Nestled in the picturesque Coral Gables, WhataHotel! offers an unparalleled booking experience for discerning travelers seeking luxury accommodations with a personal touch. Celebrated for over a decade, this esteemed agency prides itself on securing exclusive deals and coveted perks, such as complimentary breakfasts, potential room upgrades, and spa credits. With a user-friendly platform and a curated selection of premium hotels worldwide, WhataHotel! ensures a seamless reservation process. The dedicated team, led by the highly praised Richie Massa, is committed to enhancing each journey, providing exceptional customer service that transforms trips into unforgettable experiences. Whether it's a family vacation or a solo adventure, WhataHotel! is the go-to for extraordinary travel with added value.
I have been using WhatHotel for decades! I love all the special added offers you are able to include with my hotel reservations.
Lionel Moolchan has been my agent for years. He knows exactly what my husband and I like and always has great information and advice on the properties we are looking at. He is the best.
- Mandy Horst - Jul 10, 2025
We have used Richie Massa and the team at WhatAHotel.com for all our travel since 2013. We cannot overstate how incredible they are!! They are the best around bar none. Incredible perks like FREE BREAKFASTS, ROOM UPGRADES, FOOD & SPA CREDITS...All included in the room rate!! Call/Email them before you book your next personal or corporate trip. It's a no brainer.
- Scholar Properties Ltd. - Jul 10, 2025
Look no more! I have used this company exclusively for years, Richie Massa has saved me tons of money with the normal perks offered such as upgraded rooms upon availability, dining credits, daily breakfasts, spa credits and more! He is extremely knowledgeable with all 5 start resort properties with perks that no one can beat! Thank you for making my travels first class with money in my pocket! This is my to go to agent, but you won't be disappointed with this company! They are ALL efficient, friendly, will lock in the best rates with perks that never end! Thank you Lorraine Travel!! A loyal happy grateful customer!
- PACU hula - Jul 03, 2025
I cannot say enough good things about what a difference Whatahotel made to our trip to Maui. The hotel upgraded us yet another notch after the agency’s upgrade, and the other perks really helped with the overall cost, free buffet breakfasts, daily perk amount and and extra amount kicked in for the whole stay. Thank you!!
- L M - Mar 03, 2025
This a great website with good value on all the best hotels in the world. I book all of my stays through this website and have told all of my family and friends about it. Maria is fantastic!
- Edward Schwartzenburg - Feb 23, 2025
Whatadelight! If you are missing the good old days of customer service and care when traveling, then look no further! You will get that and the best deal on your room with added perks such as breakfast, room upgrades, etc...I stumbled across WhatAHotel on a travel forum and I am so glad I did! When I can use them for my travels I do! I've turned my friends and family onto them as well and they are hooked! Maria was my agent and if I could give her more than 5 stars I would. She is a quality member of the WhatAHotel team. I hope someone is reading this that is a position to reward her for her hard work and competency. If it's not obvious, I highly recommend WhatAHotel. :)
- Nellene Wiley - Dec 30, 2024
Really enjoyed our family holiday in booking with WhatAHotel. We often stay at various hotels, and what can make a noticeable difference is a little extra personal touch. The extra perks are great and much appreciated, in addition the personal touch goes a long way with us. This personal touch was both at the hotel, and with Maria at WhatAHotel ensuring everything went smoothly, even though it involved a little back and forth. Thanks Maria and thanks WhatAHotel! In today's world of anonymous internet booking agencies, we wouldn't hesitate in the future to book through WhatAHotel which offers their online booking service as well as human interaction when needed.
- Ramneek Gupta - Aug 06, 2024
This is the best site to book 5 star hotels! Not only are the hotels top notch, but the perks as well! So happy to have discovered this site years ago and we tell everyone we travel with about the fantastic deals and customer service! The perks are amazing— free breakfast, upgrades, hotel credits and late check outs! Maria always takes care of us and gets us the best upgrades! Make sure you mention if you are celebrating a special occasion!
- Mayra Sustaita - Aug 03, 2024
The room upgrade, free breakfast as well as resort credit made our vacation that much better!!!
