EMPWR Solar

Name: EMPWR Solar
Address: 3600 Arco Corporate Dr, Charlotte, NC, 28273, United States
Telephone: 7042773077
Rating: 5.0

Solar Energy in Charlotte NC
Star Score
Average 5.0 / 5
Reviews & Ratings 103
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EMPWR Solar shines in the renewable energy industry, offering top-tier solar solutions that blend affordability with high-quality service. Praised for their professionalism and punctuality, EMPWR Solar has garnered a reputation for their responsive and value-driven approach. Customers rave about the seamless experience, from the knowledgeable sales team, exemplified by individuals like Robby and Jason, to the efficient installation crews who ensure a clean and thorough job. With a commitment to customer satisfaction, EMPWR Solar not only delivers exceptional solar systems but also provides quick and reliable support for any post-installation concerns. Their dedication to making solar accessible and enjoyable has led to significant savings for clients, solidifying EMPWR Solar as a trusted partner in the transition to sustainable energy.

Representatives that I’ve delt with have been very professional and informative.

- natascha elmer - Oct 17, 2024

Very nice and knowledgeable staff and easy to reach when questions come about

- Taronica R. Fry - Sep 13, 2024

EMPWR Solar has been great from the the first salesman to the final installation. Everyone has been great and almost a year into it I have no regrets or complaints. It has really cut my Duke power bill way down and it is nice to be using solar power. This is a company that cares about what they are doing and the people they deal with.

- Tracey Corn - Sep 12, 2024

They were very respectful. The work was done efficiently. Great company. Highly recommended.

- Donna Bragg - Aug 28, 2024

I recently had the pleasure of working with Chris Eklund and I must say, it was a truly outstanding experience. From the very beginning, he was incredibly knowledgeable and professional, guiding me through the entire process smoothly. He took the time to understand my specific needs and tailored a solar system that exceeded all expectations.

Not only was he well-versed in the technical aspects of solar systems, but he also had an impressive ability to explain everything in a clear and understandable manner. All my questions were answered promptly and thoroughly, leaving no room for confusion.

What truly stood out was his commitment to customer satisfaction. He worked tirelessly to ensure that every aspect of the installation was carried out flawlessly, keeping me updated throughout the entire process. The professionalism and attention to detail displayed by Chris were truly commendable.

If you are looking for a solar system sales representative who is not only knowledgeable but also dedicated to providing exceptional customer service, Chris is the one to go to. Trust me, you won't be disappointed."

- IkyDmy - Jul 05, 2023

Empwr Solar installed our panels and Hector’s crew was excellent. They were very efficient, polite, and respectful of our whole property. It was a pleasure to have them do the installation.
Additionally, I’d like to add that the whole experience with Empwr was exceptional. We were kept informed during the entire process by Lou and others as each step progressed. That was so helpful.
I highly appreciate their work and recommend Empwr without reservation.
Thanks you all,
Janet Saunders

- jlcsaunders - Jul 05, 2023

Obviously, one does not install solar paneling on a continuous basis. and therefore, there are great expectations and many unknown, or rather uncertainties. Once the dates and time for the delivery and the start of the installation were established, the process unfolded as planned and in accordance with the team's defined plans. I think the most important points for me were a) efficiency with which the team worked. No doubt they knew their trade well; b) constant instructions and communication as the work progressed; c) continuous reassurance that anything damaged or broken would be repaired or replaced. We saw this guarantee in real-time, and the polite assurance that the team members displayed all the while making good on their word. Forrest and Tyson ensured that we were completed satisfied with the work and addressed each of our questions had been answered. Forrest even anticipated some of my questions and managed to highlight the pertinent areas within the "Owner's Manual" to simplify our understanding of the solar paneling, grid, battery and home-use functions. He even explained the next steps before our getting the Permission to Operate. All-in-all, I was very pleased with the installation's proceedings as handled by this team. I'd highly recommend their work for future customers. Thanks for allowing my input!

- Johnie Tillman - May 20, 2023

EMPWR was a pleasure to work with and I couldn’t be happier with the work performed!

- Alex Ziehler - Apr 19, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I was pleasantly surprised of the process from beginning to end. The updates, reminders and the installations. The workers were very professionalism, they worked all day and with such care. If any was of concern, someone was able to put my fears at ease. The solar panels were thin and better looking than I remembered. I love it and the ability to use natural resources is amazing. I’m looking forward to years of service and relationship with EMPWR Solar.

- Elizabeth Rodriguez - Mar 16, 2023

Positive: Professionalism

Everyone from the sales person to the installers and my representative have been extremely professional and knowledgeable and have been very understanding of my work schedule to make sure they are able to accommodate my time restrictions.

- retnahc - Mar 15, 2023

Positive: Professionalism, Punctuality
Everyone was very nice. They cleaned up everything very well.

- Elaine Smith - Feb 12, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Adam DeCrow - Feb 08, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Highly recommend. Amber was awesome. She was professional, friendly, courteous, helpful, and most importantly honest. She looked after my best interest and helped me select the solar system that would most benefit my household and requirements. She listened to all of my concerns, answered all of my questions, and made me feel valued. I could not have asked for anyone better as a solar consultant.

