Global Resort Options

Hospitality in Orlando FL
Star Score
Average 4.9 / 5
Reviews & Ratings 125
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Discover the ease of travel planning with Global Resort Options, a trusted partner for vacationers and business travelers alike in the vibrant city of Orlando. Renowned for their exceptional customer service, this company specializes in providing seamless resort bookings and transportation arrangements, ensuring a hassle-free experience from airport to accommodation. Whether attending high-profile events like the Global Pet Expo or HIMSS, or simply seeking a luxurious getaway, clients rave about the personalized attention and affordable options offered by their professional team. Global Resort Options stands out for making travel more accessible and enjoyable, with a commitment to excellence that turns first-time users into loyal customers.

Rodney's customer-centric approach at Global Resort Options made my stay truly enjoyable. His dedication to accommodating preferences and ensuring a positive experience sets him apart in the timeshare industry.

-Calvin Perkins - Posted Jan 24, 2024

Hazel at Global Resort Options deserves recognition for her efficiency in handling reservation details. From booking to check-in, Hazel ensured a hassle-free experience, and her attention to detail was impressive.

-Jeannette Dickson - Posted Jan 24, 2024

Renting my timeshare through Global Resort Options has been a seamless experience, thanks to Richard. His expertise and guidance made the process easy, and the quality of renters matched with my property has consistently been excellent.

-Cathy Calvert - Posted Jan 24, 2024

Renting my timeshare through Global Resort Options has been a fantastic decision. The quality of renters and the simplicity of the rental process have made this a smooth journey. Completed my fifth rental at $2800, and GRO's customer service team continues to impress with their quick and helpful responses. Trust GRO for a rewarding timeshare rental experience.

-Leroy Carroll - Posted Jan 24, 2024

Excellent service and support with working with Melinda. She was very informative and answered all our questions. DJ was also very helpful in getting all the paperwork finalized. Overall great experience.

- Carolyn King - Feb 10, 2023

Melinda is kind and attentive.

- Maya Neely - Oct 14, 2022

The GRO team was very professional and explained there services and continued with additional questions that I had a few days later. I look forward in working with them with my rentals.

- Dale Eastwood - Oct 13, 2022

- Janice Joyner - Oct 12, 2022

Everyone with whom I came in contact (Melinda, Kenneth, and Shawn) were patient and answered my many questions, clarifying any concerns I had.

- Leah Fraser - Oct 11, 2022

Professional people
Thanks to Melinda, Steve, and the rest of the team. D.R.

- Denis Roy - Oct 10, 2022

I can only say that my experience with company Global Resorts and the confident and efficient workers I came in contact with was quite informative , professional and amazing. Thank you all once again.

- gerdine smith - Oct 10, 2022

All the representatives that talk to so far have been very informative very friendly and very patient with all of my questions

- Sandra Davis - Oct 09, 2022

Was surprised and pleased beyond words to learn how your services will help me. My timeshares have been an expensive burden on me and always worried what to do with them. That is one of the greatest benefits, can stop worrying.

Thank you for contacting me and patiently explaining my options.

- Marge Harris - Oct 07, 2022

- Marge Harris - Oct 06, 2022

Professional and informative - calls when they say they will and keeps us informed on the process. Very impressed so far.

- Heather Hoyt - Oct 06, 2022

- Amelia De carvalho - Oct 04, 2022

This review is based just on the agent that explained the process to me, not on the service itself, to complete my activation process.

The explanation was great, very nice rep. Now let’s see if the service actually works out for me!

- Angela Wynn - Oct 03, 2022

Richard Zachary and team were excellent and explain the information in detail. Thank you.

- Jackie Kohlasch - Sep 26, 2022

Jake was great to speak with. Informative, friendly and polite.

- Lynn Peters - Sep 26, 2022

Everyone was professional. We went through a lot of information. I look forward to many more exchanges

- Walter Strickland Jr - Sep 26, 2022

So far things have been good. Waiting to here back on any rental offers and hope to sell my timeshare sooner than later. Everyone has been nice and informative. Here's to hoping it pays off in the end.

