GB Automotive

Name: GB Automotive
Address: 22047 N 23rd Ave, Phoenix, AZ, United States
Telephone: 6235829430
Rating: 5.0

Automotive in Phoenix AZ
Star Score
Average 5.0 / 5
Reviews & Ratings 304
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GB Automotive in Phoenix is a trusted used car dealership renowned for exceptional customer service and quality vehicles. Owned by the diligent and friendly brothers, Darren and Stephen, they ensure every customer feels valued and well-cared for. Whether you're local or coming from afar, they go the extra mile, even offering airport pickups for out-of-state buyers. Their inventory is meticulously tested to match cars with customers' personalities, and they're known for making the buying process seamless/ With glowing recommendations for their honesty and dedication, GB Automotive LLC stands out as a premier destination for purchasing your next vehicle with confidence.

Affordable, transparent and referred me to a second specialist that would offer a fair price. Was in and out in about 1.5hrs. Cheaper than the chains and has better customer service.

- Edgar Farias - Oct 06, 2025

Forgot to mention he does great work with windshield repair.

- Sarah Volesky - Oct 04, 2025

I have bought 2 vehicles from the team at gb. Great group n cars they sell are in very good condition. Let them know what you want n they will find the best deal for you

- Dustin Craig - Oct 03, 2025

I have bought 2 vehicles from the team at gb. Great group n cars they sell are in very good condition. Let them know what you want n they will find the best deal for you

- Dustin Craig - Oct 03, 2025

I had a horrific problem with my 2014 Subaru cross track. I thought my transmission had went out. I had contacted a mechanic and had my car sent to him to have my transmission replaced and the transmission was a used transmission with 150 thousand miles on it no guarantee Which was going to be approximately $2000 for the transmission and another thousand dollars for the labor, which there was no guarantee this was a lot of money to put out without a guarantee. I called Steve Gaines And he immediately took the time out of his day to help me Never once acted like it was an inconvenience just that he enjoyed helping me. Never once acted like it was an inconvenience just that he enjoyed helping me. What a good man.It cost me less than 1/10 of what it was going to cost me from the other mechanic. I only had to pay a little over $300 and it ended up being my driveline it wasn’t even my transmission. Steve saved me a lot of money that I was gonna have to tap from Every avenue I had to get money I cannot tell you how much this of a headache.im a single elderly disabled woman This saved me. The crazy part is I live all the way in the “state of Washington” and he was able to help me out and find a reputable mechanic transmission shop to fix my car and save me thousands of dollars ! Never even making a dime off of me Steve did this out of the kindness of his heart that’s hard to come by these days. I was so impressed with him. I cannot tell you if I should ever have any mechanical problems or ever want to purchase another vehicle I will always and only Steve Gains God bless his heart! Kim Adams

- Kim Adams - Oct 03, 2025

I had come in contact with Steve through a good friend of mine; and he verified that Steve would go above and beyond to help me out.. he provided everything and Beyond what I asked, also on some of my other vehicles, he offered me a very reasonable price for the service work to be done with quality.. the place that I had went to before was way high priced.. but Steve was able to assure me that he would definitely beat that price.. and the other work that I was talking to him about out, he did it out of the goodness and kindness of his heart, he helped me without even knowing me.. so I support all that they offer, and encourage those that are looking for great service and good vehicles; Steves Your Man!! Very well pleased!!

- James Dunlap - Oct 02, 2025

My wife and I enjoyed our no pressure experience when purchasing our 2016 toyota 4runner and we would recommend and shop here again.

- James Brookshire - Sep 28, 2025

Honestly, I’m not even sure where to begin. To say that Steve and his team went above and beyond to meet ALL of our needs would be a massive understatement. I’ve never been taken care of like this before by anybody in the car business. The work was absolute perfection, the work was incredibly affordable and, once after I dropped my car off, Steve even gave me a ride back home! This is a business run by an entire family and when you’re there, you feel just like that - part of the family! Thank you! Thank you!

