Precor Home Fitness

Fitness in Downers Grove IL
Star Score
Average 5.0 / 5
Reviews & Ratings 2465
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REVIEW Precor Home Fitness

Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.

We are loving our new M3 machine, and Ken was incredibly helpful when we were shopping for a new universal machine as well as throughout the delivery and setup process.

We use our machine several times a week, and each time we say to each other how much we like it - how smoothly it moves, how comfortable it is, and how many different options are available in a single machine! It's fabulous.

- Jill Alles - May 16, 2025

The service was incredible, with the salesman (Clint) being very informative and helpful. I couldn't be happier with my exercycle. It is exactly what I was looking for and hoping for. Very pleased with my experience. Top notch!

- Michael Taylor - May 07, 2025

Best customer service experience from sales to delivery team (David and Welinton) that we have experienced from anywhere over the last decade. 100% communication during entire customer experience. Product is fantastic (Spirit 385XT).

- Brian Gorsuch - May 02, 2025

Awesome store experience. James from Salem NH location helped us with the Inspire fitness equipments and their features.
Got help in moving flooring mats and accessories that were pretty heavy.
Home delivery was quick and setup was exceptional. Team were on-time, very professional and continuous worked without any breaks and completed the entire home gym setup. They took take of all of the boxes and packaging, cleaned up and left the gym as brand new.
Would recommend this stores and reach out to James if planning to setup Gym. I even bought the flooring tiles from Top Fitness.

5-stars
HIGHLY recommended!!

- Naveen Kumar R - Apr 29, 2025

It was great working with Zach. He answered any and all questions we had about the various equipment. It was super easy and we’ll be getting our stuff delivered real quick!

- Michael Stodtko - Apr 26, 2025

Excellent store to purchase equipment, bought a treadmill that didn’t work well for me and Gerald the manager was outstanding to work with in accepting a return and getting me into the product that works great ( true 8800). I highly recommend this store and the staff

George Nonas

- George Nonas - Apr 23, 2025

Excellent sales assistance. Excellent delivery. Will work with it again.

- Dave Rancourt - Apr 15, 2025

Just want to share a wonderful shopping experience at this store!! It was difficult finding the bicycle I wanted (upright, stationary). Not only did I find the perfect bike, but I had wonderful CUSTOMER SERVICE (rare these days) from Jacob!! Great communication, helpful, total knowledge of all products, personable - absolute perfection for anyone walking in that needs knowledge/assistance. This is your store - and Jacob is your guy!!

- Marilyn Hale - Apr 12, 2025

Jordan was very helpful finding the right elliptical for a ceiling of moderate height and my frame (6' 5"). Very friendly and a lot of good equipment in store.

- Marty Ross - Apr 10, 2025

We almost bought a recumbent bike online and are so glad we did not. We visited the Salem store and worked with Anthony. He was available to answer our questions and we ultimately bought an Octane Elliptical that day. We did not like any recumbent bikes on the floor as we both have knee issues and none were comfortable. The Octane was a pleasant surprise. It was delivered today and we are excited to work out. It is sturdy, quiet and not painful to use. Had we ordered any bike online, I think we would have had an expensive piece of equipment we could not use. Go to the store and try before you buy. Thank you, Anthony and James!

- Lisa Carpenter - Apr 08, 2025

Jessica was very helpful. We found all that we needed!

- Molly Joll - Mar 31, 2025

Great store to buy fitness equipment! Jennifer was very friendly and showed me several different options for my home gym. After I made the purchase she stayed in contact with me for the delivery and setup. She is a great to work with and I highly recommend this store.

- Eric Cook - Mar 30, 2025

We had a great experience at Top Fitness. I would highly recommend talking to Zach, he was very knowledgeable and gave us a great deal!

- Kip Bynum - Mar 29, 2025

We were in immediate need of an elliptical because our current machine had mechanical issues.