- Ryan Mendenhall - Feb 20, 2024
Angelica was a tremendous help managing our reservations in Maui. She communicated clearly and promptly, going above and beyond to make sure our resort plans were perfect. Thanks Angelica!
- G Hicks - Feb 20, 2024
Look no more! I have used this company exclusively for years, Richie Massa has saved me tons of money with the normal perks offered such as upgraded rooms upon availability, dining credits, daily breakfasts, spa credits and more! He is extremely knowledgeable with all 5 start resort properties with perks that no one can beat! Thank you for making my travels first class with money in my pocket! This is my to go to agent, but you won't be disappointed with this company! They are ALL efficient, friendly, will lock in the best rates with perks that never end! Thank you Lorraine Travel!! A loyal happy grateful customer!
- PACU hula - Dec 27, 2023
Great experience. They found a lowered rate after I booked and was treated with excellent service when I arrived. We received all stated benefits including a nice larger room and delivery of a mini bottle of wine. 10/10 would recommend booking through WhataHotel.
- K S - Dec 14, 2023
WhataHotel is consistently the best at getting the best price with the greatest amount of amenities.
- Stephen Brammell - Oct 29, 2023
I would like to check all of the above categories, but I have to choose one. But, please note, What a Hotel is professional, has only very high quality hotels and is always mindful of one’s desires and needs. It is a wonderful agency.
What a hotel is the best agency I have ever come across. I usually research and book hotels myself, but when I want a high level hotel I always turn to What A Hotel. They get the best prices and include wonderful perks. I highly recommend them. Just had a wonderful trip to Colmar, France at a hotel they booked for us and, as always, it was fabulous.
- sam frumkin - Oct 20, 2023
Hands down best travel agency in Miami! I had to book a last minute trip to NYC and Richie delivered with some of the best accommodations possible. Service is First Class will be using this company for everything travel moving forward!
- nicholas castellanos - Oct 11, 2023
WhataHotel is exceptional! Professional, honest, and knowledgeable. The perks they provided were amazing, and the staff were exemplary in helping us make our arrangements. Thank you, and you have earned a returning customer.
- Bill Sullivan - Oct 07, 2023
I love working with whatahotel! I use them anytime I’m booking a hotel . The benefits and perks are wonderful. Ive never been disappointed when using them!
- renee wright - Sep 20, 2023
- Ashton Chandra - Sep 09, 2023
Best kept secret in travel. Maria hooks it up and always has unique access to amazing hotels. Thank you!
- Ryan Sharkey - Aug 24, 2023
Amazing hotel. Loved using what a hotel. The breakfast buffet was great.
- Kayla Starbuck - Aug 24, 2023
I always use WhataHotel! If possible when I travel. The perks I receive are amazing!! Free breakfast, free room upgrade to an ocean view, hotel credit!! It really is a great deal and they price match!!
- janie shaffer - Aug 21, 2023
Excellent hotels from which to choose and an excellent experience beginning to end. Those perks are sooo great! We got to enjoy breakfast each day, a room upgrade and late check-out! WhatAHotel is the way to go to enjoy your vacation fully! Our fave hotels so far are: Montage Palmetto Bluff, Rosewood Mansion on Turtle Creek (Dallas), Ritz-Carlton Dallas, Ritz-Carlton Reynolds Lake Oconee
- jamie amarasuriya - Aug 17, 2023
I wouldn't book a trip without Lionel Moolchan. Simply the best!
- melinda morris - Aug 12, 2023
I have utilized WhataHotel! for probably about 15 years, for all of my luxury hotel stays. In today’s world where it’s just as easy to book at a hotel’s website, there is nothing more valuable than a travel agent.
On my most recent stay at a Ritz-Carlton, I was able to book a cheaper rate with WAH than with the hotel directly. We also received a double upgrade to a full one bedroom suite, a $100 amenity credit, a welcome amenity of house made chocolates, a daily breakfast credit of $60, and a guaranteed 4pm check-out. These amenities were more than I’d receive with my Bonvoy elite status. Plus, I still received all basic and elite Bonvoy points for this reservation.
I currently have two future reservations with WhataHotel! and will continue to use them for all of my luxury hotel needs.