- Jonathan Roe - Sep 26, 2025

After servicing my Tesla, my wife and I both had to do a double take. This five year old car looked brand new. Thank You! What a gift. Then we got In to drive it. It ran quieter and smoother, like it did when we’re first got it. G&B did their magic and years disappeared. What a gift.

- Mark Moore - Sep 19, 2025

Absolutely without a doubt the best car buying experience I have ever had! I have purchased many cars throughout my life and it is always a nerve-wracking ordeal. This was the first time purchasing out of state so I was extra stressed about it. Tennyson and Steve at GB Automotive were amazing. Friendly, professional, no pressure, and listened to all of my concerns and what I was looking for. I never felt like I was being taken advantage of, on the contrary, I felt like I was being taken care of by trusted friends. I got the exact car that I wanted, in perfect condition delivered to my house, on time and without any issues. Hands down best car dealer ever thank you Tennyson!!! I would trust these guys to sell a car to my grandma. Thank you so much. In a world full of swindlers and sleazeballs, I am so thankful to have done business with honest solid guys who know cars inside and out. If I could give more stars I would.

- Celeste OLeary - Sep 19, 2025

Great work and affordable. Gave me everything straight up and fixed my AC pretty quick and kept me informed. Also look at other problems that they noticed, free of charge to let me know i had other issues. But overall great job guys.

- William Simmons - Sep 18, 2025

Everyone here was so helpful and did everything to help me get the car I wanted !

- Soso - Sep 09, 2025

- A D - Sep 09, 2025

- Bradley Voltz - Sep 09, 2025

Steve took great care of my 2022 BMW 430i. If you need service performed on your vehicle, you can be confident that they will take great care of you at GB Automotive. Thanks again, Ralph

- Ralph Racine - Aug 29, 2025

Darren and crew worked tirelessly to fix the numerous issues my vehicle had. He explained in detail what was going on. Seriously top of the line service, with honest, clean work. Im so impressed and so grateful to them.

- kelly bucklin - Aug 29, 2025

These guys are great. Oil change and tire rotation- They were very professional and got me in and out quickly- I would recommend them for sure.

- Scott Messier - Aug 28, 2025

This shop was a life saver, I called 2 shops before I had called GB and they helped me IMMENSELY also drove me home in my own vehicle 15 minutes away because I didn’t have a ride. My rotor and break pads were METAL ON METAL I took my car in on a whim at 11am on Friday with a it might get finished today or it might not.. respectable people and helped with the price as well

- Chase McIntosh - Aug 08, 2025

Outstanding Experience at GB Service Centers!

I can’t say enough good things about GB Service Centers and the incredible job they did on my Tesla. From start to finish, the entire experience was seamless, professional, and far exceeded my expectations.

The quality of the body repair work was absolutely top-tier. My car looks flawless, like it just rolled off the showroom floor. On top of the exceptional workmanship, I was blown away by how fast the turnaround time was.

A huge shoutout and heartfelt thanks to the owner, Steve Gaines, whose customer service is nothing short of impeccable. Steve was incredibly attentive, flexible with scheduling, and truly went above and beyond to ensure a smooth, stress-free experience. He kept me informed every step of the way, patiently answered all my questions, and made sure every detail was handled with care and professionalism. It’s rare to find someone who is not only highly skilled but genuinely cares about his customers — and Steve embodies both.

The pricing was also very fair and transparent, which made the whole process even better.

If you’re looking for expert auto body repair with amazing customer service, GB Service Centers is the place to go. Thank you, Steve and team, for going the extra mile and making what could have been a stressful situation into a truly positive one.

I also learned that they sell cars. I’ll be back when I’m in the market for a quality pre-owned car!

- Tran Vinh - Aug 07, 2025

Such a great business!! All the gentlemen were absolutely great and helped get the best deal! Would def come here again

- Dystiny Merkling - Aug 03, 2025

Absolutely in love with my new car! Shout out to Patrick, Steve, Darren & Tim for making it happen. You all went above & beyond to make sure I was taken care of every step of the way. Thank you for everything!

