Solar Service Professionals in Sherman Oaks is a trusted ally for solar system maintenance and repair. Praised for their professionalism, punctuality, and quality service, they have garnered a reputation for excellence. Technicians like David Barras are commended for their expertise and efficiency, swiftly resolving issues and ensuring systems operate at peak performance. The team's dedication extends beyond repairs to include comprehensive support, such as handling warranty paperwork and providing insightful consultations. Clients appreciate the company's proactive approach to managing "orphaned" systems from defunct providers, offering peace of mind for a significant home investment. With a commitment to customer satisfaction and a knack for tackling complex challenges, Solar Service Professionals is a go-to for reliable solar service.
He found bad splice in outside power panel. Good job!
- Dan Culbertson - Oct 29, 2024
The technician Issac Gutierrez is very knowledgable, professional, helpful, took time to explain everything that i need to know on my solar panel to keep it on a working condition all the time plus helpful tips to look for, I’m satisfied with his service.Keep up the good work!
- Mary Necesito - Oct 28, 2024
Solar Service Professionals is amazing! My technician Luis was on time, communicative and very knowledgeable about my system. Really appreciate everything
- Kevin Ker - Oct 16, 2024
Isaac was amazing, he was quickly able to diagnose the problem with my solar system and ordered the part. When he returned to install the part the manufacturer had sent the wrong one, Isaac happened to have the necessary part on his truck from a different job that the same thing had happened so was able to fix my system. I will be using this company for another solar needs.
- Erik Ruffridge - Oct 07, 2024
Isaac was very professional and very informative as to what /why the meter was being installed. He made sure I understood how the meter worked and can be read.
- Rafael Gomez - Oct 02, 2024
My solar technician was Eddie Rodriguez and he diagnosed the problem quickly. Then waited over 35 minutes on hold to get permission to make the repair. He did this in over 100 degree heat. He explained the basic operation of the system to me so I can shut it down in case of emergency. He also walked me through the next steps of the process so I have a better chance at recovering a credit for the time my system may not have been reporting properly to SDG&E. Bottom line great service and I hope he's able to assist when we get a battery installed.
- Andre Carter - Sep 10, 2024
Isaac was on time, knowledge and professional. He did a great job.!
- Kate Gardner - Sep 05, 2024
Eduardo Rodriguez was very polite and knowledgeable. The best combo when you're dealing with a home system that is mission critical. Eduardo is our super hero, he restored the system after being down for over a year and back to saving approximately $4K a year. He called to let me know he had arrived early and kindly asked for permission to enter my backyard. He explained how the system works and how to track it via a phone app. He is our five star solar technician.
- Jackie Sitko - Sep 04, 2024
My technician was Edwardo. He showed up on time and was very professional. He took the time to explain what he was doing and what he couldn't do. I have two systems owned by different companies and he made sure that I understood which equipment was who's. He was done with his work in a reasonable amount of time.
- Gary Van Horn - Sep 04, 2024
Eduardo arrived and immediately took action, and explained my situation, followed by replacement of my inoperable meter. In addition, he identified additional issues affecting energy production and recommended I contact my service provider.
I was extremely pleased with his performance and professionalism throughout the visit. Looking forward to his return and complete resolution of all my solar system anomalies.
- Norman R - Aug 30, 2024
He was very friendly and did a great job with the service I requested.
- Yulim Kim - Aug 28, 2024
isaac was very professional and knowledgeable. he was very helpful and quick on identifying the problem.
- manuel puga - Aug 27, 2024
- Octavio Tellez - Aug 26, 2024
With many companies getting into solar system servicing I believe what makes a company exceptional is the quality of service. Field service techs are the face of the company. Isaac is a good representative with his knowledge, great customer skills and honesty. A great asset to Solar Service Professionals.
- Mel Cortes - Aug 23, 2024
Buen trabajador Isaac Gavino y Lalo
- lidia alvarado - Aug 21, 2024
- Emelia Barajas - Aug 21, 2024
- Doug Ragsdale - Aug 20, 2024
Eddie, Issac and Luis were great. They had a major repair to do to my Solar system. Showed up on time explained the process and what to expect. They were so professional during the whole job. They went above and beyond for me. Made sure the work area was cleaned. Picked up after themselves before leaving... my system is up and running once again, wow what a relief. Finally a company that gets Customer Service which is really lacking and in short supply out there these days. Thanks guys, good job I hope I don't have to use you again soon but if I do it will be you. Louis P.
