BUSINESS REVIEWS

Mac-O-Rama

4690 Longley Lane #42, Reno, NV, 89502, United States

About Mac-O-Rama

Mac-O-Rama in Reno is a beacon of hope for Apple enthusiasts seeking expert care for their devices. Renowned for their swift and efficient service, they specialize in reviving vintage Macs, upgrading systems, and providing essential security software. Whether it's a failed hard disk, a broken key, or a need for more RAM, their knowledgeable team is equipped to handle a variety of issues with professionalism and a friendly touch. Customers rave about the fair pricing and the high standard of service that makes Mac-O-Rama the go-to place for Mac repairs, upgrades, and invaluable advice, ensuring your beloved Apple products are in capable hands.

Customer reviews

Showing 1–30 of 30 published reviews.

Google

These guys were great I brought in a computer for what I was hoping would be a small repair turned out the computer is too old to really replace parts on and bought a new beautiful Apple Computer they transferred all the information over with lightning speed for a really reasonable cost and so helpful and willing to inform me of everything I needed.I would deathly recommend these guys to anybody who doesn’t want to deal with that waiting in line at apple and there’s no lines with these guys!

Google

Mac-O-Rama's staff is always friendly, knowledgeable and willing to go the extra mile when our business needs repairs or upgrades on our Apple equipment. Highly recommend their services, will be back for more!

Google

Came in to get my laptop fixed and was treated with the upmost respect and care. Great reception and constant contact through and through. Great service, would recommend to anyone that has any cumouter/phone/electronic problem.

Facebook

The folks at Mac-O-Rama are wonderful! They put my laptop back in working order, recovered ALL my data, and showed me a few new things on my computer that I hadn’t been using! I highly recommend them before you go to Geek Squad or even Apple Store!

Google

Excellent customer service. Very friendly and helpful!!

Facebook

They are always very professional, helpful and are easy to work with. Very thorough and excellent at any type of repairs or updates that are needed. Awesome team to work with.

Google

I have been a customer of Mac-O-Rama since early 2000! They have helped me with my computer over these many years. I have also purchased my Mac’s from them. They have consistently been very helpful and gave excellent customer service. I continue to be a loyal customer because of their excellent service!

Google

Facebook

Very professional company to work with on anything Mac.

Google

The Mac-O-Rama team was truly so helpful, and their customer service went above and beyond. I had an emergency just before Christmas where my dog knocked a whole cup of coffee onto my keyboard, right in the middle of one of my busiest work seasons! I was so stressed out to be without a computer-- my entire business is run from my laptop! But the team was so understanding and worked quickly to replace all the damaged parts and return it to me before they left for their Christmas break, which meant SO much to me. I can't thank them enough for their service and their excellent work. I highly recommend the Mac-O-Rama team!! They are wonderful.

Google

Facebook

Excellent! Fair price & fast service!

Google

I feel fortunate to have found Mac-O-Rama after moving to Reno a couple years ago. Mac-O-Rama has provided me with excellent support for my Mac-based architectural practice, assisting me with both hardware and software issues. I highly recommend Mac-O-Rama! Bob Krone, Robert Krone Architect P.C.

Facebook

The IMac repair was smooth. My computer is working like a dream now.. I’ll be consulting with Cal before we purchase our next computers.

BBB

Helpful, reasonable and friendly.

Facebook

Great customer service! They were able to recover the information I needed.

Facebook

Macorama saved my trusty Macbook Pro! They were friendly and prompt.

Google

Facebook

The service here is phenomenal! Our laptop works like it's brand new. The price was fair and the staff is super friendly.

Google

Very efficent and kind service at a super fair price, Highly recommended if you are a mac owner in Reno NV

Google

They repaired a broken key on the keyboard of my MacBook Pro gave me some security software and tips to better secure my data and protect it from malware. Great job.

Facebook

Very happy with the service I received and the courtesy that was extended. Need Help with your Computer problems? I would suggest you giv Mac-O-Rama try. I believe you will be pleased with their service. 😊

Facebook

Great service and kind words.