- David Tran - Jan 15, 2023

Positive: Professionalism, Punctuality, Responsiveness

We just had our solar panels installed by EMPWR Solar and it was an excellent experience. The sales process was super easy (no high pressure pitching at all) and Julie was great to work with. It did take a couple of months from when we signed the paperwork until install, but it was the end of the year and a lot of things delay. The installers that actually put the panels on the roof were some of the nicest, most courteous people who’ve worked at our house. They were very patient with our dogs, asked permission to leave materials overnight and stacked them neatly, and cleaned up everything! Can’t speak highly enough of them.

- Louann Millar - Jan 10, 2023

Positive: Professionalism, Quality

Excellent service end to end on my project. Very knowledgable about the process and walked me through every step. The install crew is not a third party, and did an amazing job. I couldn't be happier.

- Scott Chandler - Dec 29, 2022

Positive: Professionalism

- Joshua Tate - Dec 29, 2022

Positive: Professionalism, Punctuality, Value

They showed up when they said they would and the installation was quick and professional. The technicians explained everything thoroughly and answered all our questions satisfactorily. We are looking forward to lower power bills and helping the environment. Thank you EMPWR!

- Daniel Morgan (Thunderdan) - Dec 22, 2022

Positive: Professionalism, Quality

Installation team very professional and explained changes required to the layout plan. Cleaned up my driveway and yard of all installation debris. Great job!

- Pat Bown - Nov 16, 2022

Positive: Professionalism, Quality, Value

EMPWR Solar is a quality Solar business from the Sales Dept with Dan T. to the Project Coordinator Courtney and the installation team lead by Forest. This was a three day project install of 44-panels that had a few challenges, but consulting with homeowner to resolve any issues, plus going above and beyond. Evan after the installation there is follow up coordination through inspections and utility updates

- Rich Sevilla - Oct 30, 2022

Terrence and his team came out.They were professional,very friendly and knowledgeable about the company and panels. Not sure how the system works yet waiting on final inspection. Can't wait to see how much my power bill decrease.

- renard miller - Oct 22, 2022

Positive: Professionalism

I would like to thank Lou sands and the empwr Solar team for the great job they have done in getting our Solar panel installed in a timely manner. Lou was very professional and helpful throughout the entire process up to now as we get closer to finishing our Solar process. Lou kept us informed throughout the process and that is what my husband and I appreciate the most. We will definitely recommend to anyone we know planning to go Solar. Once again, thank you.

- Christine Samba - Oct 18, 2022

Positive: Professionalism, Punctuality, Responsiveness

The company consistently did what they said and took care of all the details to get my project done.

- Ted Coryell - Oct 05, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Great experience! Everyone I have encountered has been friendly and knowledgeable from the initial conversation to install. Highly recommend!

- Tashena Butler - Oct 04, 2022

So excited for this! Everyone at EMPWR is very professional & friendly. Install crew did a clean professional job. Now to harness the sun for all our power needs!!

- Christan Mendenhall - Sep 21, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Austin Imbleau was extremely responsive and active throughout the project. I was dreading finding someone to install some solar panels, but Austin honestly made the whole process a walk in the park and would highly recommend this service.

- Jeremy Li - Sep 21, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I couldn’t be more please with EMPWR Solar. From Allen providing a great presentation to better understand solar. To our customer representative Lou providing frequent updates and keeping us in the loop of what’s going on. To the crew that installed the panels. We have a few things left in the process to wrap it up but I have no doubt that their professionalism, responsiveness and customer service will not diminish.

- Hector Reyes - Sep 16, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness

From Clay our salesman, Courtney our contact with EMPWR Solar, and Hector and his installation crew this is one of the best companies with whom I have ever dealt. The sales team knew their stuff and answered all my questions (and I'm picky), not only that, Clay continued his involvement with our project long after the sale. Courtney kept me up to date with weekly contact to let me know where we were with getting all the permissions (EMPWR Solar took care of everything, even dealing with the HOA!). Hector and his install team treated my home like it was their own. My property was so clean after the installation I was amazed. Neighbors told me that other solar projects took days to complete, this job was done in one day! The power company guy, who came to reprogram the meter, told me he was impressed with EMPWR Solar and the work they do. This is the seventh home my wife and I owned. I've dealt with lots of contractors and did a lot of work myself on homes I've owned, and I can tell you I have been impressed with this company like no other I've ever done business. They installed on Tuesday and on Thursday my home is running on solar. I will update this review once we get an idea how much money we are saving. Thanks EMPWR Solar, and give Clay, Courtney, and Hector a raise, they make you look good!

- Matthew Hall - Sep 15, 2022

Our customer ambassador, Faith, keeps us informed every step of the way. She and her team exceeds expectation. Grateful for choosing this company to work with.

The solar panel install team was professional and completed an awesome job. They communicated with us throughout the entire process.

