Rent-A-Center

Name: Rent-A-Center
Address: 7426 Douglas Boulevard, Douglasville, GA, USA, Douglasville, GA, 30135, United States
Telephone: 7704894747
Rating: 5

Retail in Douglasville GA
Star Score
Average 5 / 5
Reviews & Ratings 86
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Nestled in the heart of Douglasville, Rent-A-Center stands out as a premier destination for those looking to furnish their homes with quality and style. Customers rave about the seamless experience, highlighting the helpfulness of staff members like Anthony, who ensure a smooth process from selection to setup. Whether it's a cozy sectional or a complete bedroom set, Rent-A-Center offers a variety of merchandise that satisfies diverse tastes and needs. The friendly atmosphere and exceptional customer service make it more than just a store—it's a place where patrons feel like friends. With glowing recommendations for their professional service and great quality products, Rent-A-Center is the go-to spot for anyone looking to enhance their living space.

This location is absolutely incredible when it comes to customer service and professionalism. I purchased a brand new Dell desktop and Derreck has been extremely awesome and helpful throughout the rent-to-own process. I recommend this location to anyone needing to furnish a home or in need of electronics. I will be purchasing from here again soon.

-Deanndrelle Jones - Posted Nov 16, 2023

Very helpful, very welcoming

-adrianna stone - Posted Nov 14, 2023

I LOVE the Douglasville, GA Store Location!!!!! Derrick and Rachel are the absolute best at customer service and satisfaction!!!! They've definitely changed my entire point of view of the rent a center franchise!!! I LOVE my new bedroom set, fireplace TV Stand, and the delivery/assembly process was quick and easy going!!! Thanks Rachel for showing me this bedroom set! It's more than what I even imagined it would be! And Thank U Derrick for the wonderful delivery and you alls customer service!!! I will never go to any other rent a center store!!!

-Alesha Britt-McKinney - Posted Nov 10, 2023

Hello RAC Team! Forgive me in advance for rambling but this is worth it. I am a long time customer of the location in Douglasville. Over the years, I have had such an amazing experience. The customer service has always been absolutely exceptional from start to finish.

Everybody experiences hardships and unforeseen circumstances. I recently went through a storm of having my rented property sold by the owner from under myself and children within a months notice, to losing my vehicle to transmission failure, to starting a new job, and maintaining my studies at GSU. At the time, I was experiencing serious financial setbacks. RAC made a way through it all!!

The general manager, Derek, has been most professional. He is understanding, down to earth, patient, and a listening man. If I ever encountered a few bumps on the road, he is surely there to get you "squared away" and back on track. He is highly dependable and always does his best to finds ways to make it work for his customers. He is most fair and within reason. I have never experienced such attentiveness and compassion for customers needs. It is out of the world amazing.

THANK YOU Derek, Rachel, Josh and all RAC team members for going above and beyond to make me feel welcomed and a valued customer. Overall, I cannot express enough of Derek's dedication to providing the best customer services. It is truly commendable. I sincerely appreciate it all. You deserve showers of praises, bonuses and raises because no one does business like you. I highly recommend this place to anyone looking for and unforgettable experience. I am most grateful to you.

All the best

-Christina Ogunmusesan - Posted Nov 02, 2023

After searching for an adjustable bed for several days, someone recommended Rent-A-Center. I checked their website and found exactly what I needed. I completed the order; 5 minutes later Michael called. He provided the link for me to complete the financial part of the transaction. I completed that in 10 minutes and called Michael back. He setup the delivery for early the next morning. My search was over!!!! The transaction took less than 20 minutes and I didn’t have to leave the house!!!! Great customer service!!!!!

- Ellisa Elliott - Aug 30, 2021

They are quick and easy. Got everything done in 5 minutes. 5 stars from me

- tabitha Ruth - Aug 29, 2021

RAC is a shopper's dream. Friendly staff, great prices, timely delivery, and quality products. Ever in need of furniture or appliances for your home, give Brian or Jay a call. They make the process super quick and easy. They share knowledge based on the individual. If you are on a stricter budget, they will give you the best deals, as well as, great information on how to pay off the merchandise in a timely manner to save money. Don't forget the delivery crew. These guys always show my home the utmost respect. They get the job done AND unlike most places, I never have any issues with damaged property. They treat everything with care. All of my experiences have been great. I highly recommend RAC-Carrollton.

- Tamaura Cade - Aug 21, 2021

These guys are absolutely amazing! Funny helpful!!!!! Good group of fellas!!!!! WILL DEFINITELY BE DOING BUSINESS AGAIN

- Katie Mayo-Fauver - Aug 16, 2021

- Bratty Princess - Aug 14, 2021

Carrollton is the best

- Haley Agan - Aug 14, 2021

- Brittany Agan - Aug 14, 2021

They general manager Bryan at the Carrolton location was extremely helpful and he went above and beyond for me to be able to get the items I was wanting I appreciate the hard work so much

- Elizabeth Abernathy - Aug 13, 2021

Amazing experience!! The first product i wanted wasn't available so the store associate found a product in the same price range that was even better!! They made the process super easy and convenient and worked with my crazy schedule for delivery. Highly recommend you wont be disappointed!!