- Ron Moses - Aug 19, 2024
We had purchased a solar system from a company (Diamond Solar) about 2-3 years ago. They were a mess and eventually went out of business. So last July 2024 our Solar Edge inverter went out and Solar Edge sent us a new one. I had to find my own installer to swap the inverters. Called a few(maybe 7). Didn’t feel comfortable with any of them except SOLAR SERVICE PROFESSIONALS (Issac-tech) Long Story short when Issac, he wasn’t cocky like most techs of any home service trade Very friendly, knowledgeable, helpful and doesn’t mind answering any questions. Even gave some education on how to keep track of your solar usage and etc, something that the company that sold us our solar system didnt do 2-3 yrs ago. If you ever need any solar system services or repairs I highly recommend SOLAR SERVICE PROFESSIONALS, and if you could request a specific technician, try to request for Issac for peace of mind. Thanks Issac🤙🏽
- John Bustamante - Aug 15, 2024
- conrad hohener - Aug 08, 2024
Edwardo was fantastic. He dug in as soon as he got here about two hours later he had identified the problem and fixed it. I would definitely recommend Eduardo.
- R D - Aug 07, 2024
Eduardo looked after our solar system problems with great professionalism. We appreciate his friendly manner and assurance that he had correctly identified the problem. We are awaiting the final two components for replacement but were assured that they would be delivered and the job completed soon! Thanks Eduardo!!
- Roy Hermer - Aug 07, 2024
Excellent communication and service skills. Professional presentation,attitude, and demeanor. Would recommend to any and everyone. Luis found the problem and promptly fixed the issue. Extremely knowledgeable on all matter photovoltaic
- Humberto Valenzuela - Aug 07, 2024
What impressed me most was Luis's attention to detail and commitment to getting the job done right. He went above and beyond to ensure everything was in perfect working order, even checking other parts of the system to prevent future issues. He taught me a thing or two on the apps and diagnostic tools. Highly recommend.
- Mike Rothenberg - Aug 06, 2024
Great service! Eddie at Solar Service Professionals is great. He came out yesterday and was able to answer all my questions, found the issue, and explained in detail what is going wrong. I feel confident that he is going to fix my problem and get my system back to producing the expected amount. Thank you Eddie!
- Elaine Sanchez - Aug 06, 2024
These guys were total pros. Just fantastic!!
- Jeff G - Aug 03, 2024
Isaac was on time for the appointment. He was knowledgeable and took the time to explain what is the issue. Definitely an asset to Solar Service Professionals! Looking forward to him competing the repairs.
- Mel Cortes - Jul 31, 2024
Solar services professionals sent Eddie out to replace my system. Eddie was extremely knowledgeable and professional. He even gave me good advice for future solar projects.
- Jimmie Holloway - Jul 31, 2024
ISAAC GUTIRREZ abla los 2 lenguajes ingles y español puede explicar mejor,
- Librado Rodarte - Jul 30, 2024
My experience with Solar Service Professionals was positive. From the initial call, to set up a the work to the interaction with the technician who came to my house.
Joshua was very helpful when setting up the work order, he gave me great information and explained the charges and what to expect.
Our tech Issac was so friendly and knowledgeable, he gave us tips on how to get the best out of our solar system.
I would use them again if needed.
- Ester A - Jul 28, 2024
- Robert _Infinity - Jul 27, 2024
- Edwin Tong - Jul 25, 2024
They are on time. Extremely helpful! Desiring you to get the most out of your solar. Explain things really well! Definitely worth using them!
- Laurie Amberg - Jul 24, 2024
Eduardo was personable and knowledgeable during the replaceent of our solar inverter. He was able to answer all questions asked. We also appreciate the timeliness of the appointment and completing the work quickly.
- Kevin - Jul 24, 2024
- PENGFEI FANG - Jul 22, 2024
On time, polite, explained exactly what they were doing. Excellent service.
- Jeffrey B. - Jul 03, 2024
The installation Tech was very thorough and kept me informed while working at my house. Friendly and knowledgeable.
- Bonnie S. - Jul 01, 2024
Outstanding Service. Isaac was phenomenal, he went the extra step to inspect my panels on my roof as well.
- Billy Zardenetta - May 22, 2024
I was really happy with the service. Isaac was really nice and explained everything to me. He knew what he was talking about and you can tell he cares for his customers. Would use them again.. Thank you
- Martha L Montes - Mar 28, 2024
Isaac, very informative in explaining what was going on with our system, waiting on written report to rectify original contractors completed installation issues.
- Frank Barnes - Dec 01, 2023
Great job and solved our problems
- Gary Barlow - Oct 08, 2023
Contacted them for some help troubleshooting our solar system that was installed by a different company. They managed to help over the phone and send me some PDF info that helped me get the issue found.