- Shawna Harris-Mitchell - Sep 24, 2022

So far so good. They were very professional and thorough. The explained everything and was able to answer my questions.

- Evangeline Poswal - Sep 22, 2022

- Frederick Clark - Sep 22, 2022

Felt quite comfortable throughout my hour/half-plus phone call with Global Resort Options after finally connecting with Richard Zachary (realized timezone error for phone call d/t my relocation). Had expected about 30+min time for call; did not realize I would be talking with three departments by end of call. Richard was thorough, patient and understood my wayward questions and comments. I came away understanding more than I typically would from this type of information sharing. If all that I understand comes to pass, I will be most pleased with my decision to use GRO to assist with my timeshare vacancy issue.

- mary meyerquinonez - Sep 20, 2022

This is the first time I’m doing business with this company and so far I’m very impressed. I spoke to Mark, Ken and Sean who answered all my questions and eased my fears. While there is an advisement fee, the return on your investment is more than worth it. I look forward to building a positive relationship with this company.

- Kimberly Kelly - Sep 19, 2022

To date I have not received any results however the service I have received from Global Resort Options has been excellent.

- Melville Cosman - Sep 19, 2022

The staff was very informative and helped me to understand the process.

- Marvin Mix - Sep 19, 2022

The staff were very knowledgeable, courteous, and open about the timeshare rental and sale processes. I'm holding the last star until I see results with either, at the moment, but I've only been with them for a couple of weeks, so I shouldn't necessarily expect results this quickly. ;-)

- J Jones - Sep 17, 2022

Great service, great customer service. Explain the whole process to make it easy to understand.

- Aaron Arias - Sep 16, 2022

my questions were minimum due to the way they explained everything so detailed

- Ricardo Beltran - Sep 15, 2022

- Alicia Thompson - Sep 13, 2022

Good job of explaining details about the program

- Stewart Cole - Sep 12, 2022

- Tammy Woodard - Sep 09, 2022

- Dawn Dymond - Sep 06, 2022

Working with Richard made the entire set up process smooth and simple. He was extremely knowledgeable and helpful through the setup. Looking forward to working with Global Resort Options for renting out all of my timeshares.

- Daniel Stout - Sep 05, 2022

- Kim VanMensel - Sep 01, 2022

This has been a terrific experience so far. 👍Richard who is just lovely, was my first point of contact and was an equal balance of professionalism and personality. Bill, my 2nd contact was awesome as well. Very knowledgable and patient with all my questions.

The thing that reassured me the most, was that not only were they Not pushy, they actually encouraged me to research and talk to my family and even did the presentation for my dad, later. Looking forward to working with this team and getting it rented out! Updates to come!! 🙂 Thanks GRO!! 🙏🏼

- Monika Burany - Aug 29, 2022

- Bev Jones - Aug 28, 2022

Friendly and answered all our questions clearly seemed quite knowledgeable

- justplainjeff2000 - Aug 27, 2022

Everyone so far we have spike to has been nice and very explanatory, but seeing some reviews we r wondering if this is on the up and up. Can't seem to pull up the U.S. site, and living in Canada, having to pay the exchange to do so, hoping to recover some of what we paid fairly soon not wait 6 months. So I guess time will tell if money well spent or not.

- Margaret Gorrell - Aug 24, 2022

We spoke with Daniel regarding renting our timeshare. He answered all our questions. We decided to sign up. My husband and I really don’t trust salespeople very much but went with it. I’m giving a 5 star rating for now because I liked that he showed us that they have no complaints with FDACS.gov. And their Reviews from the BBB. We are hoping to make some money to off set our maintenance fee.

- Florence Muniz - Aug 20, 2022

Melinda was very helpful in putting me at ease and answering questions regarding renting my extra timeshare(s) weeks and points. I finally feel like I can offset maintenance fee costs and be able to travel!

