After consulting with several companies, I chose PuroClean. They explained everything in detail ahead of time, were thorough and professional in all the work they did, and provided great follow-up service. They were reasonably priced and fully transparent from the start. No hidden costs. I would highly recommend them.
BUSINESS REVIEWS
Puroclean Restoration Specialist
886 Stratford Rd, Delaware, OH, 43015, United States
Write a reviewAbout Puroclean Restoration Specialist
Puroclean Restoration Specialist, nestled in the heart of Delaware, is a trusted ally in property restoration. Renowned for their professionalism and punctuality, they offer top-notch services in fire and water damage restoration, mold removal, and biohazard cleanup. Clients rave about the compassionate and thorough work of Monica, Christina, Tori, and the entire crew, who not only restore homes to their pre-disaster glory but also provide comfort during stressful times. With a commitment to quality and value, Puroclean has earned a reputation for being courteous, knowledgeable, and consistently delivering excellent results. Whether it's a detailed mold inspection or emergency water damage cleanup, Puroclean is the go-to team for restoring peace of mind and safety to your home.
Customer reviews
Showing 1–26 of 26 published reviews.
Monica and crew with puroclean were wonderful. They worked diligently to find the source of odor in my room and resolve the issue. I had contacted another company and they just said they didn’t know the source of the odor and left and then another company never even responded to my request for help. When I called puroclean they came to my house promptly. Everyone was professional, friendly and knowledgeable and were determined to rid the odor in my room. I would highly recommend them to anyone needing their services.
Extremely professional and thorough! Very friendly staff as well. A real pleasure to work with!
PuroClean responded to the water damage in our basement. Monica led the team and we couldn't be happier having her take care of our basement. She took very good care of us and I loved the fact that Monica explained what they were doing and why. It made sense. Thank you PuroCkean!!
Very good work...was thoroughly prepared and understanding.
Very professional and efficient.
Excellent company providing excellent service and very professional and responsible staff. I highly recommend them. They are honest, hard-working people.
Had the best experience with PuroClean service definitely recommended...best in class service and greatly appreciative of Ms. Monica she is the best she was so helpful thru out the whole process she is great thank you
We had a great experience with Juan and Arik from PuroClean. Juan responded quickly to our request for service and was kind and professional to work with regarding the quote and payment processes. Arik and his partner did a careful and thorough job of removing the mold in our wall. We felt the company charged a fair price - and we were thankful to have gotten money BACK when the work ended up being LESS than was quoted!! So there were no surprise upcharges, which says a lot for the integrity of this company. We are happy to recommend them to others!
PuroClean gave us peace of mind! I was really worried when I found mold in our attic and bedroom closet. I had no idea how to get it taken care of as I had never dealt with mold. Turned out it was from a leaky roof. PuroClean was recommended to us and I have to say the whole process was actually very easy. They had a team come out for inspection and then a removal team who took all the drywall and moldy wet stuff away with them. They then sprayed and cleaned the parts of wood affected and ran a HEPA filter while it all dried overnight. I enjoyed seeing the process and feel comfortable knowing my room will be mold free. The employees (For both the inspection and removal/cleaning) were all friendly, courteous and explained exactly what would be happening. 5 stars from me!! Thanks PuroClean.
Juan arrived with all the equipment and started cleanup process right away. He knows what he is doing. He is honest, hardworking, and very professional. Monica and other crews of the company are equally awesome and courteous. Highly recommended!
Great service highly recommended efficient job 🥰🙏thank you for all your hard work
Positive: Responsiveness, Value These guys are great! I would highly recommend! Services: Mold inspection, Mold mitigation
Fantastic customer service! Top-notch work. We would definitely recommend PuroClean.
Fantastic customer service! Top-notch work. We would definitely recommend PuroClean.
Jacob Bosh is very courteous, knowledgeable, very helpful. I appreciate his help. Jeff and his crew are down to earth people . I am thankful for their services. Syed Mohiuddin Services: Water damage cleanup, Mold inspection, Mold removal, Roofing
It was done right, they showed up on time, explained what they will be doing and send the detailed report with findings. Very happy with the service. Service: Water damage cleanup
Positive: Professionalism, Punctuality, Responsiveness PuroClean has been great to work with. They have always been professional, courteous, punctual and honest. I strongly recommend them for any Fire/Water Restoration, Mold Removal or Biohazard Cleanup.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Monica,Christina,Tori and Juan were very cordial . They did an excellent job in cleaning and restoring Thank You
Positive: Professionalism
Monica, Christina and the crew were amazing. They asked lots of questions, were compassionate and did a wonderful job cleaning up or home. They made a bad situation a little better. Thank you for taking care of us.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value From the moment we met with Jim and Monica, I felt completely at ease about having PuroClean take on our job. Not only were they kind and professional, they were very sympathetic to our circumstances and more than willing to accommodate any need we had. The work was completed by the highly respectful, thorough and professional team of Christina and Tori. Even though we were in the middle of a horrible situation, the team was very kind and understanding and put us at complete ease, all while doing a grade A job of restoring our home back to pre-fire condition. We had such a wonderful experience with everyone at PuroClean and consider them family. I would rate them higher if I could.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Always happy to do work with Puroclean!
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
When a disaster struck they were there super helpful I have to say Monica, Justin and the crew. They were the best, very informative, explain things to me and made me feel at ease. They knew what they were doing, and got the job done quickly and efficiently. They will be my first call the next time if a disaster strikes.
Responded and worked quickly. Gave updates throughout the process. Excellent service!
Outstanding service and quality of work!
Very reliable and professional. Staff is very friendly and caring. Did a great job drying my water damage out. Highly recommend them
Frequently asked questions
How does PuroClean handle communication during the restoration process?
PuroClean provides clear explanations of the work to be done and gives updates throughout the process to keep customers informed.
What types of restoration services does PuroClean offer?
PuroClean offers services including water damage cleanup, mold inspection and removal, fire restoration, odor removal, and biohazard cleanup.
How does PuroClean ensure professionalism and reliability?
Customers report that PuroClean staff are punctual, courteous, knowledgeable, and thorough, with a focus on transparency and no hidden costs.