- Myin Jones - Sep 20, 2023
I highly recommend Solar Service Professionals. They are not only professional, expedient and expert but they are incredibly friendly - which is always reassuring when it comes to complex issues like solar energy. These guys are great.
- thom Sesma - Aug 17, 2023
Luis was fantastic and I will always ask for him in the future!
- Bobbi S. - Aug 16, 2023
My tec Isaac was very knowledgeable and very nice to talk to
- Mike D. - Aug 02, 2023
Isaac came out and diagnosed my problem that the last guy had no clue on. My solar is finally up & running again after months of being down. Thanks Isaac !
I'm sooo happy! I love saving $ !
- Mike Smith - Jul 25, 2023
Luis and Solar Professionals were reliable and professional.
- Anthony Myers - Jul 10, 2023
After suffering through a previous solar company that installed an incomplete solar back-up system to connect with our existing Solar panels installed in 2014, Solar Service Professional were very responsive and reinstalled and added the necessary components to provide us with back-up in the event of a power outage -
WE have experienced two power outages here in Venice during the past couple of months, and the most recent one occurring last week, proved that Solar Service's work was great and allowed our home to be protected and reestablish our power almost immediately after the power went out - This was very comforting and I highly recommend their professional work and results to anyone needing protection from power outages - Steve
- Steve Morris - Jun 20, 2023
- Braddley Carey - May 22, 2023
Great service. Friendly and knowledgeable service.
- Guillermo Ramos - May 03, 2023
Very helpful and honest I would recommend them for sure
- miketycle - Apr 08, 2023
Luis is very knowledgeable and made me feel comfortable letting him work on my inverter. He’s respectful and courteous and explained everything. I would highly recommend Solar service professionals!
- Fabio Cavallo - Jan 27, 2023
Positive: Professionalism
- Lewis Orantes - Jan 07, 2023
Josh was extremely knowledgeable and helpful. He helped me trouble shoot my solar concern and guided me in the right direction. He was patient and professional. I am grateful for his help.
- Martha Keyes - Jan 07, 2023
Isaac knows what’s he is doing. He’s so professional and we really appreciate him explaining everything to us.
- Timely, very professional - Jan 03, 2023
Great friendly customer care and support, above and beyond what was expected. I would definitely refer and recommend them to anyone interested in solar
- Joshua Crippen - Dec 23, 2022
Positive: Professionalism, Quality, Responsiveness
I had a great experience with this company. The workers are very knowledgeable. Would definitely recommend.
- Michelle Manabe - Dec 16, 2022
The technician answered all my questions and gave some good advice.
- Donnie Salcedo - Dec 15, 2022
Isaac was on time, professional, and very knowledgeable. The price to come out and diagnose the problem seemed a little high, but this may just be the going rate for a company this good. Not a fan of public posting, but here it is.
- Vince Purcell - Dec 07, 2022
Isaac was on time and very professional. He answered all of our questions and was able to diagnosis the problem. He ordered the parts needed to repair the problem and instructed us to contact Solar Solutions when the parts arrived.
- Barbara Smith - Nov 15, 2022
- Arshad Farooq - Oct 14, 2022
The Technician, Isacc, was super. The service was a bit expensive for what was done.
- Paul D. - Oct 07, 2022
Isaac was on time, Courteous, very knowledgeable and informative. He asked me if I had any questions before he left. And said if I had any questions at all I could call him. Great job!!
- Jon - Aug 20, 2022
Isaac was excellent very knowledgeable about solar unstall repair and operation. I learned a lot!
- Mel P. - Aug 11, 2022
- Doug Wolthausen - Aug 05, 2022
Isaac was very professional, knowledgeable, and very friendly. He knows what he is working on and went above and beyond to solve the issue with my system and help me understand how to keep it optimally running.
Thank you
- Gabriel Gabriel - Aug 04, 2022
This team installs and services solar installations which makes the quality of their work better. They see what breaks over time on other projects and bring this experience to their own. This is my third project with them. My first was servicing a short in my system caused by an oversight by a different installer who had gone out of business. ”
- Jon & Rachel Cline - Feb 03, 2022
The technician was on time, courteous and knew his stuff. The inverter replacement took about 2 hours. He cleaned up after completing the job. Will definitely use again if needed.
- Larry R. - Dec 06, 2021
Christian, the dispatcher worked with me to get someone here within my timeframe and Issac arrived on time and on a Saturday (thank you Isaac). He performed the maintenance and checks then explained what was going on. Thank you Isaac and Christian!
