FacebookNever pulled a permit after indicating one would be needed and Randy said he would take of it. Well a permit was never pulled and now it has been over 3 weeks with a half dozen calls with no response ! Cannot be trusted !
BUSINESS REVIEWS
Nichols Heating & Cooling
5690 Dixie Highway , Waterford , MI, United States
Write a reviewAbout Nichols Heating & Cooling
Nichols Heating & Cooling, based in Waterford, is renowned for its exceptional professionalism and quality service. Garnering glowing reviews for their punctuality and value, they specialize in both emergency installations and routine maintenance of heating and cooling systems. Customers rave about their seamless installations, even amidst the chill of single-digit temperatures, and their responsive, trustworthy service for over two decades. Whether it's a simple repair or a comprehensive system overhaul, Nichols' team of friendly, knowledgeable technicians ensures your home remains comfortable year-round. With a commitment to honesty and customer satisfaction, Nichols Heating & Cooling stands out as a reliable choice for all heating and cooling needs.
Customer reviews
Showing 1–17 of 17 published reviews.
Facebook
GoogleI was project manager for an A/C install at my sister-in-laws house in Waterford. Nichols not only beat my best price but did a top notch install job. John, Sam, Evan, and Randy all did a great job and just in time for this summers heat. Yes, I would use Nichols heating & cooling again!
GoogleThey were incredibly responsive, professional, friendly and reasonably priced for their service. I would highly recommend this business.
GoogleFast, prompt, and reasonably priced.
GoogleBeen dealing with Nichols for over 20 !years. Always been happy with their work and customer care.
GooglePositive: Professionalism Took care of my problem in a timely fashion. Good service. Service: Heating system repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Nichols has serviced our home for more than 20 years. This is a family-owned business that treats their customers like family. Their customer service is excellent, the techs are outstanding, and their prices are competitive. Most importantly, the owner and all the employees are honest and trustworthy. We would highly recommend this company to anyone! Services: Heating system repair, A/C system repair, Heating system installation, Heating system maintenance, A/C system maintenance, Install AC
GoogleThey were very professional and curious. Right on time as sched uled, and efficient. The repair was rather simple, and they did a great job!
GooglePositive: Professionalism, Quality, Responsiveness Serviceman was knowledgeable and personable
GooglePositive: Responsiveness Water heater faulty part replaced. Excellent service 😊
GooglePositive: Professionalism, Quality, Responsiveness Fast and professional service when our furnace went out on the coldest day of the year. We had a emergency installation and in a couple of hours we had heat! Service: Heating system installation
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great company and very professional! They did everything promised just the way they said they would! It’s been several day’s of very low single digit temperatures and the system they installed is working perfectly! So glad we hired Nichols!! Going forward will be using them for all our Heating and Cooling needs. Services: Heating system installation, Install thermostat
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Professional from the initial contact with office personnel to the field techs. Friendly, helpful and professional. Service: Repair HVAC
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great company, they have maintained our boiler for years. Always willing to work with you. Honest and upfront, family owned company. Services: Heating system repair, Heating system maintenance
GoogleService: Heating system maintenance Positive: Punctuality, Responsiveness
GoogleThey were great! Would recommend!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness From the moment I called them, I had nothing but an amazing experience with Nichols. The office staff were sweet and professional, and the technician was very knowledgeable. I would highly recommend Service: Install AC
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
GoogleSo very happy with Nichols Heating. I called at 8 am on a Saturday morning. They were at my house 2 hours later. Purchased a furnace and it was installed in a few days. Servicemen were very considerate. I am so glad I chose them!!!!!! Highly recommend!!!!
GoogleNichol's Heating did a great job for a great price!! I was very happy with the work they did. The people were very friendly and the installation of the furnace and the chimney liner went great. I would highly recommend NIchol's Heating!!
Google
GoogleI really enjoyed working with Randy when he came to my home and gave me a very detailed description of what my options were as well as a detailed estimate for a new A/C and heating system. Their price was very competitive and less than other bids. I enjoyed working with Evan and his team when they installed the new A/C unit, heating system, new air filter system and a new WiFi controlled thermostat. Evan gave me daily updates on what he had accomplished and what his plans were for the next day. My home was left very clean with all the old equipment removed. I would recommend Nichols for anyone looking for a repair, maintenance or new install of their heating/cooling system.
GoogleDavid and David did an excellent job of installing my new furnace prompt and thorough, tidy and courteous
Frequently asked questions
Does Nichols Heating & Cooling provide timely service and installation?
Nichols Heating & Cooling is noted for prompt responses and timely installations, often arriving within hours of a service call and completing installations within a few days.
How does Nichols Heating & Cooling handle maintenance and inspections?
They offer yearly inspections and tune-ups for heating and cooling systems, with technicians who are knowledgeable, punctual, and provide thorough service visits.
What is the communication like during projects with Nichols Heating & Cooling?
Technicians provide detailed estimates, daily updates during installations, and the office staff offers reminders and follow-ups, ensuring clear and consistent communication.