We checked online for a good deal and
Top Fitness Store had an elliptical that was at our price range.

Based on the customer service representative's great service
and knowledge, we made the move to purchase. We were extremely delighted the store was able to deliver same day.

Thank you, Top Fitness Team!

- Alice Alvarez - Mar 24, 2025

I did extensive research for months regarding purchasing a treadmill for my home gym and went with a local store vs online as per recommendations as this allows for delivery, set up, and service/maintenance by the vendor. I went with Top Fitness Store in Salem due to their 5.0 star reviews and I couldn't be happier with this decision! I usually hate shopping in stores due to being "stalked" and "pressured" by sales staff immediately upon walking through the doors. The staff member (James?) was awesome. We were free to wander the store at our leisure without interference but when we had questions or needed assistance in any way, he was readily available, friendly and helpful. I ended up purchasing a Spirit XT685 with an 'impulse buy' of a Teeter Inversion Table. Delivery was available (despite living over an hour away from the store). The installation team was prompt, friendly, quick (in and out in about an hour), and left my home cleaner than they found it! They also took the time to show us how the machines worked and pointed out key features. The machinery is great, and getting a lot of use. My significant other swears by the Teeter for his muscle pain. Thanks Top Fitness Store!

- Rebecca Place - Mar 22, 2025

Top Fitness in a great experience! We have enjoyed working with Brian on our visits. His knowledge and sense of humor elevate the purchasing process to the next level. We also appreciate the delivery and haul away services they provide. Trust Top Fitness with all your home gym needs!

- f18wife - Mar 20, 2025

Jordan and Larry really made sure that the piece of equipment I was looking for was tailored for me. Both of these sales reps are knowledgeable and courteous with a high regard to professionalism. I will definitely return to this establishment for all my fitness needs! Highly recommended.

- Steven Fierros - Mar 19, 2025

My wife and I were shopping for a home use treadmill when we stopped in at Top Fitness. They have a great selection of quality fitness equipment. Brian was very helpful and very knowledgeable of the products sold in the store. No pressure at all to buy right then, which allowed us to do additional research and make a final decision. Brian was great when we returned to make the purchase. He set us up for the delivery and install. Highly recommend going to see Brian if you're looking to set up or upgrade your home gym.

- Mike C - Mar 18, 2025

Had a great experience. Came in to buy a couple of small items. Asked a couple of questions of employee Jelani Wiggins, who did such a great job explaining, that we became excited and bought a complete workout system. He really knew his stuff. And what's surprising, tried to sell us only what we needed, rather than the most expensive. Thank you!

- Dave Leatherby, Jr. - Mar 17, 2025

My experience buying a cross-trainer / elliptical at this store was very good. Jelani who helped me select the right equipment was super knowledgeable, kind and professional. He supported me very well throughout the process especially when considering that the first machine they delivered had a defect. He came out the next day to check it and then ultimately replace it which was done within a few days. His support pre- and post-purchase is exceptional. I would buy again at this store any time.

- Iris W - Mar 15, 2025

Great service.

- Mike Rianda - Mar 12, 2025

Brian was very helpful. Knowledgeable. And over all a great experience.

- Mark Renzi - Mar 09, 2025

I have been purchasing my Equipment from Top fitness Salem for years. These people are fantastic, professional, and extremely helpful when deciding the right piece of equipment to get. Their installation department and technicians are exceptional as well. Highly recommend these guys.

- Jeff M - Mar 08, 2025

The people that work here are the best! Super helpful and honest. Really listened to my needs and made great recommendations based on what we wanted to do with our gym.

- Alexandra Gorlick - Feb 28, 2025

Went in knowing I needed a treadmill. Jessica was easy to work with, knew the price point I wanted to be and sold me a unit within that price. Did not try selling anything that was not necessary and did not try to sell something that I would not benefit from. Top notch!!

- Mike Sluiter - Feb 25, 2025

Great selection, value, best of all is the service. Brian is fantastic and does commercial in addition to residential.