- Jonathan jones - Aug 08, 2023
Booked four seasons Las Vegas. Free room upgrade, breakfast included and $100 resort credit. Most amazing perk received an email a few days before to say the price has dropped $160 and I didn’t have to lift a finger for the cheaper rate.
- Rehana Chatur - Aug 04, 2023
Excellent vacation and service. We always get the best advise and recommendations that make our vacations memorable! Thank you Lionel for all your assistance. You are the best!
- Regina Saenz - Jul 14, 2023
Great benefits . No complication with the hotel in receiving them , even got a room upgrade . Will use them again in the future
- Adam polo - Jul 13, 2023
Richie planned an amazing trip for us over the 4th of July! Our room upgrade was beautiful and he took care of every detail. This was just one of many trips we’ve planned with him and look forward to all our future travel booked by him!
- Lauren Bloch - Jul 13, 2023
We booked a stay at the Four Seasons Punta Mita and a Mariott Cancun with whatahotel, and they saved us SO MUCH money. We were treated like royalty at the FS as they recognized us as booking through their preferred partners program. Room upgrade was fantastic, as we received several welcome amenities such as champagne and snacks!
We also received complimentary breakfast at each hotel (which at FS is 150/day for 2 people) as well as resort credits to be used as we pleased for the same room rate as we would have got booking direct.
HIGHLY RECOMMENDED!! THANK YOU GREG!!!
- Dave Galie - Jul 13, 2023
WhataHotel is WhataFind! I am a Hyatt Globalist so love my late checkout and breakfast but wanted to stay at the Four Seasons that doesn't have a loyalty program. I found a Four Seasons Preferred Partner in WhataHotel online and after reading a few reviews to make sure it was legit, took a chance and joined and booked the Four Seasons Westlake Village the same night online with the special package 3rd night free rate the Four Seasons advertised. But with WhathHotel, received $100 credit, free breakfast and late checkout. It worked flawlessly and the Four Seasons was very nice about it. It was such a good experience I signed my spouse up as he travels quite a bit for work but doesn't have a "set" hotel or my perks and booked him a Hyatt in LA. He said they were super nice at check-in and thanked him for being a preferred partner, offered him a tequila flight and he is enjoying his stay. I would definitely recommend WhathHotel! Thank you for the easy to use, great service!
- Kimberly Watson - Jul 13, 2023
Great service! Maria was amazing! I have used her services in the past and she has always been a pleasure to deal with. Pleasant, efficient and very professional.
- Daniel Copnick - Nov 23, 2022
I have been using What a Hotel and working with Richie for over 7 years now. The amenities are a great addition to any vacation. Free breakfast, late check out and sometimes a room upgrade! You wont be disappointed if you call What a Hotel for your next trip.
- Michelle Sylvia - Oct 14, 2022
I cannot recommend WhataHotel enough - I've been booking with them for 12 years and have had the most memorable stays in the most incredible places with truly amazing perks every time! You really are treated as a VIP - it's so different to just booking online direct. I am so glad I found this service - I've never been disappointed.
- Ta Ha - Oct 12, 2022
Great site that gave us lots of extra perks. Super helpful
- Linda Nguyen - Oct 06, 2022
We had the best experience working with Richie! We received a GORGEOUS complimentary upgrade when checking into our beautiful hotel in Turks. Once in the room we had some complimentary snacks and a celebratory bottle of wine. It was a seamless and stress free time booking with Richie, we can’t thank him enough. Use WhataHotel! You won’t regret it!
- Alison Murphy - Sep 23, 2022
Richie is always a pleasure to work with! Prompt and Professional! My wife and I appreciate his help. He deals with all the top luxury hotels. Getting free breakfast, room upgrades, welcome amenities, resort credits and great service!
- jonathan smith - Sep 20, 2022
We always use Whatahotel when booking our hotel stays! The perks are so worth it! Maria is great to work with!!
- Lisa Fogerty - Sep 12, 2022
We received free breakfast everyday of our stay and $100 hotel credit for food or spa services. We were able to order breakfast from the menu in the hotel restaurant. Not a continental breakfast. The hotel removed the breakfasts and the $100 credit from our total bill. It was a wonderful bonus to our stay!
