The Laser Whisperer

Name: The Laser Whisperer
Address: 9617 JOANNE AVE, RR 2, GRAND BEND, ON, N0M 1T0, Canada
Telephone: 5198517013
Rating: 4.9

Repair in GRAND BEND ON
Star Score
Average 4.9 / 5
Reviews & Ratings 21
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Nestled in the heart of Grand Bend, The Laser Whisperer stands out as a trusted ally for businesses requiring expert laser equipment servicing. With a reputation built on prompt communication, Ken and his team are celebrated for their deep knowledge of Cutera and Quanta Technology. They've garnered acclaim for not just their swift and efficient repairs on a variety of laser systems, including Pico, Elite, and Medlite, but also for their exceptional customer service, often going the extra mile by working weekends or offering pickup services to minimize downtime. Their fair pricing and honest approach have saved clients thousands, making The Laser Whisperer the go-to for both urgent repairs and insightful consultations for those venturing into aesthetic laser services.

Ken is great to work with, was able to answer all my questions & made it so simple for me to understand the processes that where required. Thanks Ken : )

-Coastal Dermatology - Posted Jan 04, 2024

great pricing and nice to work with he knows his stuff, help me get my laser back up and running for tattoo removal, thanks ken

-Tora Tattoo - Posted Dec 07, 2023

Had Ken come down and fix my machine and his service was fast and got my laser working, will use him again in the future as our other service company we used is not there anymore and the other company would not get back to me an my laser was down for a month and a half waiting to hear from that other company nothing , so I called TLW an Ken did his magic. Thanks Ken for getting it running and me back doing tattoo removal.

-Steve Izumi - Posted Dec 07, 2023

I had a amazing experience, very professional and reliable. I would recommend this business to people looking for exceptional service. Got a curiosity call when it was ready . This service went beyond what I expected. Very knowledgeable and answered all questions that I had. I will use this service again if needed .

-Vicky Boughner - Posted Nov 02, 2023

I had a fantastic experiance here! It's half the cost of a clinic in vernon and twice as professional.

- Kayla Atherton - Jul 06, 2023

We are always happy to help and during these uncertain times with Covid and how it has affected our industry, we are doing our best to be affordable and as supportive as possible. Thank you for your business.

- The Laser Whisperer - Nov 18, 2022

I went to The Laser Whisperer because I was tired of being ripped off by the manufacturers with their outrageous prices on service calls and repairs. Changing a lamp costing me almost $15,000.00? The Laser Whisperer did it for less than half of the price and didn't have any extra hidden fees like the manufacturers do. I'll be using these guys for all of my servicing needs.

- Beautiful You - Feb 08, 2022

We were in a tough spot as our location is remote and nobody was willing to help us out. We had two machines down and one of the manufactures wanted charge us over $20,000 to simply come up and the other said that they would not come and that I would have to find someone else or ship it down to the states. I contacted The Laser Whisperer and spoke to Dawn who was very helpful. They were able to come up despite Covid and were able to repair both machines for under $5,000. Both machines have been working great over the last year and a half and I would highly recommend these folks. They understood the challenges with Covid and respected our revenue loss by being very fair, professional and empathetic. They are one of the good ones! Thanks

- Jim Holden - Feb 06, 2022

Great service...highly recommended!

- Lori Boley - Feb 04, 2022

Thank god I found these people. They saved me over $20k bringing my repair to them where as the first company I brought my machine to wanted to charge me over $30. Great service

- Dennis Holden - Feb 03, 2022

Their rates are extremely reasonable compared to what the manufacturer's were asking.

- Bill Cadman - Feb 03, 2022

The staff was friendly and helpful.

- Fred Holden - Feb 03, 2022

- Berton Physio - Jan 20, 2022

Had a great experience, would highly recommend. So professional and our lightsheer system feels brand new again.

- Ivy Laser Clinic - Nov 12, 2021

- J V - Nov 11, 2021

I was quoted almost $35,000 for a repair that Ken and The Laser Whisperer did for under $5,000. They are honest, fair and my machine has been working perfectly for over a year now. Had I not found Ken, I may have had to shut my business down. Highly recommended.

- melissa haig - Jul 09, 2021

Ken was very honest and helped me. I do not have much money so he was very good to me. I suggest him to friends.

- The Laser Whisperer - Jul 07, 2021

I've been dealing with The Laser Whisperer for several years now. He has completed repairs on my Pico, Elite and Medlite lasers. His prices were reasonable and he even picked up one machine that had to go into the shop for repair. He understands that when a machine is down we aren't able to work so he does his absolute best to ensure that we don't lose time. He has even worked over a weekend to get us up and running.

- Debra Taylor - Feb 04, 2021

I have been looking at opening my own business and wasn’t really sure what kind of aesthetic laser services I wanted to offer or which machines would be the best fit for my business but Ken and his staff were very helpful, offering plenty of information answering all of my questions. I would recommend this business to anyone who’s in need of genuine answers and help.

- The Greener Room - Feb 04, 2021

- maritza moraga - Feb 03, 2021

We had a good experience with The Laser Whisperer. Ken was able to answer questions and always responded to emails promptly. Our Quanta Laser was fixed quickly when we had limited help from other companies. He was very knowledgeable with Cutera and Quanta Technology.

- Kim Darosa - Feb 02, 2021

Frequently Asked Questions

FAQ's from customer experiences

What types of laser machines does The Laser Whisperer service?

The Laser Whisperer services various aesthetic laser machines including Pico, Elite, Medlite, Cutera, and Quanta technology devices.

How quickly can The Laser Whisperer repair a laser machine?

Repair times vary, but The Laser Whisperer aims to minimize downtime and has been known to complete repairs promptly, sometimes even over weekends.

Does The Laser Whisperer provide support for remote or difficult-to-access locations?

Yes, The Laser Whisperer has experience servicing machines in remote locations and works to accommodate challenges such as travel restrictions and Covid-related issues.

The Laser Whisperer | 9617 JOANNE AVE, RR 2, GRAND BEND ON N0M 1T0, Canada