- Nick - Feb 16, 2025

Jessica was very informative and literally showed this by demonstrating for me how certain equipment actually worked

- William Eiland - Feb 15, 2025

Zack is a very nice and professional staff to help me get the equipment I need.

- Zhirun “Ronnie” Chen - Feb 05, 2025

I had a really positive experience at Top Fitness in Richmond, TX. Zach and the entire team went above and beyond to assist me, from helping pick out the right treadmill to providing excellent delivery and setup service. Zach was responsive from my first phone call and very knowledgeable. It's always nice when you can find a business that genuinely cares about its customers. If you have any fitness goals or equipment in mind, Top Fitness is the only choice!

- Patrick OBrien - Feb 05, 2025

My old treadmill broke so the next day I visited this store and James hooked me up with replacement. 1 week later the new one was set up and the old one was taken away. Seemless and an enjoyable experience. Highly recommended personnel and service.

- Bill Mckone - Feb 04, 2025

Zach was extremely helpful and knowledgeable about helping us pick out the correct treadmill for our needs.

- Taffy O'Brien - Jan 28, 2025

- Marcus Warren - Jan 28, 2025

Reese provided great customer service and answered all our questions.

- David Edward Bentzel - Jan 28, 2025

Brian and Team are always so great to work with! They’ve helped us put together an amazing home gym. Couldn’t ask for a better experience.

- Jennifer Enejor - Jan 27, 2025

Helpful and affordable ! Great customer service!

- Gabriel Carbajal - Jan 26, 2025

Very friendly. No pressure. Very knowledgeable sales staff. Very high competence. I love doing business with experts in the business like them. They have your back.

- John H - Jan 23, 2025

Zach provided me with great customer service, he was very detailed when explaining about the traidmill. Thank you Zach

- Margaret Okudo - Jan 23, 2025

My experience has been very good so far. I purchased a spirit treadmill in December, and had it delivered January 4th. The manager and staff were wonderful and very knowledgeable. This store price matched, and the delivery and setup were unbelievable. I highly recommend this store for all fitness needs.

- mike blystone - Jan 17, 2025

Excellent service and had exactly what I was looking for.

- Kristen Freed - Jan 15, 2025

Zach went the extra mile and was so helpful and patient, and not pushy at all. I loved the store as well!

- Sheila Bertelsen - Jan 08, 2025

Zach was my sales guy he made my shopping experience a great one. He went above and beyond in helping me select the right equipment. I am super happy with the treatment and equipment purchased. Thanks Zach I look forward to returning for a few more things.

- Juan Torres - Jan 07, 2025

I was online looking at the Power Tech multi Jim And was going to order it… To my surprise, I saw Brian‘s video on YouTube where he gave a very sincere demonstration of the product

On January 6, I went in at 10 AM Monday morning… He gave me a complete review of the product was very professional and thorough. I picked out everything I wanted and he is delivering it to my home and setting it up. It was a pleasure doing business. I highly recommend if you live in the DFW area that you simply drive over to his store in Southlake once you are there and you feel in touch the product it makes a world a difference.

My granddaughter is on break so she hung out with me today

- Roger Preble - Jan 06, 2025

Zac was very helpful and informative! My shipment got delivered on time and set up was fast. Use the equipment love the equipment and TOP fitness.

- Michele Kison - Jan 06, 2025

Helped to find appropriate equipment, no pressure.

- Darin Emch - Jan 05, 2025

Clint was great to work with in getting me set up with a Cascade exercise bike—an excellent product! Also, Mikey did an awesome job of loading the bike into my truck at the warehouse.

- Steve Marshall - Jan 04, 2025

- Jeffrey Schwartz - Jan 02, 2025

Nice store for high-end fitness equipment. Chris was very helpful when my wife and I stopped in to look at treadmills.

