United Fire & Water Damage of LA

Restoration in Baton Rouge LA
Star Score
Average 5.0 / 5
Reviews & Ratings 58
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United Fire & Water Damage of LA, based in Baton Rouge, is a trusted leader in property restoration services. Praised for their prompt response and professional quality work, they specialize in repairing water and fire damage with exceptional attention to detail. Their team, including dedicated members like Jade-Lee, Kevin, and Meghan Dodd, is celebrated for treating customers like family and providing peace of mind during stressful situations. Whether it's a critical water leak or a comprehensive home remodel after damage, they are highly recommended for their professionalism, punctuality, and value. Adjusters and homeowners alike commend their ability to go above and beyond, ensuring every project, big or small, is handled with utmost care and expertise.

This company was so easy to work with! Beau and April made everything so easy! The job was beautifully done!

-Sarah Lindsey - Posted Jan 17, 2024

Excellant service from the beginning to end of the project.
Prompt service from the time I called about the water leak. Louis was very professional and setting up the containment and mitigation. Installing the protection for demolition of the bathroom slab to repair the leaking sewer line. Beau did all of the restoration. Repaired damaged sheetrock, painting and replaced built in vanity. Communiation with the office manager was prompt and professional. A good experience with all of the workers that was involved with the restoration.

-MICHAEL DUGAS (Mickey) - Posted Dec 21, 2023

April and Kyle were very helpful in getting the work completed and keeping the estimate and ultimately payments straight with my insurance.

-John Stallings - Posted Dec 18, 2023

I had a pipe burst in my slab that affected five areas of my house. At that point I had not heard of United Fire and Water, and I started out with a different company for the drying out process. I knew things weren’t being addressed correctly and my plumber (Thank you Seth S!) suggested I call United Fire and Water and I am so thankful that I did. Oh the difference was stark! The entire crew is awesome! From Kevin who arrived first to assess the situation (so knowledgeable, professional and friendly) to April in the office (also super friendly and always timely with documents, etc and so helpful in answering questions) to Beau Shamburger who guided me through the rebuild process with so much grace, knowledge and patience. He always explained to me exactly what was going on and kept me up-to-date on all aspects of the progress. His communication skills are excellent and he directed and executed this entire production so well. He went above and beyond in his efforts with my insurance company too which is such an important part of this process. My rebuild is done now and looks fantastic! United Fire and Water will always have my business.

-Diane Hodges - Posted Dec 14, 2023

The team was very professional, prompt and helpful. Kevin, Beau and April did a really good job with restoring my home and keeping me up to date with status.

-DeQuincy Johnson - Posted Dec 06, 2023

Beau helped us through the entire process of mitigation and repairs after an upstairs leak caused ceiling and floor damage. Very responsive, thorough and professional.

- Claire Willis - Aug 09, 2023

Great service and worked well with insurance company and other contractors. Very good communication throughout process. Highly recommend.

- Kyle Beall - Jun 16, 2023

Services: Mold remediation, Water damage-related cleanup & repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Gerald Dicharry - Jan 18, 2023

Service: Water removal
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Maida Owens - Sep 13, 2022

Service: Water damage-related mold removal
Positive: Professionalism

- Lee Comeaux - Jul 26, 2022

I was very impressed with this company and how informative they were throughout the process of fixing the bathroom ceiling where the a/c drain line had leaked. You cannot even tell where the repair was made as the paint matches perfectly. I highly recommend this company.

- Dana Blake - Jul 26, 2022

Positive: Professionalism, Quality, Responsiveness, Value
I appreciate this company moving so quickly to come out and give a free inspection the next morning! Jeremy was awesome! He used high tech gadgets to see through my cabinets and walls to determine if my plumbing leak had caused mold growth, as well as determining if I still have wetness inside the walls that could lead to mold. It took him about 10 minutes to put my mind at ease and let me know that I have nothing to worry about! I can now carry on without stressing over the possibility of water damage. Had I not gotten this free and simple inspection, I would have continued to have that fear in the back of my mind. Your house is one of your biggest investments! So protect it! Get the inspection and at least you’ll know what to do next! Thank you Jeremy and United Fire and Water!
Services: Water removal, Mold inspection

- Roy Moore - Jul 22, 2022

Excellent service from the first phone call to the in-home assessment! They were professional, informative, and cared about the quality of their work.

- Abby Rauschenberger - Jun 29, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent service!! Mr Lee and the team was very professional and courteous. Highly recommend.
Services: Flood cleanup, Water damage-related cleanup & repair, Flood restoration, Mold remediation, Water removal, Carpet cleaning, Painting, Flooring, Mold damage restoration

- David Tuschhoff - May 06, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
United Fire & Water are amazing. In my opinion.... the best in their field. Super knowledgeable, amazingly organized, and round the clock work to get our building completed. Our building took 4 months to dry, and Kevin H. was there daily. I would recommend this company not only for their skills but also as a whole company. Kevin, Lee, Brinkley, and Kyle are the best. As a business as well as a homeowner you cannot go wrong with this company. Thank you to the whole crew for everything you did for us.
Service: Water damage-related cleanup & repair

