TowAway LLC

Name: TowAway LLC
Address: 2220 NY-50, Saratoga Springs, NY, United States
Telephone: 5182448928
Rating: 5.0

Towing in Saratoga Springs NY
Star Score
Average 5.0 / 5
Reviews & Ratings 513
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REVIEW TowAway LLC

In the heart of Saratoga Springs, TowAway LLC stands out as a reliable and professional towing service provider. Garnering high praise for their prompt and efficient roadside assistance, TowAway is the go-to for locals in need of car towing. Customers rave about the friendly and courteous staff, who manage to ease the stress of vehicle troubles with their understanding and swift service. Whether it's an early morning call or a complex extraction, TowAway's team is commended for their professionalism and respect for both the customer and their vehicle. Offering competitive pricing and a quick response time, TowAway LLC is celebrated for going above and beyond, ensuring a seamless experience from pick-up to drop-off.

Excellent service all the way around. Thank you!

- Gwendolyn Brown - Oct 01, 2025

When I made the request through roadside assistance due to a flat tire, I was told an hour. Gavin arrived early which is always a green flag. My tire change ended up being a tow when we realized there was no spare under my car. I encourage everyone to check now instead of finding out when its needed. Gavin was professional, personable, and has a great sense of humor.

- S Perez - Sep 28, 2025

We called roadside assistance for a 15 passenger van that had died on the side of a country road. We managed to get it to a gas station. We were told by insurance 45-90 minutes after a service was assigned. Once TowAway had been assigned, it was 14 minutes! Josh showed up, introduced himself, got the keys and loaded the van up. We explained we had come from Indiana for the Adirondack Fiber Festival and all of our items were loaded in the van. Josh was very understanding. He was polite, all smiles, and very efficient. We actually ended up following him to the service center, our Airbnb being just past the location. He was careful and considerate of materials in the van. He sent us messages about where it was ultimately parked and where we could find the keys when he was done. Highly recommend this service!!!

- Brandy Bolen - Sep 19, 2025

Very good driver very polite and efficient

- Bobbiejo - Sep 17, 2025

Very much appreciate Mark’s help and excellent customer service! Everything was done quickly and in a professional manner.

- Jessica Williams - Sep 17, 2025

Lovely, helpful and efficient. Made the frustrating experience of locking the keys in the car as stress free as it could be! Highly recommend.

- Christine Tartaglia - Sep 16, 2025

Awesome and prompt…very personable service at a time of need!!

- Jason Merritt - Sep 16, 2025

They were timely and efficient, went very smoothly

- Peter Howard - Sep 16, 2025

- Darren Purcell - Sep 16, 2025

Great towing service , very professional. Will do service with them again !

- James Hall - Sep 16, 2025

Very quick response and excellent service. Top notch experience!

- Jason Landry - Sep 16, 2025

- patricia odonnell - Sep 11, 2025

I needed a Flatbed tow For my Tesla, with a flat tire service was excellent, friendly and knowledgeable

- Mildred Aviles - Sep 05, 2025

- Phil Suriano - Sep 05, 2025

- Christopher Syzdek - Aug 30, 2025

I recommend TowAway if you need a tow truck or flatbed. They arrived early, were professional and knowledgeable, and I had no worries about damage to my car even though I was assuming it was a difficult job.

- Steve Paniccia - Aug 26, 2025

I had an issue with my car's tie rod, which left the vehicle disabled. The tow team promptly helped me get the car to the service station. Everyone was very professional, and the repair was completed on time with great attention to detail. Thank you for the excellent service!

- Justin s - Aug 23, 2025

I had to put a tow claim in through my insurance, and they contracted with a different tow company. After six hours, my car still wasn’t towed, and the other company stopped answering their phone. A quick call to TowAway and they were at my house within 10 minutes and got my car towed where it needed to be! Highly recommend. Will only use them from now on

- Danielle Poulton - Aug 23, 2025

These guys are great! Showed up promptly and were very professional. Highly recommend!

- christina flaspohler - Aug 16, 2025

Great job, on time, very friendly and accommodating!

