Puroclean of Bartlett

Name: Puroclean of Bartlett
Address: 160 Bartlett Plaza, Bartlett, IL, 60103, United States
Telephone: 6308230424
Rating: 5

Restoration in Bartlett IL
Star Score
Average 5 / 5
Reviews & Ratings 24
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PuroClean of Bartlett stands out as a trusted ally in property damage restoration, earning high praise for their professionalism, punctuality, and quality service. With a team that's responsive and values clear communication, they've garnered recommendations for their ability to handle stressful situations with courtesy and efficiency. Whether it's tackling water damage, mold remediation, or flood restoration, their commitment to making homes safe and clean shines through. Clients appreciate their honest approach and the personalized attention they receive, making PuroClean of Bartlett a top recommendation for anyone facing property restoration challenges in the Bartlett area.

I couldn't have imagined a better experience using this company. Dustin, Julian, and Mike thoroughly explained the issues, and came back the same day to fix them. They were extremely personable and consummate professionals. They were a bright shining light in what would have otherwise been a dark day.

-Troy Wilson - Posted Dec 30, 2023

We had a major flood in our basement and were very worried about the situation. Michael and team came out right away and I immediately felt at ease after speaking with them. They started the mitigation right away and I was able to save things I thought wouldn't be able to. I would recommend PuroClean of Bartlett to anyone because they showed up the same day, had thorough step by step explanations of the process, and had daily checks of the drying process. Thank you for the great relief during this difficult time.

- Nick M - Nov 28, 2023

Dustin and his team were Very professional! Excellent customer service. Most importantly, very patient with explaining to me what needed to be done and their process. Also they maintained open communication and provided updates throughout the entire process. The work exceeded my expectation. Highly recommend!

- Amanda - Oct 30, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness
Nick & his crew Have provided fantastic and quick customer service!! Very professional.
Services: Mold cleaning, Mold mitigation, Water damage-related cleanup & repair, Plumbing, Water damage-related mold removal, Mold damage restoration, Remodeling, Mold inspection, Flooring

- Mark Smith - Dec 07, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
After a not so great experience with another restoration company (Rytech), I was relieved to be in the professional hands of Nick and Jordan. They arrived on time, explained exactly what they were going to do, and then quickly got to work on restoring my home after a faulty water supply line wrecked havoc to my entire main living floor, basement and garage. They were trustworthy, detailed, and customer focused. They cleaned up and hauled away all the of the damaged materials that were removed, and left my home in good condition for what is expected after water damage. I would not hesitate to recommend PuroClean of Bartlett, they did a fantastic job!
Services: Water damage-related cleanup & repair, Water removal

- Diana Oshana - Oct 05, 2022

Positive: Responsiveness

The Puroclean Team was responsive (even on the weekends) and our technician (Jordan) demonstrated a strong level of expertise and a desire to thoroughly complete work.
Service: Mold mitigation

- Laura Dihel - Sep 08, 2022

Positive: Professionalism, Responsiveness
This company is professional and reliable. Jordan communicated the steps Puroclean would be taking to get rid of all mold in our home from start to finish. He took the needed time to answer all of our questions. They were prompt with response time from our first call to the last day of service. The estimate was detailed and meticulous. I would highly recommend contacting Jordan and his team.
Services: Water damage-related mold removal, Mold remediation

- Cynthia Mcgee - Sep 01, 2022

Positive: Professionalism, Punctuality, Responsiveness

Very honest people! Came to do a job that they quoted us a few weeks prior. Came in and looked at our attic and said it was just cleaned. Turns out that the previous owner hired someone to clean it prior to closing. Could’ve taken my money, but they didn’t. Good people. Thanks Nick and Mike!
Service: Mold cleaning

- Michael Castaneda - Aug 04, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness
They came within 4 hours to start cleaning up from a leak on the second floor. They were very thorough in examining different parts of the house to make sure they found all of the wet places. They diagnosed exactly where the problems were. After removing the ruined
drywall, they set up fans and dehumidifiers in three different locations to make sure everything dried out well. They did a great job cleaning up afterwards too. I hope you never need their services, but if you do just give them a call.
Service: Water damage-related cleanup & repair