- Chris Pavik - Aug 15, 2022

Was able to get all our questions answered. Our wait now is to see how soon our week(s) get rented out!

- Ramiro Gonzales - Aug 14, 2022

- Tamara Kanoa - Aug 13, 2022

- ruth seleske - Aug 13, 2022

Jake, Ken and Sean were great to work with. Presentation was well done, questions were answered and explanations given as needed.
I will share GRO with fellow Time Share owner friends.

- Charleen Carty - Aug 12, 2022

Richard was was patient and understanding of my needs. I highly recommend talking with him. A+

- Michael Farnsworth - Aug 12, 2022

Melinda & Ken are very knowledgeable about this business. They have no problem reaching out to answer any questions you have. Very friendly and professional. Ty for all your help.

- Kevin Perry - Aug 10, 2022

So far it’s been a smooth transition and clear communication about what’s expected. Jacob my CSR has been very well. Definitely recommend him for further customers and their needs on renting/selling property.

- Coach Q Taylor - Aug 10, 2022

The entire team at GRO are there to make the experience a great one. They will answer all your questions twice if necessary. Jacob was very good with all the questions I had. We look forward to a long business relationship. Thank you all so much 😊

- Julie Smith - Aug 08, 2022

I spoke with Richard Zachary, he was very knowledgeable, informative and professional. He answered all of my questions, plus questions I didn’t realize I had. This was our second time speaking with GRO about renting our TimeShares; this time speaking with Richard made all of the difference in making our decision to rent out our unused timeshare dates.

- Ashley Kolbeck - Aug 08, 2022

- Ruth Walter - Aug 06, 2022

Excellent.

- Jamie and Elisa Patton - Aug 06, 2022

- Cheryl Case - Aug 06, 2022

I was very skeptical at the start of our call, but Martin walked me through all of my options. I got all of my questions answered and felt.good about proceeding with my Time Share sale.

- Marilyn Pearson - Aug 06, 2022

Jake was very personable and knowledgeable about the process and walked me through all the options available as well as showing me how GRO works as a company. His Director Ken was also personable and helpful

- Mark Peak - Aug 05, 2022

- James Brunton - Jul 30, 2022

So far so good just signed up so not many details for the business side of this things but Richard and everyone else gave great details of program and was very courteous and knowledgeable.

- Sabrina Brooks - Jul 28, 2022

So far our experience with GRO has been great. Richard and Bill did a great job explaining their program and how it benefits us. I'll update my rating if this doesn't work out, but I feel good about it here at the beginning.

- David Deitt - Jul 25, 2022

- Brenda Bowler-MacKenzie - Jul 25, 2022

Melinda Hollinsworth was so helpful. A really nice person to deal with and incredibly knowledgeable and helpful. The company in general was easy to follow and I recommend highly. We look forward to working with Melinda in the future.
Don and Pat

- Don Pearce - Jul 23, 2022

All the representatives were very professional and took the time to explain everything to me.

- Ada Malave - Jul 15, 2022

- Daniel Cochran - Jul 14, 2022

It was a pleasure dealing with Martin and listing my timeshare for rental. I hope to receive many offers soon

- Lynn Hausmann - Jul 13, 2022

- Michelle Betancourt-Powell - Jul 13, 2022

Jake did a great job explaining the program and was able to address my concerns. We look forward to working with GRO.

- JEREMY MACDOUGALL - Jul 13, 2022

Jacob answered all my questions with expertise.

- Scott Elliott - Jul 12, 2022

Martin Riewaldt was fantastic and extremely informative. It was a pleasure to talk with him.

- Clarissia Turner - Jul 12, 2022

I had the pleasure of working with Richard Zachary and Bill Marshall and they were very professional and informative. I had no idea I could rent my timeshare and they explained how easy the process was. They answered all my questions and put all my doubts at ease. They were kind and explained the process that we would go through for the next couple of months which was very useful because now we know what to expect.

- Edwin Gutierrez - Jul 12, 2022

Jake, was very helpful, humorous and professional!!