- Lisa Scanlon - Sep 09, 2022
TOP NOTCH service! Far exceeded expectations, wonderful communication. Don't hesitate to book with them. This was my second time using them and they are now officially my go-to agency. Plus the perks were all legit and great.
- lisette luaces - Sep 07, 2022
I can’t imagine booking hotels through any other site. Whatahotel gave us $100 credit and free breakfast . And to top it all - an UPGRADE. No one else does that. Great customer service. Will always book through them.
- Andrew Hanna - Aug 23, 2022
As always, Maria at WhataHotel was fantastic. So patient with all the amendments and on top of everything. In addition, Maria manages to get extra perks which is extra special.
I would highly recommend WhataHotel, especially Maria!
- Jean Soong - Aug 22, 2022
- Felix Wong - Aug 17, 2022
Just returned from a bucket list trip to Alaska arranged by the BEST travel agent! A group of us used planes, trains and buses to travel to Denali National Park to witness grizzlies, Dal sheep, moose, caribou, eagles and the awesome Denali Peaks. We then traveled by Regent Seven Seas through the Inner Passage to whale watch, glacier witness and crab consume! We can't say enough good things about this experience! Don't miss the opportunity when it comes along...
- Jill Petersen - Aug 16, 2022
WhatAHotel is a wonderful travel booking company that only deals with the best of the best hotels. The added value in the form of perks and the impeccable service provided are well worth it! I’ve been booking with WhatAHotel for over 15 years and will continue to do so. Thank you for all the memorable hotel stays!
- gronya gronya - Aug 09, 2022
Love using Whatahotel, I always check their website/email them when I’m going to travel. They have been able to get me better rates on top of offering room upgrades and extra amenities. They have a great variety of properties too. Always a pleasure to work with!
- Tracy J - Jul 16, 2022
Have been using your service over last 5 years and the perks definitely worth well over the commission price! Thank you for your kind and fast replies via email.
- Robin Um - Jul 07, 2022
I’ve used Whatahotel multiple times and can highly recommend them for the additional perks. On a recent Four Seasons’ Baku Preferred Partner reservation I received free breakfast, a $100 room credit and a double upgrade (one on booking and one on arrival) all for the same amount i would have paid without any of that had I booked direct. There are still lots of reasons to use a good travel agent. I find the website easy to use, transparent about pricing etc and they’re very resonsive by email.
- welltrav brit - Jun 30, 2022
It is another of service in universe
- ?? - Jun 10, 2022
- Emily Magee - Jun 04, 2022
very very very good!
thank you whatahotel!
i'll make a reservation through whatahotel next time.
- yunjeong sohn - May 25, 2022
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- ??? - May 21, 2022
Look no more! I have used this company exclusively for years, Richie Massa has saved me tons of money with the normal perks offered such as upgraded rooms upon availability, dining credits, daily breakfasts, spa credits and more! He is extremely knowledgeable with all 5 start resort properties with perks that no one can beat! Thank you for making my travels first class with money in my pocket! This is my to go to agent, but you won't be disappointed with this company! They are ALL efficient, friendly, will lock in the best rates with perks that never end! Thank you Lorraine Travel!! A loyal happy grateful customer!
- PACU hula - May 14, 2022
I have been using WhataHotel for over 10 years. It's hands down one of the best places to book high end, luxury travel and get deals that are just not offered anywhere else. I have never had any issues with booked travel, EVER. I'm a customer for life!!!!!! PS- Check out the perks at 4Seasons Maui #Amazeballz
- Clint Ory - May 06, 2022
- Boseul Kim - Apr 26, 2022
Excellent service. Facilitated several of our changes and requests from hotel and got nice perks for booking through WhataHotel. Highly recommend.
- Eric Jacoby - Mar 28, 2022
I use WhataHotel every time I'm looking for a luxurious getaway, whether it be a 2-week vacation or even a weekend staycation. Their perks are unmatched. We just got back from a mini babymoon at the Four Seasons in Austin, and their partnership with the hotel allowed us to get a room upgrade, daily breakfast credit for two, and a $100 hotel credit. We always have a personalized letter waiting for us when we arrive, and this time they even gave us a gift to congratulate us on our babymoon. It really made our visit so special. I highly recommend booking through WhataHotel.