- Katrina Thomas - Aug 01, 2025

Easiest to work with in the city, would recommend

- Zeek - Jul 31, 2025

- Elliott - Jul 30, 2025

Recently, my Check engine light came on in my car. It seemed to be running fine, just a few “misses” when I accelerated. I thought, let me get a head start diagnostic on it and see what’s up. 🤔🤌(Make is a 2011 Mercedes) I took it to a very well known (chain) local automotive shop for a full scan and diagnostic. 3 hrs later I was hit with an extensive amount of repairs adding up to over 6K!! (Shocker!) OH HELL NO!! Fast forward....Then I Met Steve, owner of GB Auto and Sales on Deer Valley and 23rd ave. Not only did he diagnose my car in under 1 hr. He disclosed that most of the items on the list were of no issue. Just needed a new battery, spark plug replacement and a few other minor items. He also discovered one of my wheels were bent causing my car to pull left (which I did notice) funny, THAT simple find wasn’t even disclosed on my first report.🤯
He completed all repairs, IN 1 DAY, including wheel repair, alignment, and even threw in 2 new front tires (needed)
All for a FRACTION of the original quote! 👀😮
My car is running like brand new!
Not only is Steve a fantastic dude, his whole staff were so amazing and kind! Even gave it a nice carwash before picked it up! I know searching and finding a reputable, honest mechanic can be brutal. Hopefully you will choose Steve and staff for all of your future automotive concerns…

- SkinVolution Laser Vein Center & MedSpa - Jul 14, 2025

I called on a Saturday afternoon, because my driver side power window suddenly stopped working. They told me I could bring it in and they'd see what they could do to get it to close until I could make a permanent repair, since it's about 118 degrees today! Once I got there, they were so accommodating and made every effort to squeeze me in, because there was no way to do a temporary fix. They rushed in the part that I needed and although they warned me it would be a bit of a wait, due to the short notice, they were able to get my repair done, same day. Everyone there was very kind and friendly and hospitable! My favorite part was hanging out and petting the cute office dogs! They were transparent with their pricing, even showed me the price for the parts and I am grateful that they helped me out in a pinch! Thanks guys!

- A PM - Jul 13, 2025

Ask for Darren, an awesome guy. He doesn't bullshit and gets it done... 10 out of 10 great place.

- Chooch 602 - Jul 03, 2025

Great customer service Patrick was so sincere in finding us an affordable,reliable car even with poor credit. Definitely helped restore my faith in humanity.Tim was very straightforward and got us a loan in a short amount of time.thanks so much guys.

- jessie ortiz - Jul 02, 2025

- Dyondric Pugh - Jul 01, 2025

Awesome cuatomer service and had my AC recharged quickly.

- Caroline Yazzie - Jun 25, 2025

We had the most amazing experience working with GB automotive. Patrick, our sales person was amazing and very attentive and did everything possible to make it the most seamless process. Everyone in the office was so friendly and made sure that we were taking care of. The sales manager, Steve and the owner were fantastic and we couldn’t have done any of it without the financing gentleman Tim, who was absolutely amazing. I would recommend buying your next vehicle from GB Automotive! We will be!!

- Dawn Gregory - Jun 24, 2025

- Priscilla Jimenez - Jun 21, 2025

This place is amazing! I have purchased two vehicles from here and the service is always great! Anytime I need any service done on my car, Darrin is always so helpful and explains everything so I can understand. They really do care about their customers! I won't take my car anywhere else!

- Erica Johnson - Jun 21, 2025

Very honest and helpfull

- David Holewinski - Jun 21, 2025

Hands down the best service center I've ever been to! The team is super knowledgeable, honest, and efficient. They fixed my car issues in no time and didn't break the bank. Super friendly service, too! Highly recommend to anyone in Phoenix – you won't regret it! 5 stars isn't enough, I'd give 'em 10 if I could! 💯🚗🔧

- Ivan Velazquez - Jun 21, 2025

I have been a customer of GB Automotive for years now,.and have always received excellent service from them. Not only do they have genuine concern about finding my car's problems, but diligently work to fix them, and always charge me very reasonable rates.I would recommend GB Automotive to anyone.