- John Bassett - Dec 29, 2024

Excellent selection of gear. They let me try everything and were helpful, not pushy.

- Richard Russell - Dec 24, 2024

Brian was fantastic!! I would highly recommend Top Fitness for all of your workout equipment needs.

- Julie Perkins - Dec 02, 2024

Jonathan in Vernon Hills was extremely helpful. I highly recommend him, and Top Fitness.

- Sandy Pastroff - Dec 01, 2024

Great experience. Zach in particular was extremely helpful and patient while we figured out the best approach for our home gym. Great value overall and zero pressure sales. Would highly recommend Top Fitness for anyone looking for home equipment.

- Carlos G - Nov 27, 2024

Brian was very helpful answering all of my questions and guiding me on how to start building out my home gym. Was also very honest with regard to questions about specific products so that I didn't buy something that would not necessarily work for me. Will be back to buy additional equipment.

- Denise Gouge - Nov 23, 2024

Zach was very knowledgeable and listened to our wants and needs. Al in all a great experience

- Danny - Nov 21, 2024

Great p[lace to buy fitness equipment.
Brian is wonderful and caring.

- Gordon Lee - Nov 17, 2024

clint was awesome super quick and easy to get what i need no pressure thank you

- Angie Chapman - Nov 15, 2024

Great store with tons of equipment. Whatever you’re looking for they probably have it. Brian, was super helpful!

- KEVIN R - Nov 14, 2024

Clint was very helpful. Showed us what would work, turned around a rendering very quickly so we could confirm it would fit in the space we have for it. Thank you!

- Adam Edwards - Nov 11, 2024

Zach was incredibly helpful and worked with me to fit my budget. He kept in communication and their installation team was fantastic. Very helpful and took the time to demo the functional trainer when it was setup. Would absolutely recommend!

- Pete Sustaita - Nov 11, 2024

Zach helped us in purchasing our first smith machine. Zach was knowledgeable and patient in explaining how the product functions. I highly recommend purchasing from Zach at top fitness in Richmond.

- Robert Obrien - Nov 10, 2024

- Bill Oram - Nov 09, 2024

Pleasant personality

- Jose DeLeon - Oct 31, 2024

This is an amazing store! Reece was so helpful, skilled, kind and incredibly patient. He is so nice. I have been to many fitness stores thru the years but this store was by far my favorite. Kudos to whoever hired Reece he is the best !! He made our experience so great.
My family and I highly recommend this store.

- Lori Janey - Oct 23, 2024

- Kevin Zibolis - Oct 17, 2024

Brian was so helpful! I am glad I found this store! Will be a customer for a long time!

- Nathan Lorick - Oct 16, 2024

The entire Top Fitness team was professional in every sense of the word.
The in-store associate was exceptionally knowledgeable about equipment features and benefits, listening well to what my needs were! This gave me the confidence that I had surely made an excellent buying decision!
The install team continued with a level of extreme care throughout the entire delivery process. This team took their time to be certain that my new equipment was absolutely functioning
properly before leaving my home. Again, their level of professionalism was recognized and appreciated!
All should be highly commended for their excellence in both service and courtesy! Would absolutely return to this company for future fitness needs!

- Susan Florence - Oct 13, 2024

Excellent Service !!

- Ed Olander - Oct 13, 2024

Friendly and helpful. So many great brands. No pressure.

- Kate Barker - Oct 06, 2024

Utah home fitness is the place for home exercise equipment. The staff and particularly, Clint, know what the are doing and are very knowledgable. I highly recommend.

- Jim and Maureen Richardson - Sep 28, 2024

James was great! Absolutely zero pressure, but plenty of expertise. I love my new treadmill!

- Jessica M - Sep 28, 2024

Brian is very knowledgeable and let's you look without pressure to purchase. Made a purchase very happy.

