Frequently Asked Questions
FAQ's from customer experiences
What are the access hours for My Storage units?
My Storage offers 24/7 access to storage units, allowing customers to access their belongings at any time with unique entry codes for security.
How does My Storage ensure the security of my stored items?
The facility uses unique entry codes for each customer and has security measures such as gates and well-maintained premises, though some users have noted occasional gate malfunctions.
What kind of customer service can I expect at My Storage?
Customers report friendly, helpful, and knowledgeable staff who assist with unit selection, rental processes, and provide support to ensure a smooth experience.