- Candie Barfield - Jul 10, 2022

- Michael Gdisis - Jul 10, 2022

I spoke to Martin on June 30th on my sale of my Timeshare. He explained and gave me options. I understood it, although, he had to repeat himself. He did well and I believe he deserved a 5 star rating.

- Rosie Flores - Jul 05, 2022

Very professional, knowledgeable and kind. Got a follow-up call from their member services today too. Everyone is kind, helpful and respectful. If communication continues, and they are able to rent/sell all my properties like intended, I'll be forever grateful. It's an incredible service if it works as described.! We'll see. I'll be dealing with Richard Zachary who is a wealth of information and I trust him to do a great job getting my properties rented for me!. Steve with Member Services was kind as well. Kindess and respect goes a long way with me. Thanks, guys!

- Tamarah Jensen (Tammy) - Jul 05, 2022

- Celeste Reynolds - Jul 01, 2022

Spoke with Jake. Not the one from State Farm . LOL. He was very knowledgeable. We decided to put out timeshare up for sale/rent. Highly recommend.

- Melissa - Jul 01, 2022

- Rosie Flores - Jun 30, 2022

Melinda was very helpful and patient as we asked multiple questions to insure that we understood

- Ward Hepting - Jun 30, 2022

Very professional, knowledgeable and kind.

- Tamarah Jensen (Tammy) - Jun 30, 2022

The entire team was great. Melinda and Ken were both very polite and pleasant. They both answered all our questions. They explained how the rental and sales programs work. Ken helped us find a rental program that worked within our budget to get the best outcome. I can’t wait to get my first rental.

- Barbara Jones - Jun 29, 2022

- Monette L. Richard - Jun 29, 2022

Jacob (Jake) was very helpful with the process. He shared a lot of very important information. He made me feel comfortable,

- Parent Bossier - Jun 25, 2022

- Sharon Lavergne - Jun 18, 2022

- Elaine Freedman - Jun 17, 2022

- Angel Rivera - Jun 16, 2022

- Leslie J Berryhill - Jun 16, 2022

- Kimber Larson - Jun 16, 2022

Jacob was very informative and helpful answering our questions and guiding us through this process.

- Iris Karton - Jun 15, 2022

I think that Jacob and Ken both did an excellent job explaining all the details of the contract to me. They were funny, personable and highly relatable.

- Kevin Knight - Jun 14, 2022

Richard Zachary was extremely helpful with preparing me for the transition of my rental property and potential sale, Bill Marshall was Awesome and helped me navigate through the process! Special Thanks to Elonderia for her Patience! Lol

- Tammy Blackmore - Jun 11, 2022

Melind was very nice. And ken emerick was very nice.

- Angela Clark - Jun 11, 2022

- Ryan Slemp - Jun 10, 2022

Very helpful and informative

- Robert Hirschbock - Jun 09, 2022

I just joined so unable to give a full review but my call with Richard was promising.

- Steven Davis - Jun 08, 2022

Great job! Everything was clear and they were very helpful.

- Maria Ortiz - Jun 08, 2022

Martin explained the process and answered our questions. He was very nice.

- Charita Prophette - Jun 06, 2022

- Marion Slimmer - Jun 01, 2022

Martin was amazing! He explained everything very well. I am looking forward to doing business with them. Until then …. Great service

- Nanette Kita - May 28, 2022

- Patsy Wegner - May 28, 2022

- BRANDON HARRIS - May 27, 2022

- Willie Smith - May 26, 2022

- Ceylane Meyers-Ruff - May 26, 2022

- Gregory Lamb - May 25, 2022

A good experience and professional organization. Answered all my questions and I did become a member.

- Shaun Swift - May 25, 2022

Information was presented in a step by step manner, certifcations of the individuals and reputation of the company (through BBB) was demonstrated.

- Christopher Hammond - May 23, 2022

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Global Resort Options | 1500 Park Center Drive, Orlando FL , United States