- Jon Buls - Jun 19, 2025

After being referred by a good friend, I was very pleasantly surprised by the kind and curteous way I was treated by GB Automotive's entire staff. The kindness and professionalism was quite superior to anything that I have recently experienced anywhere before and I will certainly be back again and making recommendations to my large family, friends and associates to do the same.
Sincerely
Robbie Canfield,
Designated Broker for Canfield Realty LLC of Scottsdale, Arizona

- Robbie Canfield - Jun 19, 2025

You were awesome and can't wait to take our car home thank you so much

- Jerry Cox - Jun 19, 2025

the workers are super friendly and there mechanics do a amazing job!

- Adam Kelsey - Jun 14, 2025

I went into to get my car maintenance completed. The staff was very nice and helpful. I appreciate the fact that it did not take very long. I was referred to this business by another person. I will be more than happy to refer anyone to get their car maintenance done here.

- Evelyn Bryant - Jun 14, 2025

my air conditioning went from cold too hot. Come to find out it was a compressor and I just would like to thank GB Automotive For handling the issue I will be taking my business to them all the time now
thanks again for a great job !!

- Aloysius Neumeyer - Jun 07, 2025

Steve and the team did a great job of communicating with me at each step of the car repair on my Classic vehicle. Additionally, they detailed it amazingly for selling. Great job and excellent service. Highly recommend them for repairs and their competitive fair pricing.

- Kenny Cote - Jun 07, 2025

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"I had a great experience with GB Service Centers. The team was professional, efficient, and courteous throughout the entire process. I really appreciated their clear communication and excellent customer service. Highly recommend them for anyone looking for reliable auto services!"

- Tarkan Auto Detailing - Jun 06, 2025

Did a very great job fixing my car, getting it serviced and getting my tire rotation done. Great service all in one place 👏🏾!!!

- Dickson Abu Ogah - Jun 06, 2025

Fairly priced repairs, fast timing, and quality work. They’re very transparent about everything and they have cute dogs

- Eli King - Jun 06, 2025

I am the owner of this store. The technicians at this facility are from the big dealers and are very experienced. They can handle most everything from Engine diagnostics to Engine replacement. Oil changes are very affordable and all services are at a better price than most shops around Phoenix. Try GB Service and see the true value and skill of this place!!!

- Darren Gaines - Jun 04, 2025

My wife and myself get out vehicles serviced here. Oil changes, tires, we got our window tint. It really has blessed us. They also have financing options to pay for service work. It was fantastic. I recommend this service department, because they’re quick, good, and always professional. Darren is the service manager, and he always goes above and beyond with our vehicles. This is the place to get your vehicles serviced. They are family owned and operated business. American owned and they have veterans working in all departments. They also sell cars! It’s a dealership with a service and bodywork dept.

- Patrick Gallegos - Jun 04, 2025

They fit me in for an oil change same day at the exact time I needed. Everybody was so nice and the price was very fair. Highly recommend!

- Tara C - May 30, 2025

Great experience, after searching for months to find my next ram truck found one with everything I wanted at a great price. Brian kept me updated and offer to have it delivered to my front door. They were very easy to make a deal with.

- Todd Danley - May 25, 2025

Great service. Had a death in family during delivery window. They patiently waited to ship car untill resolved. Had minor issues with sliding door. They promptly took care of problem. Great experience!

- Bruce Newmaster - May 22, 2025

Frequently Asked Questions

FAQ's from customer experiences

What types of vehicle services does GB Automotive provide?

GB Automotive offers a wide range of services including diagnostics, repairs, oil changes, tire rotations, brake repairs, air conditioning service, and bodywork.

Can I get same-day service or quick appointments at GB Automotive?

Yes, GB Automotive often accommodates same-day service requests and fits customers in quickly for maintenance and repairs when possible.

Does GB Automotive sell vehicles and offer financing options?

Yes, GB Automotive sells pre-owned vehicles and provides financing options to assist customers with their purchases.

GB Automotive | 22047 N 23rd Ave, Phoenix AZ , United States