- Miranda Barcelona - Apr 25, 2022

This is my second time using this company to help with water remediation. They are very professional, knowledgeable, and very easy to work with. They work fast and make the process easy!!! They kept me informed the entire time. I highly recommend this company. From start to finish, they made the process smooth and hassle free. Wouldn’t trust my home with anyone else!
Services: Flood cleanup, Water damage-related cleanup & repair, Flood restoration, Water removal, Painting

- rachel comeaux - Apr 22, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys at DKI are amazing! We had a leak from the attic(water heater) water got into the carpet and in bedroom below. We called and got a response time of 1 hour! Unbelievably fast to arrive. A team of 6 showed up and removed all water from the carpet and tile floors. I Would highly recommend this company to anyone requiring there services.
Services: Water removal, Water damage-related cleanup & repair

- Matt Deslatte - Mar 22, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness

I cannot begin to express my gratitude for this company. They showed up within hours of me calling them and started damage control right away. They took the weight of my burdens in such a stressful time. All of the workers that came here over the week were so professional and courteous. Glenn was early one day and while he waited for me to get home, out of the kindness of his heart, he brought my trash to the road. Although no one expects or wants these things to happen, I'm so glad I had United Fire & Water in my corner.
Services: Water damage-related cleanup & repair, Sewage cleanup

- Crystal Duplessis - Mar 16, 2022

Positive: Professionalism, Quality, Responsiveness
Very prompt and professional. Came back to follow up and make sure everything was good.
Service: Plumbing

- Richard Morgan - Feb 07, 2022

Awesome company! They guys were very kind and friendly. Very hard working staff!!

- Tyeisha McCray - Feb 04, 2022

I called United after receiving a recommendation. I was not disappointed. United responded promptly, professionally and show concern when taking care of my mother and the water damage that occurred. The repeated trips to check on progress, even on Sunday, was above and beyond what I expected. I would call them again in a second.

- Jeffrey Poche - Feb 04, 2022

We had Mr. Glen as our tech he has been absolutely amazing throughout this process. Very professional, quick response time and sincerely cared and wanted to make sure the job was done right! Highly recommends this company and Mr. Glen

- Zyanna Palmisano - Dec 20, 2021

United Fire and Water did a great job for us after we had water damage from a leaking drain pipe. If you ever need clean up services after water or fire damage please consider United Fire and Water. They will do a fantastic job for you.

- Jack Shortess - Dec 10, 2021

Service: Remodelling
Positive: Professionalism, Punctuality, Quality, Responsiveness

- corey michaels - Nov 19, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness

United Fire and Water was a life saver when our AC coil froze and leaked. They performed mold remediation, rebuilt a closet for rhe replacement AC duct work and hot water heater, and replaced damaged sheet rock. Everyone (painter, remediation specialists, project supervisors, administrators) who touched our project was always on time and professional. The sheetrock repair looks outstanding. You can’t tell where the old sheet rock starts and the new begins. This company was also a huge support during the stress of getting the water damage cleaned up. I highly recommend United Fire and Water.
Services: Water damage cleanup, Mould inspection

- Ellen Wolfe - Nov 16, 2021

Services: Painting, Water damage cleanup

Positive: Professionalism, Responsiveness

- Darn ADV - Nov 10, 2021

Services: Sewage cleanup, Water damage cleanup
Positive: Professionalism

- S T - Oct 30, 2021

Positive: Professionalism, Responsiveness

Highly recommend United Fire and Water! We had a plumbing leak and water damage in two bedrooms and closets. They came immediately and started the drying process! We are so thankful for all they’ve done and we’re doing to use them for the remodel too!
Service: Water damage cleanup

- Jenny Hall - Oct 19, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

The work was done to my satisfaction. The workers were polite and arrived for the most part on schedule, and the company contacts were easy to get in touch with and quick to deal with my requests and concerns. Would definitely recommend them!
Services: Painting, Water damage cleanup

- T Bermudez - Oct 11, 2021

Thank you, United Fire & Water of Louisiana! We are so grateful for y’all. We now have a safe home, because of your quick response and restoration. Everyone from the office personnel to the on-site technician was professional, thorough and kind. They explained the process, and completed the job perfectly. Thanks again. I hope I don’t ever have an emergency again, but if I do they will be my first call. Highly recommend.

- Min Win - Oct 04, 2021

Service: Water damage cleanup
Positive: Professionalism, Punctuality, Quality, Responsiveness

- Karen Ashton - Oct 04, 2021

Service: Painting
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Adam Parker - Oct 04, 2021

Services: Remodelling, Water damage cleanup
Positive: Professionalism, Punctuality, Quality

- Jacqueline Wege - Sep 28, 2021

Positive: Professionalism, Punctuality, Responsiveness

We had two houses flooded on May 17th, 2021. Tom and his crew did a great cleanup job. Tom always quickly responded to our calls and texts. Most important of all is DKI company went through details about damage and restoration with our insurance company professionally and that saved us lots of hassle. We are happy with the outcome and referred DKI to our neighbor across the street.
Service: Water damage cleanup

- Chiati Liu - Aug 20, 2021

Provided friendly, Professional and timely service. Answered all my questions.

