GB Automotive

Name: GB Automotive
Address: 22047 N 23rd Ave, Phoenix, AZ, United States
Telephone: 6235829430
Rating: 5.0

Automotive in Phoenix AZ
Star Score
Average 5.0 / 5
Reviews & Ratings 317
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GB Automotive in Phoenix is a trusted used car dealership renowned for exceptional customer service and quality vehicles. Owned by the diligent and friendly brothers, Darren and Stephen, they ensure every customer feels valued and well-cared for. Whether you're local or coming from afar, they go the extra mile, even offering airport pickups for out-of-state buyers. Their inventory is meticulously tested to match cars with customers' personalities, and they're known for making the buying process seamless/ With glowing recommendations for their honesty and dedication, GB Automotive LLC stands out as a premier destination for purchasing your next vehicle with confidence.

I was greeted immediately by everyone in the office which made me feel very welcome. Brian H. made the process of purchasing a new-used vehicle a piece of cake, and Tim (finance guru) took the time to explain every form that I needed to sign in a personable way. It was a great experience all around & they’re a very friendly team!

- Rachel Willcox - Oct 29, 2025

I am Steven Valenzuela great service from Alev and Darren

- Steven Valenzuela - Oct 25, 2025

Thank you Gb Auto!! I highly recommend this shop I bought this vehicle all the way from Texas and they made my experience super easy and comfortable!! And on top of that the car came in spectacular condition thank you guys for letting me find my dream car !!! BEST PRICES AROUND

- David Navarro - Oct 25, 2025

Darren the manager and Scott the mechanic were exceptional. I only had a small job for a bushing replacement on a cross member support bracket so I got to go to the back and see them working on it. All the guys in the shop were in great spirits. It was fun talking with the office staff as well. Scott will NOT give up on the job, much respect. They sell cars as well. Ill be coming back for any other car help for sure.

- Connor Mattson - Oct 25, 2025

This is a family run business. These guys are honest and do great work. I brought my car to them for a second opinion and found out that I did not need the repair that another shop said I needed. Saved me at least $1,000-1,800. Brought my other car in for a brake check and they let me know replacement is not needed for a bit. These guys operate with a focus on integrity and taking care of their customers the right way.

- Mark Youmagul - Oct 23, 2025

⭐️⭐️⭐️⭐️⭐️ 5/5 — Great Experience! We recently bought a car from steve at GB automotive and the whole experience was fantastic from start to finish. The staff was friendly, honest, and never pushy. They took the time to answer all our questions, made sure we were comfortable with the car, and helped us through the entire process smoothly. The vehicle was exactly as described — clean, well-maintained, and fairly priced. We really appreciated the transparency and professionalism throughout the deal. It’s rare to find a used car dealership that genuinely cares about its customers, but GB automotive definitely does. We’ll absolutely recommend them to friends and family, and we wouldn’t hesitate to come back for our next car. Thanks again for making the car-buying process such a positive experience.

- Jeff Riley (Ford Man) - Oct 19, 2025

My experience at GB Automotive was nothing short of exceptional. The staff was incredibly friendly and attentive, making me feel right at home. The service was efficient and thorough, and they even went above and beyond to ensure my complete satisfaction. I highly recommend this place!

- Katie Cutrone - Oct 18, 2025

Great experience! Great People! Especially Steve Gaunes! Go see him directly!

- Wanda Taylor - Oct 17, 2025

The service was quick and pricing was amazing. Any concerns we have are always addressed. We will continue to trust Darren and his team with future repairs and maintenance of our vehicle.

- Sonja Shepherd - Oct 16, 2025

Great help and great team all around. Super helpful! Thanks to Liz

- Tanner Milner - Oct 14, 2025

Great group of guys. Very helpful and understanding. Would highly recommend

- jadon bruckner - Oct 12, 2025

GB SERVICE CENTER went above and beyond to earn my business! I was at Mineke and they were trying to charge me $1100 for a fuel pump. The owner Steve from GB SERVICE CENTER came and towed me for free and saved me $500! I would highly recommend this place they got it done same day. Thanks I really appreciate it!

- TY TRILLION - Oct 12, 2025

Service was very affordable,Darren the service manager made me feel like a family member.If you need any type of service call gb auto and ask for Darren.