- Amy King - Sep 26, 2024

- Tim Dooley - Sep 22, 2024

Wonderful experience

- Nuzha Amjad - Sep 22, 2024

- Cliff Houde - Sep 17, 2024

Super friendly, great service, wide variety of equipment - new and used, and very knowledgeable about all sorts of fitness equipment. Easy to deal with and no issues, great place to go for Precor equipment.

- cobiko “cobiko” cole - Sep 17, 2024

Clean, quiet, not in your face. Utah Home fitness was great, and Clint who helped me. Bought a new recumbent Bike & he helped get me a GREAT deal. And the purchase was effort free. Couldn’t have been better. Thank youn

- Josh Viper - Sep 17, 2024

Working with Dave has been great. The process has been smooth and seamless. Courteous and professional, and equally important is that they have some good deals on fitness equipment. Thank you Top Fitness!

- The Maine Criminal Defense Group - Sep 16, 2024

I have very unique needs when looking for equipment. James was patient and knowledgeable and I found the perfect product!

- Alison Scher - Sep 16, 2024

I visited 3 other stores and this by far was the best as far as knowledge, product choices and price.

- Dawn La - Sep 14, 2024

- Steve Funk - Sep 06, 2024

- Doug Olson - Aug 29, 2024

Zach Walk, the store manager in Richmond, graciously welcomed my daughter and me as we opened the door. He demonstrated the elliptical machine that I purchased along with the pad that he suggested since I have hardwood floors. I can't wait for delivery! Yippppeeeeeee.... Thank you, Zach.

- Marsha Murray - Aug 21, 2024

If you're in the market for any home fitness equipment, you owe it to yourself to contact Jonathan at Top Fitness (Vernon Hills)! I had the absolute best experience working with Jonathan and ultimately purchased a new Precor elliptical. Jonathan was incredibly patient and courteous - I asked sooooo many questions about the machine features, costs, warranties, support, etc. He answered all of them quickly and thoroughly without pressuring me into any decisions - just providing me with information I needed to make the best decision for me. I was initially planning to fix my existing elliptical, but with zero pressure from Jonathan, I very excitedly chose to buy a very good new one! Couldn't be more happy and appreciative of Jonathan's help.

- Troy Rudloff - Aug 15, 2024

Excellent service. Knowledgable staff.

- DAVID ZACKRISON - Aug 11, 2024

Johnathan and the team were friendly and professional. I highly recommend Top Fitness in Vernon Hills for all your home and commercial fitness needs

- Patrick Ronan - Aug 07, 2024

Clint was fantastic. We purchased a true fitness treadmill, a dumbbell set, a dumbbell rack and a solid weight bench.

We are more than pleased and Clint helped advise us on high-quality options. Would definitely use Utah fitness again or refer to family and friends.

- John G - Aug 06, 2024

Had to share my experience because today it seems rare to have such good service after the point of sale. Almost 2 years after I bought my freemotion cable cross machine, I had a problem with a poor install leading to an interior part failure. Something I would’ve repaired on my own, but there was another issue with the back screws being secured so hard that they had to be drilled out. Store manager Dave immediately responded to my concern, providing feedback to the installers and is helping me with replacement parts. No questions no resistance. Simply wanted to share that well after initial sale, I’m getting proper follow-up to make me whole and keep using that amazing machine. Thanks Dave.

- DARREN RACHT - Aug 05, 2024

Great place to shop for home gym equipment. Let's you try different options to select what fits you best. Sales rep was very knowledgeable and helpful. Will be back to purchase additional equipment.

- C Doyal - Jul 29, 2024

We have been to the store twice and each time gerad expertise in exercise and equipment is actually amazing.
He doesn’t push anything on you , listen to what you want and who will be using the equipment and from there he gives recommendations.
Again he is not pushy and will explain and show you how to use the equipment and while one is better than the other ,
My wife made a purchase and later that night I went online and the manufacturer was selling the same item a tad cheaper, sent him a email asking for a mat due to the difference
and without hesitation, he apologized, he said the company did not update him about the flash sale and actually gave us a refund of the difference.

