Googlegreat people to work with. Definitely will go back to them for my next car.
About Southwest Auto
Southwest Auto, nestled in the vibrant heart of Albuquerque, stands out as a trusted destination for customers seeking reliable vehicles. With a team celebrated for their kindness and dedication, they specialize in pairing clients with cars that suit both their needs and budgets. Whether it's helping a college student stay on track or ensuring a smooth financing process for first-time buyers, Southwest Auto is committed to exceptional service. Customers like Kari Pope and Orlando Reed rave about the fair pricing and the seamless experience of getting into their new rides. With a reputation for going the extra mile, even in the rare event of a mechanical hiccup, Southwest Auto ensures every client drives away satisfied and secure in their purchase.
Customer reviews
Showing 1–50 of 80 published reviews.
GoogleGooglePennie is GREAT 👍👍👍👍👍👍
GooglePennie was the best, I went in with a friend to help buy a car, the next week I was at the dealership doing the same, there was no pressure from anyone, the entire process was speedy, fun and professional, shout out to John too who made financing options easy to understand!
GoogleAbsolutely upfront about everything fast and easy john and Kimberly are awesome 😎
GoogleWhat a wonderful buying experience. Southwest Auto on Alameda. Pennie and John thank you so much for helping me get into my GMC Acadia. You both made it a great day for me.
GoogleFound the exact car that we were looking for. Worked with on price and am extremely happy with the service we received and the car that fit our exact needs.
GoogleVery easy friendly team . Thank u for all u did for me
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GoogleGreat service good customer service
GoogleGreat customer service and staff helped us get a very nice ride, thank you
GoogleGood and friendly people, they helped me a lot
GoogleAll of the amazing people here made my purchase painless! Thanks so much!
GoogleAwesome employees work with you to get you a car that same day I was having trouble everywhere trying to get a car and this was the only place that worked with me awesome Southwest Auto
GoogleWas having trouble with finding a new car but Penni and John worked with me and helped me into a new truck. They know their stuff here and care for every customer. I appreciate their business and would recommend them to anyone looking for a good reliable car for an affordable price!
GoogleHave been working with this business for years, a good investment, and good cares as well as people.
GoogleI was able to browse inventory from my phone, applied for credit online and got approved via text . John was very accommodating and made time to get us in a Kia on Christmas Eve in under three hours. Thank you for helping me, John!:)
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GoogleThis place is great when I had lost hope. The staff is incredible there. Very nice experience there and definitely will recommend to anyone who is looking for a car
GoogleI purchased a 2013 Ford Edge Sport in 2022 from them. My car has been extremely good to me and barely to no issues in almost 4 years. I highly recommend this dealership to anyone looking for a dependable vehicle! Its hard to find a good dealership these days. Dont waste time with others. This is where you need to be!
GoogleFriendly, Fast, and Transparent what you see online is what you get. Easy expedient system, it took minutes to apply, I was contacted first thing when they opened, and when I went in I was out and on my way quick. The total process took a couple hours and that is including going for the emissions test, which they pay for.
GoogleThey really work with me. Thank you so much
GoogleI gave southwest auto a 5 star rating cause out of everyone i went to get a car they couldnt approved me . This dealership did .. and the suv is awesome.. its nice. There is nothing wrong with it .. so I recommend anyone looking for a decent car suv or truck to go check out there dealership ask for penny or john they r good people. Wonderful customer service reps ..they will work to get what u want and looking for .. they always have a variety of cars suv trucks daily to pick and choose from with low down-payment depends what the people qualified for ... honest and straight forward.... thank u John. And Penny for helping me ... and god bless u both .. may blessings keep coming ur way. In ur business and in ur life to.come
GoogleEveryone at the dealership was extremely nice they made the process easy and simple were very happy with our 2019 Nissan Sentra it was clean and runs great gets great gas mileage we were given a Carfax plus three other reports on the vehicle and its inspections process. I will go back to them in the future if I need another vehicle
GoogleBest help ever anyone looking for a vehicle and looking for a easy way to get a car see John and penny they are the best thank you guys
GoogleIts simple they are part of my family, will help when no one else would , their loss... thank you guys
GoogleGreat cars and great people to work with. I bought my third car here..really nice Jeep Wrangler and I am loving it . I will let my friends and family know that southwest auto is the place to get youre next ride. Thank you SWA.
GoogleThey were amazing very friendly . They made the whole process quick and easy and explained everything in detail. I would highly recommend them to anyone.
GooglePennie and John were easy to work with and friendly. Got us into a car that was in our price range and an affordable monthly payment. I appreciate thier honesty and willingness to work with us.
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GoogleThe people are friendly, helpful and charismatic! I felt as though I was getting the help I needed for a first time car owner.
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GoogleGreat service, Penny and John went above and beyond to help my son get into his first vehicle. The way they greeted us was like no other, thank you guys.
GoogleStaff very nice, worked with us to make the deal possible!
GoogleJohn and Penny so helpful and I will be a return customer 👍👍👍👍
GoogleGreat customer service, my wife andni were able to get in a great vehicle for a great price. Would recommend to anyone in search for a vehicle
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BBBThe staff here were very friendly and helpful. **** and ***** made the process of getting a vehicle very smooth and in a timely manner. They'll work with you and prices were a great fit for my budget. I would gladly recommend this place to friends and family.
GoogleStaff were very helpful and kind. Very honest and up front and understanding. And I love my new car !
GooglePenny and John were awsome people to work with. They go above and beyond for their customers. Verry respectful and understanding. They were not pushy as most sales people are. We will continue to do business with southwest. Their team members were also very respectful and awesome as well.
GoogleI love the way they were honest and sure of me being able to purchase my truck and all in one day it happend. That you very much south west auto!!!!!!
GoogleThe employee's are wonderful, kind and helpful, made our visit and purchase a great experience, thumbs 👍 up to all !!! Thank you!
GoogleGreat experience getting a car from swauto! Made it easy and affordable. Love my car!
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GoogleDefinitely worth it!! They made it so easy and made sure I was taking care of😁 I drove home in a great SUV and I'm truly grateful 🫶🏽 THANK U SW AUTO!
GoogleMy wife and I are satisfied with their quick responses and giving us the information we requested. Also they work hard to get you into a vehicle.
BBBOne of the best experiences Ive had at a car dealership fast friendly easy
GoogleAwesome service, John was great and I am very happy about my purchase, I definitely recommend SW AUTO
GoogleGreat people, very helpful.
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
GoogleStill need a vehicle ..
GoogleGreat place.. good prices very friendly staff
GoogleDaniel, John and the receptionist were all very kind and approachable. I appreciate their patience with me and helping me understand the process of financing a vehicle. In today's market, things look scary and they made it clear on how the process would be. Im currently enjoying my Jeep, it's such a fun ride, thanks again.
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Frequently asked questions
What can I expect from the staff at Southwest Auto?
The staff at Southwest Auto are generally described as friendly, helpful, and respectful, aiming to make the car buying process smooth and informative.
How does Southwest Auto assist first-time car buyers?
Southwest Auto provides detailed explanations and support to first-time buyers, helping them understand financing and vehicle options to make informed decisions.
Can Southwest Auto accommodate different budgets and payment plans?
Yes, the team works with customers to find vehicles and payment plans that fit their budget, often making the process quick and affordable.