- Latasha - Sep 11, 2022

I started this process with Allen Sparks, and I have been thoroughly impressed with both his professionalism and customer service. My installers were top notch and very helpful when I had any questions. Truly a great company to work with. I look forward to many years of service with my new solar power system.

- Jim Crouch - Sep 09, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness
I worked with Allen who was very helpful in explaining every process for getting solar installed. EMPWR worked with the electric company and HOA to get all the paperwork done. When the crew came out to install, everything went very smooth.

-- Update:

All of the work has been done, inspections cleared, energy company has turned on service. EMPWR was fantastic to work with and for those looking to get solar installed, I would highly recommend you check them out.

- Kyle Langley - Sep 08, 2022

Positive: Professionalism

- Brian Blake - Sep 07, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Anil V Cherian - Aug 29, 2022

This is a great company and the installers were professional and knew what they were doing. The installers answered all my questions and made the installation seem easy.

- M Williams - Aug 08, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
So far everything is as promised

- Mark Moore - Jul 15, 2022

Positive: Professionalism, Quality

The team that did my installation, arrived on time, and proceeded to install all in one day. couldn't be happier.

- L Leith - Jul 07, 2022

Positive: Professionalism, Punctuality, Responsiveness, Value

- Agathe Mpona-Minga Elema - Jun 24, 2022

I would recommend Empwr Solar if you're thinking of switching to Solar power. Everyone has been very responsive and helpful in explaining how this is gonna help my energy bills and explained every single step in the process. Can't wait to see the savings!

- mystque 21 - Jun 23, 2022

Representatives maintained constant contact, providing updates of the project from start to finish. Timely installation by courteous professional technicians.

- Franklin Kleckner - Jun 19, 2022

Positive: Professionalism, Punctuality, Responsiveness

- John Shepherd - May 18, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Mallik Pullela - May 04, 2022

They did an excellent job. Everyone was very professional and helpful.

- Greg Burton - Apr 14, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had been wanting solar panels for a while, but did not want them on the roof of our 200 year old home. After researching several companies that had been used in our old neighborhood, we decided that EMPWR would be the best choice to go with. I reached out and was quickly connected with Jason who came out, surveyed our yard and explained the whole process very thoroughly.
Once our structure was built (by an independent contractor), he, Madison and Faith put together the specifics of our project and got started on the permits. Once the city approved, the panels were installed in two days and just over a week later, the inspections were completed and we were up and running.
Thanks to Madison and Faith this has hands down been the most worry free project we have attempted.
It has only been 2 weeks, so I am still obsessively checking the app at least 3 times a day. I love seeing the negative sign in front of the total kWh from the grid for the day! Our partial bill for this month is $300 lower than our last full month on the grid. I can't wait to see what an all solar bill will look like!
Thank you so much to the entire EMPWR team for ensuring that from start to finish every question was answered and every worry was allayed.

- Valerie Gary - Apr 08, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness

Great crew, got my solar arrays up on a steep tin roof very high up with no fuss. From the phone and email coordination to the installation, empwr solar is living up to its word. Thanks

- John Morris - Apr 01, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

We had solar panels installed on our two story home. Joe, the rep who sold them, was very professional and made sure we understood everything. Madison kept us in the loop of everything going on. The guys who did the install were very quick and knew exactly what they were doing. Everyone was very polite. Compared to other companies we talked to this company was definitely the best hands down. If I had anything to say negative it would be that communication between the staff could be better to help the customer. Otherwise they are great!

- Michelle Zmaila - Mar 31, 2022

Positive: Professionalism

- Richard Sackman - Mar 25, 2022

Positive: Professionalism, Quality, Responsiveness

- Lori Parker - Mar 21, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
From the moment I inquired about solar panels to them being installed EMPWR Solar has been transparent and walked me through the process completely. Amanda has and continues to do a fantastic job! If you are in the market for solar panels and are unsure about who to go with, my vote goes to EMPWR Solar.

- Larry Ruffin - Feb 18, 2022

Positive: Professionalism, Quality, Value

- Aaron Krofchik - Feb 06, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They were on time, and had everything installed in under 3 hours.

- Rick Christman - Jan 09, 2022

Very happy with the professionalism of both Taylor, Matt and his team. The install with went great with zero issues and the panels look fantastic up there. Can’t wait for them to get turned on and start saving money.

- Don Hewitt - Dec 09, 2021

Frequently Asked Questions

FAQ's from customer experiences

How does EMPWR Solar keep customers informed during the installation process?

EMPWR Solar provides regular updates via phone or email throughout the entire process, including scheduling, permits, inspections, and next steps to keep customers well informed.

What can I expect from the installation team when they arrive at my property?

The installation team is professional, efficient, respectful of your property, and cleans up thoroughly after the work is completed. They also explain the system and answer any questions you may have.

How does EMPWR Solar handle customer questions and communication?

Representatives and customer ambassadors are knowledgeable, responsive, and easy to reach by phone or email, providing clear explanations and timely answers to all customer questions.

EMPWR Solar | 3600 Arco Corporate Dr, Charlotte NC 28273, United States