- Tennyson Osah - Oct 11, 2025

Affordable, transparent and referred me to a second specialist that would offer a fair price. Was in and out in about 1.5hrs. Cheaper than the chains and has better customer service.

- Edgar Farias - Oct 06, 2025

Forgot to mention he does great work with windshield repair.

- Sarah Volesky - Oct 04, 2025

I have bought 2 vehicles from the team at gb. Great group n cars they sell are in very good condition. Let them know what you want n they will find the best deal for you

- Dustin Craig - Oct 03, 2025

I have bought 2 vehicles from the team at gb. Great group n cars they sell are in very good condition. Let them know what you want n they will find the best deal for you

- Dustin Craig - Oct 03, 2025

I had a horrific problem with my 2014 Subaru cross track. I thought my transmission had went out. I had contacted a mechanic and had my car sent to him to have my transmission replaced and the transmission was a used transmission with 150 thousand miles on it no guarantee Which was going to be approximately $2000 for the transmission and another thousand dollars for the labor, which there was no guarantee this was a lot of money to put out without a guarantee. I called Steve Gaines And he immediately took the time out of his day to help me Never once acted like it was an inconvenience just that he enjoyed helping me. Never once acted like it was an inconvenience just that he enjoyed helping me. What a good man.It cost me less than 1/10 of what it was going to cost me from the other mechanic. I only had to pay a little over $300 and it ended up being my driveline it wasn’t even my transmission. Steve saved me a lot of money that I was gonna have to tap from Every avenue I had to get money I cannot tell you how much this of a headache.im a single elderly disabled woman This saved me. The crazy part is I live all the way in the “state of Washington” and he was able to help me out and find a reputable mechanic transmission shop to fix my car and save me thousands of dollars ! Never even making a dime off of me Steve did this out of the kindness of his heart that’s hard to come by these days. I was so impressed with him. I cannot tell you if I should ever have any mechanical problems or ever want to purchase another vehicle I will always and only Steve Gains God bless his heart! Kim Adams

- Kim Adams - Oct 03, 2025

I had come in contact with Steve through a good friend of mine; and he verified that Steve would go above and beyond to help me out.. he provided everything and Beyond what I asked, also on some of my other vehicles, he offered me a very reasonable price for the service work to be done with quality.. the place that I had went to before was way high priced.. but Steve was able to assure me that he would definitely beat that price.. and the other work that I was talking to him about out, he did it out of the goodness and kindness of his heart, he helped me without even knowing me.. so I support all that they offer, and encourage those that are looking for great service and good vehicles; Steves Your Man!! Very well pleased!!

- James Dunlap - Oct 02, 2025

My wife and I enjoyed our no pressure experience when purchasing our 2016 toyota 4runner and we would recommend and shop here again.

- James Brookshire - Sep 28, 2025

Honestly, I’m not even sure where to begin. To say that Steve and his team went above and beyond to meet ALL of our needs would be a massive understatement. I’ve never been taken care of like this before by anybody in the car business. The work was absolute perfection, the work was incredibly affordable and, once after I dropped my car off, Steve even gave me a ride back home! This is a business run by an entire family and when you’re there, you feel just like that - part of the family! Thank you! Thank you!

- Jonathan Roe - Sep 26, 2025

After servicing my Tesla, my wife and I both had to do a double take. This five year old car looked brand new. Thank You! What a gift. Then we got In to drive it. It ran quieter and smoother, like it did when we’re first got it. G&B did their magic and years disappeared. What a gift.

- Mark Moore - Sep 19, 2025

Absolutely without a doubt the best car buying experience I have ever had! I have purchased many cars throughout my life and it is always a nerve-wracking ordeal. This was the first time purchasing out of state so I was extra stressed about it. Tennyson and Steve at GB Automotive were amazing. Friendly, professional, no pressure, and listened to all of my concerns and what I was looking for. I never felt like I was being taken advantage of, on the contrary, I felt like I was being taken care of by trusted friends. I got the exact car that I wanted, in perfect condition delivered to my house, on time and without any issues. Hands down best car dealer ever thank you Tennyson!!! I would trust these guys to sell a car to my grandma. Thank you so much. In a world full of swindlers and sleazeballs, I am so thankful to have done business with honest solid guys who know cars inside and out. If I could give more stars I would.