The store is bigger than it looks and they also have refurbished equipment we were looking at an elliptical he said that they give a full warranty I want to say 5 years but do not quote me know that .

I would actually buy equipment again from him without hesitation

- Steve Monchunski - Jul 29, 2024

I had difficulty finding a quality treadmill without having to subscribe to iFit for $39.00 per month. Clint knew exactly how to help me, and was great! Got a quality machine with nearly 3X the warranty of the big box brands. Great place and staff!

- Steven R. Bennion - Jul 13, 2024

- Brad Martin - Jul 11, 2024

Zach was incredible en his attention and with helping us look for the best equipment possible 100% recommend

- gabriela chavez - Jul 02, 2024

Jacob was helpful, knowledgeable, courteous, accommodationing & very easy to deal with.

- Leisa Woolsey - Jun 25, 2024

PJ did an outstanding job demonstrating the equipment and giving us the right information. He was very professional and understood the products very very well. Every employee should be like him.

- Richard Hetzel - Jun 24, 2024

I can't say enough good things about this location. The staff - Zach in particular - are top notch. He was patient as my wife and I asked a billion questions. He also made recommendations that would benefit us (and not the store) in the end. Delivery and set up were great, as well.

- Arthur White - Jun 13, 2024

As per first talking to both Patrick Smoley and Crissy Hutchinson everything went professional and smoothly. One item they forgot to mention is they don't take cash. But all in all an enjoyable experience.

- Randy Hocker - Jun 12, 2024

Great experience working with Zach. He patiently worked with me on choosing the best treadmill for my home workouts. Highly recommend The Top Fitness Store - Richmond.

- Karen Babin - Jun 08, 2024

I went to Top Fitness wanting to purchase some equipment to help me get fit. I walked in and found the store clean, inviting and stocked with everything I could possibly need for a home gym.
I was promptly greeted by Stefan who walked me around the store as we talked about my basic fitness goals and looked at everything from bands to functional training machines. Stephan was incredibly helpful as I had many questions and he was able to guide me toward purchases that made the most sense based on my budget, fitness goals and lifestyle. Stefan told me about their financing and showed me how to get money back by getting a medical persciption from my doctor. I never would have guessed that was a thing. I made my purchase. The delivery was quick and the install went seamlessly. The guys who delivered and set everything up were nice and very efficient. What’s more, Stefan followed up with me after delivery to ensure that everything went well.
I fully recommend Top Fitness. From start to finish it was a fantastic experience and I am very pleased with the purchase as well the staff/service. I will be going back as my fitness needs evolve. Thanks to everyone, especially Stafan!

- Lisa Cardenas - Jun 07, 2024

We walked in and were greeted immediately. After asking how he could help us, I explained what happened to my old treadmill and what I was looking for. He then showed us 3 treadmills that he would recommend. No pressure and no upsell. He was friendly and knowledgeable and we found the perfect treadmill for us. He seemed proud of his store and the machines they sell and he really seemed to like his job. That enthusiasm instilled confidence in our purchase.

- Marcy Veit - Jun 01, 2024

We were looking for a recumbent bike in Cupertino the Top Fitness Store. The store manager Reece was helpful in additional bike features, specifications, and competitive prices. He also provided delivery and installation service information. We ended up purchasing a recumbent bike. Five starts service. Thanks.

- Paul Chia - May 31, 2024

Had a great experience with Utah Home Fitness. Anthony was super helpful and made our purchasing process super easy. We felt no sales pressure and appreciate that. Delivery was great and the guys were knowledgeable about the equipment and setup was smooth. Definitely recommend getting in touch with Anthony if you’re in need of fitness equipment. A++

- daniel farmer - May 23, 2024

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Precor Home Fitness | 1205 Butterfield Rd, Downers Grove IL 60515, United States