy Mascall - Jan 16, 2025
I'm well pleased with tge service I rec'd frpm Emerald Towing. Prompt when they said they'd be here at my residence. VERY FRIENDLY, PROFESSIONAL.I had called a couple other companies. I think these companies must have thought the task would be tough. It wasn't.Emerald gave me the best rate.
- Ken B - Jan 15, 2025
I had a great experience with Emerald towing recently. I was stuck at work and needed my vehicle towed right away. They arrived within the hour, took charge and put my mind at ease. They used my key to move my van and towed it to my mechanic without me being there. They were polite and efficient, I highly recommend them.
- Jadesong Ray - Jan 13, 2025
Just needed a tow to local shop and the driver showed up within the promised time, communicated to me he would be a little late (but was still within time frame) and had my car hooked up and out in less than 2 minutes! Highly recommend!
- Melissa Fogelson - Jan 07, 2025
Excellent customer service. Very friendly and polite. Did not have to wait long for the tow truck to get there.
- Jessica Schober - Jan 07, 2025
- Brian Kinsey - Jan 04, 2025
The tow truck showed up in a timely fashion. The tow truck driver reached out ahead of time to make sure I was safe and the vehicle was accessible. The driver was very polite and efficient. Great experience overall.
- Jessica Roth - Jan 02, 2025
Professional, relational, timely! Thank you Emerald Valley Towing
- Steve Savelich - Dec 23, 2024
Have been working with this company on and off for years they are reliable with pretty good customer service
- Cassandra Bredfield - Dec 20, 2024
- Suzanne Denker - Dec 11, 2024
- Dan Mullins - Dec 06, 2024
Amazing service!
- Mike Tims - Dec 04, 2024
- Troy Hales - Nov 21, 2024
Kind driver. Helpful. Professional.
- 42LARK - Nov 01, 2024
Quick, polite and professional!
- Sharon Wilcox - Oct 23, 2024
- Larry Reynolds - Oct 17, 2024
- Rico Perez - Oct 07, 2024
Courteous, professional. Driver carefully loaded my truck and delivered to mechanic.
- Kathy E. - Oct 07, 2024
Driver was professional and very knowledgeable about my situation.
Definitely will be using Emerald Valley Towing again. Thank you!!’
- Douglas Barr - Oct 01, 2024
Came faster than expected, polite, fast. Driver even helped physically push my car into a position where it could be hooked up. Both dispatcher and driver were great.
- Danni B - Sep 25, 2024
Great experience. Front desk was very helpful and reassuring. Followed up at both ends especially since tow was going to Dtrs house. Driver was professional and courteous. Would work with them again. Highly recommend !
- Tom Manabe - Sep 24, 2024
Can’t remember the dudes name but he was awesome. If anyone cares to remind me I will edit the review. He knew how to handle a motorcycle alleviating the stress of putting a brand new bike on a tow rig. Anyway, thanks again guys. TIL next time
- Nathan Sheridan - Sep 23, 2024
Aaron was great! He showed up earlier than I was estimated. And when he dropped off my car at the dealer he let me run in to check it in while he parked it, the. He personally walked in to let me know where it was.
Excellent service!
- Adam J. Korth - Sep 18, 2024
Aaron was very efficient and communicated well along the way I would recommend him again and I’m keeping his number handy and putting him on my website so other people know that he is a trusted Provider.
- Margie Basaraba - Sep 17, 2024
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Emerald Valley Towing | 3980 W. 12th Ave, Eugene OR 97402, United States