- Celeste OLeary - Sep 19, 2025

Great work and affordable. Gave me everything straight up and fixed my AC pretty quick and kept me informed. Also look at other problems that they noticed, free of charge to let me know i had other issues. But overall great job guys.

- William Simmons - Sep 18, 2025

Everyone here was so helpful and did everything to help me get the car I wanted !

- Soso - Sep 09, 2025

- A D - Sep 09, 2025

- Bradley Voltz - Sep 09, 2025

Steve took great care of my 2022 BMW 430i. If you need service performed on your vehicle, you can be confident that they will take great care of you at GB Automotive. Thanks again, Ralph

- Ralph Racine - Aug 29, 2025

Darren and crew worked tirelessly to fix the numerous issues my vehicle had. He explained in detail what was going on. Seriously top of the line service, with honest, clean work. Im so impressed and so grateful to them.

- kelly bucklin - Aug 29, 2025

These guys are great. Oil change and tire rotation- They were very professional and got me in and out quickly- I would recommend them for sure.

- Scott Messier - Aug 28, 2025

This shop was a life saver, I called 2 shops before I had called GB and they helped me IMMENSELY also drove me home in my own vehicle 15 minutes away because I didn’t have a ride. My rotor and break pads were METAL ON METAL I took my car in on a whim at 11am on Friday with a it might get finished today or it might not.. respectable people and helped with the price as well

- Chase McIntosh - Aug 08, 2025

Outstanding Experience at GB Service Centers!

I can’t say enough good things about GB Service Centers and the incredible job they did on my Tesla. From start to finish, the entire experience was seamless, professional, and far exceeded my expectations.

The quality of the body repair work was absolutely top-tier. My car looks flawless, like it just rolled off the showroom floor. On top of the exceptional workmanship, I was blown away by how fast the turnaround time was.

A huge shoutout and heartfelt thanks to the owner, Steve Gaines, whose customer service is nothing short of impeccable. Steve was incredibly attentive, flexible with scheduling, and truly went above and beyond to ensure a smooth, stress-free experience. He kept me informed every step of the way, patiently answered all my questions, and made sure every detail was handled with care and professionalism. It’s rare to find someone who is not only highly skilled but genuinely cares about his customers — and Steve embodies both.

The pricing was also very fair and transparent, which made the whole process even better.

If you’re looking for expert auto body repair with amazing customer service, GB Service Centers is the place to go. Thank you, Steve and team, for going the extra mile and making what could have been a stressful situation into a truly positive one.

I also learned that they sell cars. I’ll be back when I’m in the market for a quality pre-owned car!

- Tran Vinh - Aug 07, 2025

Such a great business!! All the gentlemen were absolutely great and helped get the best deal! Would def come here again

- Dystiny Merkling - Aug 03, 2025

Absolutely in love with my new car! Shout out to Patrick, Steve, Darren & Tim for making it happen. You all went above & beyond to make sure I was taken care of every step of the way. Thank you for everything!

- Katrina Thomas - Aug 01, 2025

Easiest to work with in the city, would recommend

- Zeek - Jul 31, 2025

- Elliott - Jul 30, 2025

Recently, my Check engine light came on in my car. It seemed to be running fine, just a few “misses” when I accelerated. I thought, let me get a head start diagnostic on it and see what’s up. 🤔🤌(Make is a 2011 Mercedes) I took it to a very well known (chain) local automotive shop for a full scan and diagnostic. 3 hrs later I was hit with an extensive amount of repairs adding up to over 6K!! (Shocker!) OH HELL NO!! Fast forward....Then I Met Steve, owner of GB Auto and Sales on Deer Valley and 23rd ave. Not only did he diagnose my car in under 1 hr. He disclosed that most of the items on the list were of no issue. Just needed a new battery, spark plug replacement and a few other minor items. He also discovered one of my wheels were bent causing my car to pull left (which I did notice) funny, THAT simple find wasn’t even disclosed on my first report.🤯
He completed all repairs, IN 1 DAY, including wheel repair, alignment, and even threw in 2 new front tires (needed)
All for a FRACTION of the original quote! 👀😮
My car is running like brand new!
Not only is Steve a fantastic dude, his whole staff were so amazing and kind! Even gave it a nice carwash before picked it up! I know searching and finding a reputable, honest mechanic can be brutal. Hopefully you will choose Steve and staff for all of your future automotive concerns…