- Anne Skamarock - Nov 07, 2021
We were very pleased with the technician that your company sent us. Issac was very professional, knowledgeable and helpful. He explained our system and helped us to better understand not only how it worked, but also why it wasn’t.
- Bill Parsons - Nov 05, 2021
- Maggie Mejia - Nov 03, 2021
Isaac Gutierrez is a talented professional who did an excellent job in both repairing my solar panels and cleaning them. Thank you!
- Wallace Minder - Nov 03, 2021
Issac was excellent. Very friendly, respectful. He did an excellent job and was extremely helpful explaining what he did and how it worked. He answered all my questions with a lot of knowledge. We are very glad we went with your company.
- Annette Hoffman - Oct 28, 2021
They came in and repaied my solar system. The company that installed my solar are gone so these guys were a lifesaver.
- Edward Leners - Oct 14, 2021
Proactive and proficient.
- Ron P. - Jun 24, 2021
Great
- Rob R - Jun 18, 2021
On time
- Kevin L. - Apr 08, 2021
Project: Repair Solar Panels For Electric System
Very communicative
- Sherry R. - Mar 20, 2021
- BETTY VAZQUEZ - Mar 19, 2021
Great customer service and friendly employees. Completed all work in a clean and timely fashion. I highly recommend Solar Service Professionals for all your needs.
Laura Bailey
- Laura Bailey - Nov 24, 2020
SSP was great on all counts. Our inverter failed but SSP did all the work with SolarEdge to get a replacement under warranty. When there were some compatibility complications with the Internet connection, SSP worked with SolarEdge to resolve those--despite SolarEdge being clearly difficult to deal with (consistent with my personal experience with SolarEdge). Eventually SolarEdge sent out a new comm board and SSP came out to install it, and everything was good...except that SolarEdge never sent a reimbursement check for a needed part. After months of pestering, SolarEdge eventually sent the check (thank you, Daniel/SSP for sticking with it and finally getting SolarEdge to send the check!).
So, we can't say enough good things about Solar Service Professionals. if we do have another problem with our solar system we will call them without hesitation. I wish all service companies were as good as they are.
- Gary Geller - Nov 14, 2020
and orders. Josh spoke professionally and had a great communication throughout the whole process. David was also awesome throughout this whole experience. David inspected the solar panel set up and determined that the inverter box was defective. David ordered the defective item and had it delivered to the home address. When the item arrived Josh set up an appointment in a timely matter. David came on time to all the appointments that was made and also called ahead of time to inform that he was on the way. David also spoke very professionally and communicated very well. When David replaced the defective item, he explained the solar set up process and assisted in explaining how the solar process worked. Josh then arranged the rebate procedure which was above and beyond because as a client it may have been improperly submitted. Josh then set a reference number for us to follow up with the rebate. Josh and David provided one of the best services a client can ever imagine. Best regards and well wishes to Josh and David as it is a reflection to the company and I hope for them to get a raise and recognition for the service they have provided
- Vinh Tran - Oct 11, 2020
I highly recommend Solar Service Proffesionals. We had a existing system from a company which went out of business. Thank goodness for this company who is able to continue looking after our solar system. Daniel their technician came to have a look at our system and was amazing. Explained in detail and easy to understand terms facts about our system and the process to improve it. He was extremely professional.
Josh followed up with a call saying he would go over our LADWP bills as well as what Daniel found on site and then call to give me different options. Plus if a problem was found with our Inverter and had to be replaced would do the warranty paperwork. This is very reassuring as most solar companies would not take over an existing system because of the warranty issues.
So glad that the owners of this company had the foresight to set up a business which looks after people like ourselves who have been “orphaned” by solar companies going out of business.
We consider solar a huge investment for our house, so to have our system be maintained by this amazing company is extremely reassuring.
Would give 10 stars if I could!!!!
- Murlen C - Oct 10, 2020
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value.
I love this solar Service Professionals. The Technician David Barras had our system up and working within 2 hours. This system hasn’t worked properly since day 1 of installation and then company goes out of business. I can’t thank them enough for solving our issues with our solar system. One of the inverter’s is not working and they found it is still under warranty. If you need solar service on your system this is the company to hire. Thanks Solar Service Professionals I am looking forward to a long partnership with you monitoring our system. The Technician David Barras was so helpful to me, Professional, on time and just a superb young man.
- Jill Davis - Sep 14, 2020
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Solar Service Professionals | 14431 Ventura Blvd Suite 174, Sherman Oaks CA 91423, United States