Tier 1 Roofing, based in Troy, stands out as a pinnacle of roofing excellence. Customers rave about their exceptional service, highlighting the friendly and knowledgeable staff who are always ready to tackle any roofing challenge. With a reputation for professionalism, Tier 1 Roofing employs innovative techniques like drone inspections to provide thorough assessments and facilitate seamless insurance claims. Their commitment to quality is evident as they go above and beyond, addressing even unforeseen damages with expertise. Praised for their responsiveness, they prioritize urgent repairs, ensuring that homes are protected before inclement weather strikes. Trust Tier 1 Roofing for a reliable, customer-focused experience that guarantees top-tier results.
- Mark O'Connor - Oct 10, 2024
They did what they promised, on time, and for a fair price.
- CHADD PORTWINE - Sep 30, 2024
Excellent experience. They were recommended by a friend. I plan to continue using this service and highly recommend to others.
- Tina Seligman - Sep 25, 2024
Tier 1 roofing made the process of replacing our roof so easy. Benjamin came for estimate he gave us confidence with his knowledge, and professional demeanor. The installation went very smoothly. Professional workforce, cleaned up everything after the job was finished. Not even scrap of old roof left behind. Would recommend Tier 1 roofing 100%. Couldn't be happier with the results.
- Linda Mander - Jun 18, 2024
I met with a young man who was professional, polite, and thorough when explaining the needed work, materials, warranty, and timing. Even though we delayed the project while choosing colors and trying to decide on dates Tier 1 was patient and supportive. The installation and cleanup were top notch, and I am pleased to be able to recommend them!
- David Goodwin - Jun 15, 2024
Had the entire roof redone and was very happy with it every step of the way. Price, communication, scheduling, the work and the cleanup were all fantastic. Will be recommending to my friends/family when they need work done as well.
- Victor Fandrich - Apr 30, 2024
Tier One was great to work with for my roof replacement after a tree fell on the house. Really appreciated Ben getting out to the house and getting holes tarped up same day I called. Would recommend!
- Sarah Wilson - Apr 26, 2024
They were quick about setting up the free estimate. Ben was very nice and easy to work with. They gave me the cheapest quotes out of the 3 or 4 places i looked into. And Ben was able to give me some more time to pay the other half of my bill. They were also the only place that would repair the hole in my roof, everyone else wanted to do a full replacement. So grateful for this company. I will definately be contacting them when im able to replace my roof in the future.
- Hailey Rivera - Mar 30, 2024
From the very onset of estimating, I was highly educated on my roof! It is a slate roof! Benjamin told me all the aspects of a slate roof! I needed repairs and was told exactly what they were going to do. I felt extremely comfortable with everything. I was served with dignity and I was listened to when I had questions! There was no pressure and told to call anytime with questions…the job was completed on time! Everything was picked up after the work. I highly recommend Tier 1 Roofing for repairs if needed or even a new high quality roof…best decision I made was to contact Tier 1!
- Erin vohs - Mar 25, 2024
Our second review for this highly recommend company. We needed a roof repair to address a rain leak over our garage. It needed to be done quickly before the leak spread to our interior. Despite a very busy schedule, Ben came for estimate to inspect, explained what repairs were needed, and gave us timely estimate. They worked us into the schedule and came on a weekend to get work done before winter. This is a first rate company that does great work and is responsive to the needs of customers! Highly recommend! Don and Gloria
- gloria maki - Dec 11, 2023
We were so thankful to find Ben and Tier 1 Roofing. The last big snowstorm in 2023 caused a leak in our chimney area. Tier 1 was the third company we had went thru and they could not have been professional. Ben broke out the drone and took great pictures and submitted them straight to our insurance company to get us covered. When there was more damage found he took care of that too. You won't find someone more professional.
- Thomas Dingley - Jul 26, 2023
The person that showed up at my house was awesome!!!! Very friendly and knowledgeable. Any future work that I need done, I will definitely call this company. Thank you!
- Denise Karwiel - Apr 06, 2023
Tier 1 Roofing | 525 4th Ave, Troy NY , United States