- Shavana Brown - Aug 02, 2021

We used another well-known remediation "pro" after recent flooding in Baton Rouge. They gave us poor advice on what required demo and assured us that all of our rooms were dry before removing their drying equipment. After discussing our situation with United Fire & Water, they came to our home and showed us where multiple rooms were still damp. They took the time to explain standard demo and drying procedures, where we had been given little or poor advice from the other company. After their visit, we pressed the other company to come back (since we had paid them in full already). They sent a new technician who reluctantly took additional moisture readings and admitted that our home was not dry. To this day they haven't come back or contacted us to ensure that our home was dry. We sincerely appreciate the United Fire and Water team coming out and alerting us to the fact that there were issues. They were knowledgeable, patient, and thorough. Should we or anyone we know ever be in need of a remediation contractor again, then they will have our business or recommendation.

- Sabrina Solis - Jun 19, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

The team from UHC made the nightmare of our home flooding as tolerable as possible. They walked us through the entire process while keeping us informed from start to finish. They never treated my family as just another job, they treated us like a family trying to repair their home. If you have any water damage give them a call, they will do everything in their power to put your life back together

- Jason May - Jun 02, 2021

Awesome customer service. Quick and efficient. Would recommend their services 🙂

- Brittney LeBlanc May - May 28, 2021

Positive: Professionalism, Responsiveness

Everyone at United Fire and Water has been so helpful in our pack out and clean up project. They are communicative and quick to respond and get the job done. Highly recommend to anyone needing these types of services!

- Melanie Schroeder - Apr 20, 2021

Meghan Dodd was very professional and helpful with job they would be performing for us as well as keeping us informed as to what would come next on the job. On time .

- Elizabeth Boyd - Jan 30, 2021

Positive: Professionalism

- Tom Doise - Jan 27, 2021

- Brian Cox - Dec 10, 2020

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- D P - Dec 01, 2020

Positive: Professionalism

Very professional service. They did everything (drywall, painting) just as they said they would, when they said they would.

- Kenneth Schafer - Nov 30, 2020

Positive: Professionalism
Chris did a Great Job of cleaning HVAC registers.

- Don Jones - Nov 25, 2020

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I was so happy the guys went above and beyond for me. I trusted people like Lionel and Flynn completely. I would recommend them to anyone. Kevin was so kind and caring wanting to take care of my problem. All the guys that worked on my home were great!

- Sandy Knost - Nov 25, 2020

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- April Stanford - Nov 25, 2020

To group with United Fire & Water went above and beyond to fix and finish everything we wanted. First of all they were the last company I contacted but the first company to come. While I had 2 scheduled meetings for quotes be rescheduled by 2 other companies, I got in touch with Sean and Rolf the Friday morning before Hurricane Barry hit and they were at my house 1 hour later. As the work proceeded, we continued to want to add more and more into the project. Whether it was roofing, support beams, painting, electrical, new construction, and touching up, etc they were fully capable of performing the job. A great soup to nuts company. I would thoroughly recommend them for a big project.

- Vincent Argrave - Aug 08, 2019

We had a bathroom pipe damaged during a construction project and we called on United Fire &Water Damage because we had used them before.
They came over very promptly and put things in
Motion to correct the issue. They were professional
, knowledgeable, courteous and put our mind at ease. I give them 5 star and I would recommend them without hesitation to my extended family and friends.

- John Byrd - Jun 19, 2019

immediate response to critical problem. water leak in ceiling. this company took immediate action to get everything dried and ready for repair. in the repair process now. very happy with this company!

- Tika Laudun - May 29, 2019

United Fire and Water are awesome. They came in completed my damaged home and they did a wonderful job! Thank you Jade-Lee and the staff for all your help!

- Shimetra Bethley - May 07, 2019

- Steve Kaiser - Apr 15, 2019

Last year I purchased a home and didn’t know all the water damage the home had. A very large insurance claim. However I called United Fire and Water Damage they came out and inspected my home and found the problem. After working with them and the insurance company - I allowed United fire & Water to do the complete remodel of my home and let me tell you what a wonderful job they did. I had to work so I had to trust these them to do my home and do it right. Let me tell you - the customer service I received - they treated me like family. No matter day or night when I called they was there to talk to me to work with me and to answer any questions I had. I am so happy I found them! What a wonderful company and team they have working with them. And Jade and Lee Great Job! I am so thankful and blessed!

- Shimetra Bethley - Mar 18, 2019

- Cindi Wright - Mar 08, 2019

- Mari Pastor - Jan 02, 2019

Very fast response. immediately went to work repairing the damage. professional quality work. highly recommend this company!

- Marianne Hebert - Dec 28, 2018

- Ojo Thompson - Dec 16, 2018

As an adjuster I’ve seen all kinds of work... Kevin has a great team and sets the bar high with his attention to details and professionalism.

- Penny Pease - Dec 08, 2018

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United Fire & Water Damage of LA | 11800 Industriplex Blvd., Baton Rouge LA 70809, United States