Frequently Asked Questions
FAQ's from customer experiences
How does Hansen Lighting assist customers in choosing lighting fixtures?
Hansen Lighting staff, including specialists like Mac and Katie, provide knowledgeable, patient guidance to help customers select fixtures that fit their style and needs, often offering multiple options and design advice.
What is the typical delivery experience for orders at Hansen Lighting?
Orders are generally delivered within the promised time frame, with staff keeping customers informed about arrival dates and ensuring items are organized for easy installation.
Can Hansen Lighting help with special requests or matching existing fixtures?
Yes, Hansen Lighting staff are willing to find specific items or suitable alternatives, including matching glass replacements or coordinating lighting elements to fit customers' existing decor or preferences.