I have been using WhataHotel! website to book my hotels accommodation during my travel. A few times my rooms were pleasantly upgraded and it makes the hotel stay most enjoyable. I especially like the easy request for early checkin and late check out whenever required. I would like to specially mention - Maria, who often assist me in the bookings and also in restaurant reservations at the respective hotels. Maria is very attentive and she follows up on my request promptly. Really appreciate her assistance. WhataHotel! website especially the perks such as breakfast included and some hotels with hotel credits really make my decision on using WhataHotel! website without hesitation and the need for further comparison on rates.
BUSINESS REVIEWS
WhataHotel!
377 Alhambra Circle, Coral Gables, FL, 33134, United States
Write a reviewAbout WhataHotel!
Nestled in the picturesque Coral Gables, WhataHotel! offers an unparalleled booking experience for discerning travelers seeking luxury accommodations with a personal touch. Celebrated for over a decade, this esteemed agency prides itself on securing exclusive deals and coveted perks, such as complimentary breakfasts, potential room upgrades, and spa credits. With a user-friendly platform and a curated selection of premium hotels worldwide, WhataHotel! ensures a seamless reservation process. The dedicated team, led by the highly praised Richie Massa, is committed to enhancing each journey, providing exceptional customer service that transforms trips into unforgettable experiences. Whether it's a family vacation or a solo adventure, WhataHotel! is the go-to for extraordinary travel with added value.
Customer reviews
Showing 1–50 of 365 published reviews.
Michele always makes our trips special when we arrive. We appreciate her. Thank you.
Michele always makes our trips special when we arrive. We appreciate her. Thank you.
We are just returning from an amazing trip to Portugal! All of the hotels recommended by and booked by Ritchie were perfect. Loved all locations/properties and enjoyed the amenities at each one. Thank you for your expertise!
Great deal on hotel booking. Have recommended to several friends.
Richie always exceeds expectations. I have booked with him for 5 years now and he is amazing. Always knowledgeable about properties all over the world and helps me compare and contrast them. I definitely feel like we get the red carpet treatment when we book through him compared to our Chase Saphire benefit. This past time at the Rosewood he was able to secure us an amazing, over the top upgrade for my birthday. I can't recommend him enough and can't wait to book our next trips.
Reservation, support and services excellent
The peninsula Bangkok was a very smart and elegant hotel. The rooms for excellent and the catering was fantastic especially breakfast. Vioni quibble would be the screens were down at the terrace during the morning till about noon so you really couldn't get a good view of the river. Would I go back again? Definitely yes
We had a wonderful experience using WhataHotel! During our stay in Amsterdam!! We loved our hotel and the perks from this wonderful website- breakfast and hotel credit!!
Booked four seasons Las Vegas. Free room upgrade, breakfast included and $100 resort credit. Most amazing perk received an email a few days before to say the price has dropped $160 and I didn’t have to lift a finger for the cheaper rate.
I love everything about WhataHotel. From the perks to the customer service, this company is second to none. I use them every time I travel.
Lionel was outstanding in assisting in finding a place for my entended family to meet and celebrate birthdays, anniversaries, and a graduation. Lionel took all the worry out of our travel.
Angelica went the extra mile when we had an issue with our first hotel. She was great.
I had an amazing time at the Waldorf and booking through this agency truly made a difference on my stay. I appreciate the perks and especially the unexpected welcome amenity.
Highly highly recommend. I will only book from them from now on. They were actually able to get me my money back from the hotel after our flight was cancelled despite a no refund policy.
Maria at Lorraine Travel was outstanding. We received an upgraded room, outstanding breakfast each day along with a nice bottle of champagne for our honeymoon weekend. I was extremely satisfied and will be booking again.
Booking through What A Hotel always makes the experience feel extra special. The added amenities provide exceptional value and elevate the entire stay. We especially loved our time at the Four Seasons Oahu; the stunning location and outstanding activities made it a truly world-class destination. Every detail exceeded our expectations, and it was an unforgettable experience. Highly recommend both What A Hotel and the Four Seasons Oahu!
Truly our favorite Manhattan hotel.
Its been more than 5 years im booking with whatahotel and always enjoy their perks and available options such as late checkout!.highly recommend
Great experience.
We love whatahotel! Richie has been helping us book hotels with perks since 2012. Free breakfast and free upgrades, yes please!
Understated luxury! Quiet! Top service!
I love everything about WhataHotel. From the perks to the customer service, this company is second to none. I use them every time I travel.
GREAT benefits, free breakfast and daily credits that help significantly. Still got to keep Bonvoy points etc. Highly recommend!