- Angelie Thomas - Mar 07, 2022
- Mette Munch - Feb 23, 2022
Booking our Hyatt Centric 10-day hotel stay was an excellent, very personal experience. By booking through WhataHotel we were offered the following perks:
$25 USD Property Credit
Room Upgrade
Daily Breakfast for Two
Welcome Amenity
Free Wifi
The breakfast perk saved us $40-$50 per day! We were able to get a couple of beverages each day at the pool with the $25 credit. Welcome amenity was a glass of champagne. Room upgrade was not available. Free wi-fi was unsecured and annoyingly needed to be re-requested every 24 hours.
- Mark Weinstein - Feb 20, 2022
Excellent hotels from which to choose and an excellent experience beginning to end. Those perks are sooo great! We got to enjoy breakfast each day, a room upgrade and late check-out! WhatAHotel is the way to go to enjoy your vacation fully!
- jamie amarasuriya - Feb 14, 2022
I’ve booked with Whatahotel a number of times over the last 7-8 years and love the included perks.
- A - Feb 14, 2022
Super easy to book and got a great deal with some awesome perks!
- Austin Ingram - Feb 14, 2022
You can’t beat Whatahotel for the service and especially the PERKs! For example, breakfast for two at the Maui Four Seasons included ($49 x 2) daily. Early check in included. Room upgrade included. In fact, we’ve always received a room upgrade and several times received a double room upgrade. The other big benefit- they only affiliate with hotels you would want to stay with so it helps narrow down your search. They’re all good but we ask for Richie. He’s been there a long time and will take good care of you.
- Steve Schrader - Feb 09, 2022
I would not book a 5 star resort any other way. The perks are just amazing and unmatched. We have stayed at some of the world's finest hotels by way of What a Hotel and would not change a thing.
- Christine Meyer - Feb 09, 2022
When I'm going on a holiday , I always book with a Whatahotel. The best customer service + excellent perks at the 5 stars hotels around the world.Thank you Maria for taking care of all my bookings and for your excellent service.
Simply the best.
- Ljupco Kosteski - Feb 06, 2022
Positive: Professionalism, Responsiveness
I started using WhataHotel because I thought it was convenient as a website to book luxury hotels with special perks online - which it certainly is. But what I soon learned is that they have a real travel agency in the background that provides amazing and responsive customer service. Special shout out to Richie for all of his help and advice! Can't speak highly enough of him and the whole agency!
- David Taylor Siegel - Jan 26, 2022
Positive: Professionalism, Quality, Responsiveness, Value
Maria is extremely helpful. This is a great service and I use it more and more!
- john william - Jan 24, 2022
Amazing benefits through what a hotel. Free breakfast daily and $100 hotel
Credit plus the room upgrade saved us so much money. I always chose to book through what a hotel as the perks are priceless
- Rehana Chatur - Dec 29, 2021
I cannot recommend Richie and WhataHotel enough! We had the pleasure of staying at 3 properties on our recent trip to Maui and Lanai. Thanks to Richie, we received daily breakfast, a room upgrade, and resort credit at each of them. There is no catch and no underlying fees. We will be using WhataHotel on all future applicable trips. Thank you Richie!
- Megan Everette - Dec 19, 2021
Positive: Professionalism, Quality, Value
If you are a booking a vacation, definitely book through them! The perks from the hotel credit to breakfast were fantastic and they were extremely professional!
- Michelle Badrian - Dec 07, 2021
I've worked with Richie and his team numerous times. In a world where most hotel bookings are done through completely automated websites, Richie is a reminder of why working with a great travel agent is totally worth the money - he has relationships with some amazing properties and will make sure you get the best experience possible during your stay.
- Avi Berkowitz - Nov 26, 2021
What a hotel is the best agency I have ever come across. I usually research and book hotels myself, but when I want a high level hotel I always turn to What A Hotel. They get the best prices and include wonderful perks. I highly recommend them. Just had a wonderful few days in Paris at a hotel they booked for us and, as always, it was fabulous.
