BUSINESS REVIEWS

Legacy Insurance

About Legacy Insurance

Legacy Insurance stands out as a trusted provider of comprehensive insurance solutions. With a team celebrated for their professionalism, quality, responsiveness, and value, they consistently prioritize the customer's best interest. Clients rave about the personalized attention and community involvement of agents like Matt Smith and Joe Mullins, who exemplify the company's commitment to service. Whether it's finding competitive pricing or offering more coverage for less, Legacy Insurance's attentive staff, including the highly recommended Jessica, ensures that every client receives exceptional care and significant savings. Their dedication to detail and responsiveness make them a top choice for insurance needs, with a reputation for making communities like Madison a better place to live.

Customer reviews

Showing 1–50 of 134 published reviews.

Google

We recently moved our homeowners and auto insurance over to Legacy Insurance and had a fantastic experience working with Josh Brown. From the beginning, Josh took the time to understand our needs and helped us find the right coverage for our home and vehicles. The communication throughout the entire process was excellent. Josh was extremely responsive, answered all of our questions, and made what can sometimes be a complicated process feel easy and straightforward. We really appreciated how quickly he worked to get everything in place while still making sure we understood our coverage and options. We couldn’t be happier with our experience and would highly recommend Josh Brown and the team at Legacy Insurance to anyone looking for an insurance agent who is knowledgeable, responsive, and truly takes the time to understand their clients’ needs.

Google

Zack Lightsey was absolutely amazing! Definitely recommend 10/10!

Google

Can't say enough about these folks. 10/10 service and will find you the best coverage for the best deal.

Google

Very nice to work with

Google

Affordable and very professional. I’ve had ALFA for 6 years. Everyone says you should shop around every once in a while. My house payment has went up 60% since 2020 with the largest reason being homeowners insurance. Legacy saved me 25% with the more coverage. Derek in Madison worked hard to get my business and save me money.

Google

Very nice to work with

Google

I trust and appreciate Zack for always looking out for my best interest!! Legacy handles both my vehicle and renter’s insurance!!

Facebook

🤩Very Helpful, Explain everything. Respectful and Friendly.

Google

Zack Lightsey was extremely helpful throughout my whole experience finding which insurance company would suite me best! I’m a first time insurance holder and i’m so thankful to have chosen this company to partner with:)

Google

I’m incredibly impressed with the service from Derrick in Legacy Madison. Dealing with insurance for both my rental properties and vehicle can be quite complex, but Derrick handled everything with expectation care and professionalism. I’m extremely satisfied with his expertise and personality attention he provided. Highly recommended!

Google

I recently purchased home and auto insurance from Legacy Insurance Childersburg office. The rates were great and Zack, Pam and all the team there provided excellent service.

Google

I was in desperate need of finding insurance asap. I was able to get ahold of someone quickly, and they were quite speedy in finding me the best deal they could across the board. 10/10 would recommend.

Google

Was very reasonable and done quickly. So I was able to get my car licensed and titled. And continue on my way. Thanks very much.

Google

Zach was awesome. I called needing to switch agents because mine was unresponsive, and I also needed to add a renters insurance policy. The whole switch was so seamless, I almost felt like he was missing something…. And on top of that, he saved me money! Glad to be in new hands.

Facebook

Really enjoyed working with Josh Brown at Legacy Insurance in Childersburg. Took care of all my insurance questions and policy’s. Saved several dollars for the year and even increased my current coverage. Looking forward to having my insurance with Josh and Legacy for many, many years. If you are looking for insurance quotes & someone that appreciates your business I recommend them 💯 %

Facebook

Google

Team was helpful and efficient.

Google

Josh was so very very patient with me and took his time to get the perfect policy.

Google

From the first conversation Zach on top of every step. His communication and taking time to explain details really set him apart from most I’ve dealt with. And saving $1200 was nice also.

Google

Charlie Giles is phenomenal! Got me a great deal and is very quick to respond, would recommend to anyone and everyone!

Google

Josh was patient, professional and prompt. Thank you!

