GoogleWonderful service! The staff was friendly, knowledgeable, and helped us find the right wheelchair. Highly recommend!
About Mobility Plus
Mobility Plus in Tucson stands out as a trusted provider of mobility solutions, earning high praise for their exceptional customer service and expertise. Customers consistently highlight the friendly and knowledgeable staff, who are dedicated to ensuring a seamless experience, whether it's for tuning up mobility aids or installing stairlifts. Their commitment to customer satisfaction is evident, with reports of diligent follow-up on orders, even after extended periods. The team's professionalism extends to punctual and thorough service, leaving spaces clean and customers well-informed. With a range of practical products and a customer-centric approach, Mobility Plus is highly recommended for those seeking reliable mobility support.
Customer reviews
Showing 1–50 of 415 published reviews.
GoogleGoogleYou met my care needs after surgery. Sharlene was GREAT to work with.
GoogleThey were awesome! I had a very last minute need for a wheel chair and was able to easily book online, reasonable price and go pick up within a few hours. Definitely recommend!
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GoogleThe entire staff is professional, easy to work with and super supportive and make the experience easy and wanting to go back for return business. Awesome job
GoogleThe staff was great very helpful and the equipment was excellent
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GoogleThe store and shop are staffed with truly carrying people and their products are top notch. I will be recommending Mobility Plus
GoogleStaff very knowledgeable and as a retired Occupational Therapist have some experience to evaluate that! They are helpful, never felt pushed to make decision. I will definitely return for my future mobility equipment needs.
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GoogleMy old lift chair was broken and I needed a new one soonest! Mobility Plus answered the phone at 8am. on Saturday and my new lift chair was installed by 10am. Thank you Mobility Plus for your great work.
GoogleVery knowledgeable and helpful. RJ is the best!
GoogleThe staff were pleasant, professional and knowledgeable. The delivery and setup were prompt and efficient.
GoogleGreat selection and RJ assisted in the process of what worked best in what situations
GoogleWe rented scooters for my parents and they were a game changer for our trip! Mobility Plus was so easy to work with and the scooters were in great shape. We will use them again and again when visiting the area.
GoogleRJ was delightful, very professional and helpful when he delivered the new Dualer Powerchair. I have found Mobility Plus to be quite accommodating, always going above and beyond. I highly recommend them.
GoogleGreat store with incredibly knowledgeable and helpful staff. We bought a mobility scooter and would eagerly recommend them.
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GoogleThe technicians who have come to my house to replace batteries in the wheelchair have been excellent. I will continue to use Mobility Plus and would recommend them to anyone who needs wheelchair repair or service.
GoogleGreat people really helpful. Highly recommend for anyone needing mobility help.
GoogleNeeded to make a purchase on March 6 because my mother is leaving the rehabilitation center tomorrow. Had a not-so-good experience with an Amazon purchase, and they work with CareCredit, so decided to give them a try. Shout-out to Krysta Lopez for a good job!
GoogleExcellent customer service, knowledgeable and helpful. Thanks 😊
GoogleExtremely Pleased with my mobility scooter.
GoogleVery helpful with information without feeling pressured.
GoogleYou all did a great job, .you sent RJ who got the mobility scooter off the sled it arrived on. I called after Andre referred me to you and am I glad he did. So I appreciate your quick help. I will definately recommend Mobility plus. Thank you again.
GoogleMobility Plus is a great place to do business with. They have a great selection along with great customer service. I really enjoyed shopping and purchasing my new scooter from them.
GoogleI had the best experience today looking for a lightweight scooter at Mobility Plus. I was quickly greeted by my salesperson. He was knowledgeable in all phases of the working of scooters and chairs. He suggested I try the foldable chair. I was hesitant to do so. I immediately thought handicapped. I have COPD. So breathing can be a problem at times. I did try the chair and thoroughly loved it. I loved it so much I bought one. If youre thinking of getting Mobility equipment, do yourself a favor and check out Mobility Plus! I would give them 10 stars if it were available!!!
GoogleI was very happy to see the vast collection of mobility aids and find a great folding motorized wheelchair. Sharlene was extremely helpful, guiding me to the best product for my personal mobility concerns. I was never rushed or pressured , and was treated with kindness.
GoogleThis company gives you great service and are very helpful in helping you get the right product for your needs.
GoogleGreat service, knowledgeable and thorough. They had a large selection of scooters. Only downside is the return policy with a 20% restock fee.
GoogleWe were very pleased to do business with Mobility Plus. The scooter we rented was perfect for traveling over gravel roads. It was easy to take apart and put it in the trunk of the car. The folks at the store were great and helpful to work with us.