- sam frumkin - Nov 12, 2021
Positive: Professionalism
- Dreamhouse Productions - Nov 02, 2021
We found a perfect hotel with great values in London through Whatahotel. They were responsive to my request to book.
Andaz hotel in London is located in a prime intersection of transportation (Liverpool station) and restaurants/entertainment. Very pretty and eclectically decorated and nice bar/ restaurants on site. Super friendly staffs!! Whatahotel found a better deal than any other travel site including Amex platinum offer.
- Kanghee Kim - Nov 01, 2021
Positive: Professionalism, Quality, Responsiveness, Value
I normally use American Express Platinum to get perks at hotels but discovered that WhataHotel is far superior to using Amex. We just returned from a fantastic trip to a Four Season’s Resort in Hawaii and WhataHotel delivered! We got a complimentary upgrade to a fantastic ocean-front room, a welcome amenity, a resort credit, early check-in, and a full sit-down breakfast daily. Unlike Amex, I was able to contact WhataHotel and Richie answered all of my questions promptly and provided excellent service. Since WhataHotel is preferred partner with Four Seasons and Richie knew the front desk management team, our check-in and room experience was flawless. I am now a customer for life. 5 stars - trust me, you can’t go wrong using them.
- Mike B - Oct 18, 2021
Positive: Professionalism, Quality, Responsiveness, Value
WhataHotel, Richie Manza and his team are truly terrific Travel Advisors! My family and I have enjoyed the benefit of their services for several years and they continuously exceed our expectations. I can't recommend them more highly!
- Brandt Handley - Oct 16, 2021
Positive: Professionalism, Quality, Responsiveness, Value
This is the best travel service without a doubt. I have used them over the past 5 years and continue to be astounded at the level of perks available when travelling. If the past is a beacon towards the future, they will definitely get my business. Thanks
- Tony Averbuch - Oct 12, 2021
Positive: Professionalism, Quality, Responsiveness, Value
One of the best travel agents I have ever used! I've used them for a couple trips so far and they always manage to get the best rates with unbelievable perks. Recently, I used them to book a stay at the Four Seasons in Montreal. Maria Guiteras-Rodriguez handled my reservation and was able to get me an upgrade from the most basic room to a suite, a four category upgrade, the front desk agent at the hotel was surprised and said that it is rare they will allow for an upgrade from a non suite to a suite.
Another notable booking was at the Four Season Cairo First Residence where they were able to give us enough spa credits for my friend and I to get a free Turkish Bath, I believe it was equivalent to $150 USD each.
- francis Donnelly - Oct 11, 2021
Positive: Professionalism, Quality, Responsiveness, Value
- Rachel Logan - Oct 09, 2021
Positive: Professionalism, Quality, Responsiveness, Value
- Rachel Logan - Oct 09, 2021
I have used WhataHotel for years, and I don't really want to give away the secret, because you pay the same price as you would pay on the hotel's web site, except you get tons of great perks, like free breakfast, free room upgrade, early check-in or late check-out and a $100 food or spa credit. I just stayed at Cosmopolitan in Las Vegas and received $550 worth of free meals at great restaurants in the hotel, plus an upgrade to a room on a high floor with an amazing view. It's like Amex Platinum, but they offer a larger number of hotels, especially some less expensive hotels. I highly recommend using their services!
- Andrew Dansicker - Oct 08, 2021
Positive: Professionalism, Quality, Responsiveness, Value
- Mark Gabourie - Oct 07, 2021
Booking through what a hotel is the only way to travel. They work with the best hotels and have the best prices and the perks are great. $100 food and beverage credit is really good, plus free breakfast !!!
I trace a lot and use them all the time!
- John Salazar - Oct 04, 2021
Positive: Professionalism, Quality, Responsiveness, Value
I've used this service for five years now and it's always delivered a great experience with the professionals as well as the hotels they are associated with. Pricing is always competitive, but it's all the additional perks and servicing that make whatahotel such a great service to use. We always look here first when we are booking anywhere.
- David Guarasci - Oct 01, 2021
- Lindsay Shin - Sep 28, 2021
I love working with whatahotel! The perks you get can’t be beat and they are always so helpful and friendly. I use them any time I can when we travel.