- Chris Stoughton - Jul 06, 2022

Service: Mold remediation
Positive: Professionalism, Punctuality, Quality, Responsiveness

- Khris Allen - Jun 29, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I would definitely recommend this business for any of your home or business repair needs. They were professional, flexible and helpful with all our needs from the onset of the on-site observation. Thank you for making our home safe again.
Services: Mold inspection, Mold damage restoration, Water damage-related mold removal, Flood restoration, Water damage-related cleanup & repair, Flood cleanup

- MARIA KRIZEK - Jun 11, 2022

Service: Mold inspection
Positive: Professionalism, Punctuality, Quality, Responsiveness

- Mark Estrada - May 26, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness
THE BEST! If you have an issue there is ONLY ONE PLACE TO CALL. PERIOD. We had a big issue on a Friday night, talked to Nick right away, they had someone out right away and they worked incredibly hard and managed it daily until fully resolved. They provided regular communications and check-ins. They were on-time (or early!) every single time. The best part is this wasn't some big company where we were a number...we were people and were treated wonderfully - which in a stressful situation like this makes all the difference in the world. If I could give them and 11 out of 10 I would.
Service: Water damage-related cleanup & repair

- Aaron Lobliner - May 25, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I’m a contractor and I liked their professionalism and honesty about my damage
Trust us everything in this business… I know I’ve done it for 40 years they did a great job
Service: Flood restoration

- Ken DAlexander - Apr 07, 2022

Positive: Professionalism, Punctuality, Quality, Value

- Patricia Resendiz - Mar 29, 2022

Services: Flood cleanup, Water removal, Water damage-related cleanup & repair, Flood restoration
Positive: Professionalism, Punctuality, Quality, Responsiveness

- William Morris - Mar 29, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness

The team was very professional and courteous. I appreciated their flexibility and transparency when coming up with solutions to our flooded basement. Always on time and very efficient.
Service: Water damage cleanup

- Josh Crea - Oct 27, 2021

Service: Mould removal
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Daniel Berg - Sep 25, 2021

We had a deep frozen quit on us full of steak and chicken and was out of our hands as far as cleaning and disposal. The PureClean team worked with me with scheduling and execution, came to clean it up and get rid of the freezer and kept in communication even when I was out of town. No longer have to worry about it and am grateful they moved so quickly! Highly recommend!

- Cam Lilly - Jul 09, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness

PuroClean was very quick to respond and saved our house from mold. All the gentlemen were polite and informative. I was very thankful that they gave us such wonderful service!

- Benstein Phyllis - Jun 10, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Michael and team definitely did an awesome job of turning around a stressful situation. They arrived in a very timely manner at a normally inconvenient work time, and performed great work. They worked quickly, efficiently, and did great work. They were very kind and courteous, and also cleaned up well. I would definitely recommend them!

- a swik16 - May 28, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Dillon Sacco - Apr 29, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

These guys were prompt and provided a professional service. They informed every step of the way and keep my me informed as the work was done in my house. I highly recommend them.

- Brenda Alicea - Apr 28, 2021

- Brenda Alicea - Apr 27, 2021

Frequently Asked Questions

FAQ's from customer experiences

How quickly does PuroClean of Bartlett respond to water damage emergencies?

PuroClean of Bartlett typically responds the same day to water damage emergencies, often arriving within hours to begin mitigation and cleanup.

What kind of communication can I expect during the restoration process?

The team provides thorough explanations of the issues and steps involved, maintains open communication, and offers regular updates throughout the entire restoration process.

What types of services does PuroClean of Bartlett offer?

Services include water damage cleanup and repair, mold inspection and remediation, flood restoration, water removal, mold cleaning, and related home and business restoration tasks.

Puroclean of Bartlett | 160 Bartlett Plaza, Bartlett IL 60103, United States