Google

Legacy has a friendly, knowledgeable team. Zack researched the different insurance plans to find the one that works best for me. He took his time patiently explaining the different policies to me and answering my questions. Highly recommend.

Google

Facebook

When our son bought his first truck our insurance was going to go up a crazy amount. I emailed Zack about a quote, a few emails and some information later he had us an amazing deal. He was able to do it all through DocuSign while I was at work and got us insurance that day.

Google

The experience with Legacy Insurance was outstanding. Derrick Adams was wonderful. Derrick took the time to listen to my needs and explained every detail. He worked hard to find the perfect coverage for me. This team puts their clients first and provides a peace of mind, I cannot recommend Legacy Insurance and Derrick Adams highly enough.

Google

Josh and his team at Legacy Insurance are AMAZING!!! They helped us in a very tough time and remained professional and personable at the same time. You will not go wrong choosing them for your insurance needs. We thank yall so much.

Google

Always helpful, efficient, and responsive to our needs! They have always been willing to go the extra mile to help us!! I highly recommend Legacy Insurance!!

Google

Excellent service

Google

Excellent Service

Google

Charlie was great to work with! Found me some great options

Google

Josh and staff were extremely helpful and professional. I was supplied the quotes I asked for in a timely manner.

Google

Zach was incredibly helpful throughout the entire process of getting my insurance quote. He was patient, knowledgeable, and took the time to explain all of my options clearly. I never felt pressured, and he made sure I understood everything so I could make the best decision for my situation. He helped me find a great rate, and the whole experience was smooth and stress-free. I truly appreciate his professionalism and would highly recommend him to anyone looking for insurance assistance.

Google

Josh got me a great price for special situation, and patiently worked through multiple rounds of questions and adjustments without excess comms/pestering

Google

Josh was very helpful and kept up with prompt communication throughout. I would definitely recommend him.

Google

Josh was a great help with getting us swapped over to legacy from progressive, saved us $100+ a month!

Google

We have been customers of Legacy Insurance in Hoover for nearly two years, dealing primarily with Pam and Zack. This has been an excellent relationship for us in terms of insurance selection as well as enjoying variety, convenience, and professional assistance. Legacy affords us the very important option of having access to a number of carriers, rather than just one, as is the case with most agencies. Having a number of different carriers to choose from can offer specialized options and premiums depending upon our unique circumstances and needs, rather than a one-size-fits-all approach found with single-carrier agencies. Switching from carrier to carrier, if and when warranted, is easy due to keeping the same agents. Service is very professional with competent recommendations and prompt turnaround. We recommend Legacy Insurance!

Google

Very informative and cut my insurance bill by over 30%. Zack is so good at what he’s doing. I highly recommend giving them a chance.

Google

Josh at Legacy Insurance did an excellent job finding insurers that fit my criteria for home, auto, and umbrella policies. After chatting with me, Josh took all the details and made his recommendations. He was extremely thorough and answered all of my questions quickly. Getting set up with all my insurance was a breeze and Josh handled all the details. Highly recommend Josh and Legacy Insurance.

Google

We have used this insurance company for many years and have had only great relations with every agent we have ever talked to. When you need something done like an insurance certificate, they are on it right then!!! NEVER HAD AN ISSUE WITH ANYTHING!!!! I HIGHLY RECOMMEND THIS COMPANY!!!!! Stacey & Jessica are the best of the best!!!!

Google

Easy to contact and quick reply with excellent prices for auto and home

Frequently asked questions

How does Legacy Insurance help with comparing insurance coverage options?

Legacy Insurance agents review your current policies and needs, then provide multiple coverage options, explaining differences clearly to help you make informed decisions.

Can I get assistance with both personal and business insurance needs?

Yes, Legacy Insurance offers support for personal lines like auto and home, as well as commercial insurance, tailoring coverage to your specific requirements.

How responsive is Legacy Insurance when I have questions or need support?

Agents at Legacy Insurance are known for prompt and clear communication, often responding within hours to inquiries and providing ongoing assistance throughout the process.