- renee wright - Sep 20, 2021
Working with Richie for our trip to Hawaii and California is a great experience!! He is willing to help us with any requests and make our trip become special!! Will definitely use them for our next trip.
- Chao Chi Cheng - Sep 17, 2021
Positive: Quality
- Byungkyu - Sep 14, 2021
We booked our Maui vacation through whatahotel.com. In addition to getting a better rate than we could find elsewhere, we also got free breakfast each morning. At this nice hotel, breakfast was $50/person/day! Tip and gratuity included, so it saved us over $750. (We probably wouldn't have eaten there more than once or twice, but it was great to be able to go each morning.
The best part is how communicative Richie from whatahotel.com is. He's got direct lines of communication to the hotel, so any of our questions got answered really fast. Highly recommended.
- Nick Bodmer - Jul 21, 2021
Maria at WhataHotel has been invaluable, responding to worldwide hotel booking requests efficiently and can secure additional hotel perks which is an added benefit. With different hotel options and constant amendments, Maria has been extremely patient and understands our hotel requirements, ensuring my family and I have the best holiday/ business travel.
I would highly recommend WhataHotel, especially Maria, who after all these years, has “seen” my children grow from baby crib requirements to requiring their own bed/room.
- Jean Soong - Jul 15, 2021
체크인시간에 룸 청소가 다 되지않아 대기가 있어 불편했습니다 그 외의 서비스와 룸컨디션 다 좋았습니다
- YEJIN HI - Jul 01, 2021
Positive: Professionalism, Quality, Responsiveness, Value
Super friendly and helpful.
- Ehsan Sadri MD - Jun 21, 2021
Positive: Professionalism, Quality, Responsiveness, Value
I have booked hotels with What A Hotel many times and it has always been a pleasure to work with them. Love the perks which include hotel credits and daily breakfast. In addition, the staff, especially Richie, have gone above and beyond to make sure our stay goes smoothly. Highly recommend this company.
- Judy Gordon - Jun 10, 2021
Positive: Professionalism, Responsiveness
Excellent personalised service. Very responsive. Recieved great benefits by booking through WhataHotel.
- Liam McKenna - Jun 08, 2021
Positive: Professionalism, Quality, Responsiveness
- Christie Beaulieu - Jun 08, 2021
Positive: Professionalism, Responsiveness
Simply stated there is Nobody - who is more detail oriented than Richie. The more you use his service & expertise you build a relationship and he learns your likes/dislikes taste level etc. He is so easy to deal with, very reponsive, follows through, communicates. I can't say enough nice things about Richie and his level of service. No trip is too small or too big for him to book for you. He is honest with his reviews of properties and doesn't oversell what level of a property as to offer. There is no bait and switch here. His passion for travel comes through in his planning as if he were planning his own get away! He is the best, best, best. We have been using his service for over 10 years! I tell everyone I know to book through him and everyone says OMG he is the best! It was so easy!
- Eileen Knox - Jun 08, 2021
Positive: Professionalism, Quality, Responsiveness, Value
Great experience with Whatahotel!
I’ve now booked a stay for the third time and I’m still happy with the services they provide!
Especially the upgrades (which was always provided) and resort credit is much appreciated.
Thanks again team!
- Daniel Valcq - Jun 04, 2021
Positive: Professionalism, Responsiveness, Value
Richie is the best. He’s very detailed about his properties always trying to enhance his customer’s trips. He always gets the best price while securing perks. Finally Richie is a gentleman.
- Tim Wilson - Jun 03, 2021
Positive: Professionalism, Quality, Responsiveness, Value
Excellent service; great perks! Many thanks!
- M U - Jun 03, 2021
We have been using WhataHotel for multiple bookings over the past three years. We always got a complimentary breakfast and nice F&B credit, plus in most of cases also an upgrade to next category room. You will get lot of free perks for the same price as you would see on the hotel website. I fully recommend booking through WhataHotel, and more specifically with Maria Rodriguez, who is amazing and provides us with a great customer service all the time. Thank you!
- Patrik Gemmel - May 29, 2021
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WhataHotel! | 377 Alhambra Circle, Coral Gables FL 33134, United States