Frequently Asked Questions
FAQ's from customer experiences
How would you describe the staff and customer service at Southern Maryland Medical Group?
The staff are generally described as friendly, professional, and efficient, with managers and nurses often noted for their caring and attentive approach to patient concerns.
What is the typical wait time for appointments and services?
Patients report short wait times, often being seen promptly or within about 10 minutes of their scheduled appointment, contributing to a smooth and timely experience.
How do providers at Southern Maryland Medical Group handle patient communication and care?
Providers are recognized for thoroughness, good bedside manner, and clear explanations, with many patients appreciating their attentiveness and willingness to answer questions.