GoogleIt was a pleasent experience. Both Gary and R.J. were very helpful and thorough in explaining etc. They were very professional and friendly. I felt very comfortable and like family. They left no stone unturned. I would recommend them first of all. They are the kind of people I like to do business with.they earned all fiver stars.
GoogleI am very satisfied! She took the time with me not to feel rushed and answered all my questions/made suggestions based on my needs. She told me about arrivals coming soon and will let me know when they come in. She was good!
GoogleIm very pleased with the dedication and quality of the service Ive received from the Mobility Plus employees. They are all well-trained and knowledgeable about their products and genuinely care about customer service. I recently had trouble with my old mobility scooter and ended up replacing it with a much better one for half the price of the old one that didnt live up to its price. Its wonderful to have caring, knowledgeable, and thoughtful people working hard to please a picky old lady like me. I think of them as good friends.
GoogleExcellent customer service, knowledgeable and helpful. Thanks 😊
GoogleFrom first contact with Dennis around installing two ramps, through the installation by JR and Dennis ...this was a great experience. They adapted the final product to accommodate the needs of the Home owner (we are renting the home) and did a replacement with grab bars. Excellent clean up and careful construction. I plan to use this company for a scooter purchase as well.
GoogleRJ was so helpful He moved myhusbands scooter from my apartment to my husband’s. He took the time to go ove r the scooter and talked to about being in the slow mode so he wouldn’t lose his right to have a scooter.
GoogleFast progress very friendly people
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GoogleVery professional and thorough. Explained everything. He was great
GoogleMobility Plus was awesome and my scooter was a life-saver! Used it at Bearizona on uneven and rocky walkways and it worked like a champ! Staff was very helpful and friendly! Thanks!!
GoogleMobility Plus is an excellent company to do business with. No flimflam, no changing prices, just professionalism. They helped us find the scooter that could travel on airplanes and cruise ships, and explained the battery and charging system. They clearly detailed the operation and benefits of the scooter we purchased. They do not take insurance but offer the best equipment available.
GoogleMobility Plus goes above and beyond for me. Their team is knowledgeable, patient, and genuinely focused on helping people find the right solutions. They take the time to explain options and make sure everything fit our needs. The entire experience is smooth from start to finish. I highly recommend Mobility Plus to anyone looking for reliable mobility products and exceptional customer service. They truly care about their customers.
GoogleThe people at Mobility Plus were great. Professional and knowledgeable with great customer service. I would highly recommend this company.
GoogleWonderful service and great scooter! Thanks so much!!
GoogleRj and staff at mobility + were really helpful and friendly thank you
GoogleVery easy process Scooter came apart easy and battery lasted awesome
GoogleHaving to take a trip to the Tucson Arts Museum and my mother having issues getting around; we rented a scooter from here. Best thing ever to do, easy to take apart and put together, and I didnt have to push her around. This scooter gave her the sense of freedom she hasnt had in a long time. The people worked with us and she is already planning the next day trip for our winter trip.
GoogleI have been a customer for three years and have experience wonderful customer service. After my 3rd back surgery in Sept 2022 it was necessary to have a lift installed in my home to maintain my independence. This was the best decision I ever made! The lift is very easy to use and allows me worry free assistance to get up and down my stairs. I also have used Mobility Plus for grab bar installation in both bathrooms. I am very pleased with their equipment and service!
GoogleMy husband and I went into Mobility Plus and met with RJ. We were looking for a power chair and had a problem in that our vehicle won’t support a mobility lift and I have limited lifting ability. We were looking for a solution, and RJ suggested a chair that weighs less than 50 pounds (I think it’s less than 40 with the battery removed). RJ showed us how to fold it up and open it up several times, until we were comfortable with the process. My husband had tried chairs before that didn’t require a lift, and they were uncomfortable, but the Jazzy Ultra Lite was comfortable for him and meets our needs. Plus, we saved thousands of dollars by not having to purchase a lift (or new car and lift). RJ listened carefully to our needs and came up with the perfect solution. We are happy and grateful! 5 star service!
Frequently asked questions
What types of mobility products does Mobility Plus offer?
Mobility Plus offers a range of mobility devices including power chairs, scooters, lift chairs, walkers, and accessories to support various mobility needs.
How does Mobility Plus assist customers in choosing the right mobility device?
Staff at Mobility Plus listen carefully to individual needs, provide detailed explanations, and allow customers to try different models to find the best fit and functionality.
What services are available after purchasing or renting mobility equipment?
Mobility Plus provides delivery, setup, product demonstrations, maintenance, repairs, and follow-up support to ensure customers are comfortable and satisfied with their equipment.