- SkinVolution Laser Vein Center & MedSpa - Jul 14, 2025

I called on a Saturday afternoon, because my driver side power window suddenly stopped working. They told me I could bring it in and they'd see what they could do to get it to close until I could make a permanent repair, since it's about 118 degrees today! Once I got there, they were so accommodating and made every effort to squeeze me in, because there was no way to do a temporary fix. They rushed in the part that I needed and although they warned me it would be a bit of a wait, due to the short notice, they were able to get my repair done, same day. Everyone there was very kind and friendly and hospitable! My favorite part was hanging out and petting the cute office dogs! They were transparent with their pricing, even showed me the price for the parts and I am grateful that they helped me out in a pinch! Thanks guys!

- A PM - Jul 13, 2025

Ask for Darren, an awesome guy. He doesn't bullshit and gets it done... 10 out of 10 great place.

- Chooch 602 - Jul 03, 2025

Great customer service Patrick was so sincere in finding us an affordable,reliable car even with poor credit. Definitely helped restore my faith in humanity.Tim was very straightforward and got us a loan in a short amount of time.thanks so much guys.

- jessie ortiz - Jul 02, 2025

- Dyondric Pugh - Jul 01, 2025

Awesome cuatomer service and had my AC recharged quickly.

- Caroline Yazzie - Jun 25, 2025

We had the most amazing experience working with GB automotive. Patrick, our sales person was amazing and very attentive and did everything possible to make it the most seamless process. Everyone in the office was so friendly and made sure that we were taking care of. The sales manager, Steve and the owner were fantastic and we couldn’t have done any of it without the financing gentleman Tim, who was absolutely amazing. I would recommend buying your next vehicle from GB Automotive! We will be!!

- Dawn Gregory - Jun 24, 2025

- Priscilla Jimenez - Jun 21, 2025

This place is amazing! I have purchased two vehicles from here and the service is always great! Anytime I need any service done on my car, Darrin is always so helpful and explains everything so I can understand. They really do care about their customers! I won't take my car anywhere else!

- Erica Johnson - Jun 21, 2025

Very honest and helpfull

- David Holewinski - Jun 21, 2025

Hands down the best service center I've ever been to! The team is super knowledgeable, honest, and efficient. They fixed my car issues in no time and didn't break the bank. Super friendly service, too! Highly recommend to anyone in Phoenix – you won't regret it! 5 stars isn't enough, I'd give 'em 10 if I could! 💯🚗🔧

- Ivan Velazquez - Jun 21, 2025

I have been a customer of GB Automotive for years now,.and have always received excellent service from them. Not only do they have genuine concern about finding my car's problems, but diligently work to fix them, and always charge me very reasonable rates.I would recommend GB Automotive to anyone.

- Jon Buls - Jun 19, 2025

After being referred by a good friend, I was very pleasantly surprised by the kind and curteous way I was treated by GB Automotive's entire staff. The kindness and professionalism was quite superior to anything that I have recently experienced anywhere before and I will certainly be back again and making recommendations to my large family, friends and associates to do the same.
Sincerely
Robbie Canfield,
Designated Broker for Canfield Realty LLC of Scottsdale, Arizona

- Robbie Canfield - Jun 19, 2025

Frequently Asked Questions

FAQ's from customer experiences

What types of vehicle services does GB Automotive provide?

GB Automotive offers a wide range of services including diagnostics, repairs, oil changes, tire rotations, brake repairs, air conditioning service, and bodywork.

Can I get same-day service or quick appointments at GB Automotive?

Yes, GB Automotive often accommodates same-day service requests and fits customers in quickly for maintenance and repairs when possible.

Does GB Automotive sell vehicles and offer financing options?

Yes, GB Automotive sells pre-owned vehicles and provides financing options to assist customers with their purchases.

GB Automotive | 22047 N 23rd Ave, Phoenix AZ , United States