Frequently Asked Questions
FAQ's from customer experiences
How responsive is Imperial Properties to maintenance and repair requests?
Imperial Properties is generally prompt in addressing maintenance issues, with staff often following up to ensure problems are resolved, including after-hours emergencies.
What is the quality of the units managed by Imperial Properties?
Units are described as spacious, clean, and well-furnished with functional kitchens and bathrooms, providing a comfortable living environment.
How does Imperial Properties handle communication and tenant relations?
The staff, including property managers and accountants, are noted for being polite, professional, and easy to contact, with some managers going beyond standard duties to assist tenants.