- Steven Hughes - Aug 16, 2025

Punctuation 👍 helpful, professional.

- Elaine Pawloski - Aug 16, 2025

Quick to arrive, quick to fix the problem and very knowledgeable.

- Ron Tremper - Aug 15, 2025

Excellent Quick. Personalable. Respectful!!!

- John Golon - Aug 09, 2025

- Chris Suttle - Aug 09, 2025

Needed a tow. Cars brakes locked up, check engine light came on. Actually every light came on.
My Insurance Company, Geico, made the arrangements for the tow.
TowAway text messaged they were notified and approximatly how long until they would arrive. They were on target.
TowAway LLC responded promply and the young man was courteous and efficient. Their equipment was clean.
BTW the problem with my car was nothing this company could repair so that part is irrelevant. Thanks TowAway!
(PS, Love Geico)

- Castle - Aug 09, 2025

Driver was very friendly

- Lisa Wallace - Aug 08, 2025

Great

- Hany Ayoub - Aug 02, 2025

Did a great job towing my dead car and did it quick!

- blkrot - Aug 01, 2025

- Terry Wilkins - Jul 31, 2025

- Dan Curtacci - Jul 31, 2025

Very nice. Got it done fast and effective.

- Philip OBrien - Jul 25, 2025

So fast cat was in van! Thanks

- Trish Wright - Jul 21, 2025

This company was amazing! They got in touch with me immediately, and my car was on a flatbed within 30-40 min. The driver was friendly, reassuring, and extremely professional! Never would I have expected such great service, thank you again!!

- Mike Goliber - Jul 21, 2025

Fast and friendly service. I hope to not need a tow in the future but if I do I would call TowAway again!

- Amy Chapman - Jul 17, 2025

Driver helped to jump start the vehicle but he was unsuccessful to start the car. He helped to tow the car to my designated location. Next day, AAA driver was able to start the car thru’ jump start. Thanks!

- PARAMASIVAM DIWAKAR - Jul 15, 2025

Excellent service

- Leandra moore - Jul 15, 2025

- Adam Potskowski - Jul 15, 2025

- Robert Frabasile - Jul 15, 2025

Very prompt communicated well and transferred my car to the dealership without issues in a timely fashion

- Brenda Chapko Coyne - Jul 09, 2025

- Jess Spencer - Jul 09, 2025

The tow truck arrived sooner than expected on a Sunday, holiday weekend. The driver was professional.

- Alicia Jackson - Jul 09, 2025

We had a great experience with this company, it went as smoothly as possible and the tow truck operator was very kind and helpful.

- Kristina Reed - Jul 09, 2025

They were very accurate with the time frame of arrival actually a hour sooner and the driver Andrew I believe his name was Andrew was very friendly and kind so I HIGHLY RECOMMEND!!!!! THANK YOU!!!!

- Linda Clemmons - Jul 01, 2025

- Rob Dunie - Jul 01, 2025

Great service and they were fast to come rescue me!

- Jennelle Starcher - Jul 01, 2025

Tow driver got my car on the truck quickly and got me to the dealer promptly.

- Peter Carley - Jun 25, 2025

Very efficient, on time and communication was great! Thank you!

- shantell Gilmore - Jun 25, 2025

- Sally Covell - Jun 25, 2025

- Kevin Jackson - Jun 25, 2025

- Margie Westley - Jun 25, 2025

Frequently Asked Questions

FAQ's from customer experiences

How quickly does TowAway LLC typically respond to a towing request?

TowAway LLC is known for prompt response times, often arriving within 10 to 30 minutes after a call, depending on location and conditions.

What types of towing and roadside assistance services does TowAway LLC provide?

TowAway LLC offers towing with flatbeds and standard tow trucks, jump starts, tire changes, and assistance with disabled vehicles.

How does TowAway LLC communicate arrival times and updates to customers?

TowAway LLC frequently provides estimated arrival times and sends text message updates to keep customers informed about the status of their service.

TowAway LLC | 2220 NY-50, Saratoga Springs NY , United States