- jasmine penaflor - Aug 13, 2021

Rent a Center in Carrollton has been great! They made the buying process so quick and simple and we’re very reliable and informative every step of the way. You can tell they genuinely care about their customers as their customer service is impeccable.

- Nikkole Punkosdy - Aug 05, 2021

This is the most respectful place of business. And they are very helpful .

- Morrgan Gray - Aug 03, 2021

- Beast_ Girl - Aug 03, 2021

- Makenzie Simpson - Aug 03, 2021

Carrollton hooked me up

- Brent Pickelsimer - Aug 03, 2021

Thank you Michael. Can’t wait to enjoy my new appliance!

- Alesha Mcmath - Aug 02, 2021

Walked into RAC on Douglas Blvd. Was immediately greeted. Fast and great pricing on washer/dryer combo. Same day delivery!!! That’s what I call excellent customer service.
Thank you RAC crew!!

- Ingrid Picou - Jul 31, 2021

- Rodney Yearta - Jul 31, 2021

Very professional and extremely helpful when getting our new mattresses!

- Shania Tolbert - Jul 29, 2021

Micheal is a very awesome worker very great customer service

- Lakeisha Peters - Jul 29, 2021

- Nathan Payne - Jul 28, 2021

I would have to say thank you to Michael and Derrick for helping me pick out what I wanted and that was very kind of them to help me out on what to get. I really appreciate it a lot and I'll be coming back again and I'll send people y'all way.

- Kristin Watson - Jul 27, 2021

Michael was awesome and provided stellar customer service! I would recommend him to anyone who's look to purchase or finance furniture/appliances in the future.

- Bee Skidmore - Jul 26, 2021

The Carrollton Store is awesome. Was quick and efficient. I highly recommend

- Cynthia Green - Jul 24, 2021

The Rep was very helpful a patient. He explained everything clearly regarding my transaction, selection on delivery. I was very pleased with his assistance and the overall experience.

- Gwen Hart - Jul 20, 2021

- Lela Rodriguez - Jul 17, 2021

Great place in Carrollton!

- Averie Armstrong - Jul 17, 2021

Great customer service! Helped my wife and I with everything we needed. Even received our product the same day!

- Anthony Crawford - Jul 03, 2021

Excellence Customer Services

- Diamond Watson - May 11, 2021

- Diamond Watson - May 10, 2021

Get you in and out. Great choices to choose from, and great customer service.

- Quanisha Morgan - Apr 29, 2021

This place is amazing, they really hook led me up with a refridgerator.

- Ethan Phillips - Apr 21, 2021

Very nice and helpful . Dealt with them in past have no regrets going back for my next purchase.

- Katherine Cook - Apr 15, 2021

- Miranda Cook - Apr 03, 2021

Carrollton rent a center is awesome great costumer service i recommended anybody to come here

- Tim Mitchell - Mar 29, 2021

- Erik Vidal - Mar 27, 2021

The conversation and service at the Douglasville location was great. Very helpful staff. Go see them if you need something!

- Denise Stewart - Mar 26, 2021

Great staff , and great prices ! Helped me get what I needed very quickly !!

- Haley Maxine Broff - Mar 23, 2021

- Terese Sauls - Mar 20, 2021

- tamara hubert - Mar 19, 2021

Good customer service. Fast easy process

- Colby Martin - Mar 19, 2021

Great experience with this store!!! They assisted me professionally and were very friendly. I recommend everyone to go to this store for your needs.

- Simone Jennings - Mar 18, 2021

- Kanisha Perkins - Mar 16, 2021

Great staff most amazing prices

- DeVantè Crishon - Mar 15, 2021

Great experience!

- Billy Davis - Mar 15, 2021

A wonderful place to get what you need right now. Employees were very helpful. Carrollton store is the place to shop

- Heidi Simmins - Mar 15, 2021

- Ebonie Brown - Mar 12, 2021

Brian was very polite and helpful. He'll definitely get you what you need!!

- Lakeisha Barnes - Mar 11, 2021

- Kandis Gibbons - Mar 10, 2021

- George Specht - Mar 08, 2021

They are the best. Amazing customer service.

- Paul Gilreath - Mar 05, 2021

Frequently Asked Questions

FAQ's from customer experiences

How does Rent-A-Center handle the rent-to-own process?

Rent-A-Center offers a rent-to-own option where staff assist customers through the selection, financing, and delivery steps, aiming for a quick and straightforward experience.

What kind of customer service can I expect at Rent-A-Center?

Customers report friendly, professional, and helpful staff who provide attentive service, clear explanations, and work to accommodate individual needs and schedules.

How does Rent-A-Center manage delivery and assembly?

Delivery and assembly services are generally described as timely, respectful, and careful, with staff ensuring products arrive in good condition and are set up efficiently.

Rent-A-Center | 7426 Douglas Boulevard, Douglasville, GA, USA, Douglasville GA 30135, United States