Frequently Asked Questions
FAQ's from customer experiences
How does Jade Floors handle product selection and in-home consultations?
Jade Floors offers in-home consultations where samples are brought to your location, allowing you to see options in your actual space and lighting to help with product selection.
What can I expect from the installation process with Jade Floors?
Installers are punctual, professional, and respectful of your home, keeping the work area clean and often communicating their arrival times. They work efficiently and pay attention to detail throughout the installation.
How does Jade Floors communicate and coordinate with customers during a project?
Jade Floors maintains prompt and clear communication from estimate to completion, including scheduling, updates during installation, and follow-up to ensure satisfaction with the finished flooring.