BBB

Prompt, friendly, competent technical assistance.

Facebook

Easy to deal with. Honest and straight forward.

Google

They repaired a broken key on the keyboard of my MacBook Pro gave me some security software and tips to better secure my data and protect it from malware. Great job.

Google

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

For 18 months, MOR has consistently delivered high-quality service for our vital ITAD needs. Our global business team depends on their responsive and reliable service to support our worldwide remote company. Alicia, Jason, and their team have repeatedly exceeded our expectations in meeting our crucial equipment needs with professionalism, cost-efficiency, friendliness, and environmentally conscious actions. As invaluable advisors for our Apple-based company, they work seamlessly across multiple time zones with our international team. They've set a global standard for us in terms of service. I highly recommend them.

Google

Mac O Rama has proven to be an invaluable extension of our team here in the US. Throughout our collaboration, I've had the privilege to work closely with them and can, without a doubt, claim that they are the type of vendors you want as part of your professional network. Their team has consistently displayed an exceptional level of professionalism in every interaction we've had, underlining the importance they place on delivering quality service. Along with this, they have persistently demonstrated a sense of urgency, ensuring that our needs are met on time. This has been evident in their work on designing a portal that suits our specific requirements, which has been a key element in the smooth operation of our systems. Furthermore, their role in maintaining all our hardware has been instrumental. They have been diligent in keeping everything in a safe and clean condition, ensuring that our equipment functions optimally and that the risk of any potential issues is minimized. Their team members are always kind, approachable, and ready to help with any request, no matter how big or small. It's this attitude of always being ready to assist that sets them apart. Their consistent effort to go above and beyond in assisting us is not just noticeable, but truly commendable. They are an integral part of our operations, and we look forward to continuing our relationship with them. I truly recommend Mac O Rama.

Google

Macorama has consistently been the most outstanding repair centre I have had the privilege to work with. This remarkable family-owned business operates with an unparalleled level of attention and care, which is simply impossible to find anywhere else in the world. Alicia and Jason, the pillars of this enterprise, are splendid individuals. They are always wearing warm smiles and their minds are a treasure trove of innovative ideas that they readily share to assist me and my team. No matter what the day brings, they are always available and ready to help, making our day-to-day operations smoother and more efficient. The entire team at Macorama is genuinely dedicated and they go above and beyond their call of duty regularly. Their precise attention to detail is noteworthy and sets them apart from others in the industry. Their commitment is not just to do their job, but to excel in it, a trait that is truly second to none. I will forever be grateful to have crossed paths with them. Ever since we began our collaboration, I have been able to rely on them with complete confidence. I can rest assured knowing that every task will be handled with the highest level of ethics and honesty. They have not just been service providers, but have become trusted allies who have my best interests at heart. No one deserve 5 stars more than they do!

Google

Instead of fighting the crowds at the Summit, I gave Mac-O-Rama a try. Cal greeted me with her welcoming smile and a sincere desire to help me. She saved me time, money and from the aggravation usually expected when dealing with the ill trained staff at the Apple Store. I am now Mac-O-Rama raving fan and will be a loyal customer. Oh... one more thing. A young man came out from the repair shop to help me with a adapter and made it a point NOT to sell my more features than were needed. Excellent!

Frequently asked questions

What types of Apple products and services does Mac-O-Rama support?

Mac-O-Rama provides repair, upgrade, and maintenance services for a range of Apple products including MacBooks, iMacs, and Mac Pros, as well as hardware and software support.

How does Mac-O-Rama handle urgent repair needs or emergencies?

The team at Mac-O-Rama is known for responding promptly to urgent repair requests, often completing repairs quickly to minimize downtime for customers.

Does Mac-O-Rama offer assistance with data recovery and software issues?

Yes, Mac-O-Rama assists with data recovery, virus removal, operating system upgrades, and provides personalized software tutoring to help customers navigate new features.