Thx you Maria for taking care of us!
I can trust Maria at What a hotel with my all of my vacation stays. She is fantastic and has helped me for many years
We never book a trip without WhataHotel! It makes our travel experience 10x better. Forever customer here!
Look no more! I have used this company exclusively for years, Richie Massa has saved me tons of money with the normal perks offered such as upgraded rooms upon availability, dining credits, daily breakfasts, spa credits and more! He is extremely knowledgeable with all 5 start resort properties with perks that no one can beat! Thank you for making my travels first class with money in my pocket! This is my to go to agent, but you wont be disappointed with this company! They are ALL efficient, friendly, will lock in the best rates with perks that never end! Thank you Lorraine Travel!! A loyal happy grateful customer!
WhataHotel has been so great with delivering the ultimate travel accommodations! Richie M is my go to for all my luxury vacations, and he exceeds expectations always! Thank you for all the little touches that make my vacations just a bit more special!
Always love working with Maria at Whatahotel, shes booked a few trips for us and our families and has always gotten us wonderful experiences and perks, as well as being so responsive over email. Highly recommend!
Beautiful property with great service
Phenomenal staff that perfectly complimented a gorgeously designed property. We stayed an extra three days with the Keppler because it was such a great experience.
Wonderful accommodations! Thank you!!!
I have been using WhatHotel for decades! I love all the special added offers you are able to include with my hotel reservations. Lionel Moolchan has been my agent for years. He knows exactly what my husband and I like and always has great information and advice on the properties we are looking at. He is the best.
Booked my stay at Four Seasons One Dalton in Boston through WhatAHotel and had a really great experience. The biggest value is the perks—you’re essentially getting VIP treatment without paying anything extra. I received benefits like a room upgrade, hotel credit, $100 daily breakfast credit, and a smooth check-in experience that felt more personalized than booking direct. At a property like Four Seasons, those extras go a long way. The booking process itself was super easy, and communication was clear throughout. Everything was handled seamlessly, and there were no surprises at check-in—always something you worry about with third-party bookings, but not the case here. What I like most is that you still get full hotel loyalty recognition while stacking the WhatAHotel perks, which makes it a no-brainer for luxury stays. Overall, I’d definitely use WhatAHotel again—especially for higher-end hotels where the added benefits actually make a noticeable difference.
Thanks to What-a-Hotel, we received the best travel service.
I cannot say enough about working w Richie @ What a Hotel! I cant believe our family have been using him for almost 15 years! He is always responsive, getting us the best deals for our family and friends. I continue to refer him to all my friends - even if you find the same price online. What a Hotel has perks that only they can get you! Thank you again Richie!
Ive been very pleased with my service at WhataHotel. We have used Richie Massa for 15+ years and hes the absolute BEST!!! His graciousness and kindness have made him part of our extended family. Hes honest, provides a great perspective based on his experience and takes care of everything from flights to hotels. He also goes above and beyond to make sure our accommodations are taken care of and all are needs are met. Richie is the go to guy for all your travel needs especially if you have specific dietary needs and travel with kids.
We have used What a Hotel many times for hotel reservations and they are AMAZING! Love all the free perks!! They are always prompt and efficient and do an excellent job with the details of our booking. For the same price as the hotel website you get lots of perks-- for example at the Four Seasons Maui you get free breakfast, a hotel credit and a free upgrade if available. I highly recommend booking through Richie at What a Hotel!
Had a great experience with WhataHotel! We stayed at four seasons Maui/Wailea and they had the same nightly rates as the Four Seasons website but booking through WhataHotel also provided a $100 credit towards our stay and provided free breakfast every night which was probably worth ~$600 or so. Seems like a no brainer to book with WhataHotel
They did an amazing job organizing all the hotels and itinerary to our trip to Sardegna.
Excellent trip thanks to the unwavering help from Richie! He thought of every single detail for our trip, from fun to safety. Definitely a plus!
Frequently asked questions
What types of hotels does WhataHotel offer bookings for?
WhataHotel specializes in high-quality, luxury hotels and resorts worldwide, focusing on properties that provide premium experiences and amenities.
What kind of perks can I expect when booking through WhataHotel?
Bookings often include perks such as free daily breakfast, room upgrades when available, resort or food and spa credits, late check-out, and welcome amenities depending on the property.
How does WhataHotel handle customer service and booking support?
WhataHotel provides personalized customer service with knowledgeable agents who assist with booking, changes, and special requests, ensuring smooth communication and support before and during your stay.