Asking for Reviews: Email Message Examples

Here are a few examples of emails that businesses can use to ask for reviews. These emails are designed to be personal, concise, and comply with review platform policies and laws regarding unsolicited emails. Let's take a look at some examples.

Reviews: Email examples of how to ask for reviews
Email examples of how to ask for reviews
Review article by: Craig Sommerson
Craig Sommerson
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Here are a few examples of emails that businesses can use to ask for reviews:


  • The Personal Touch:

Subject: We'd love to hear your thoughts on your recent experience with us

Dear [Customer Name],

We wanted to thank you for choosing [Business Name] for your [meal/service/experience]. We always strive to provide the best possible experience for our customers, and your feedback is essential in helping us achieve this goal.

If you have a moment, we would greatly appreciate it if you could leave a review on [platform of your choice, e.g., Facebook, Google, TripAdvisor]. Your feedback will help us continue to improve and provide an even better experience for you and other customers in the future.

Thank you for your support!

Best regards,
[Business Name]


  • The Value Proposition:

Subject: Help us provide an even better experience for you

Dear [Customer Name],

At [Business Name], we value our customers and their experiences, and we're always looking for ways to improve. That's why we'd love to hear your thoughts on your recent visit with us.

By leaving a review on [platform of your choice, e.g., Facebook, Google, TripAdvisor], you'll not only be helping us improve our service, but you'll also be helping other customers make informed decisions about dining with us.

Thank you for your support and we look forward to your feedback!

Best regards,
[Business Name]


  • The Time Sensitive Request:

Subject: Quick request for your feedback on your recent visit

Dear [Customer Name],

We wanted to reach out to you about your recent visit to [Business Name]. Our goal is always to provide the best possible experience for our customers, and we'd love to hear your thoughts on how we did.

If you have a moment, could you please leave a review on [platform of your choice, e.g., Facebook, Google, TripAdvisor]? Your feedback will be incredibly valuable to us as we work to improve our service.

Thank you for your time and we look forward to hearing from you soon.

Best regards,
[Business Name]


Important: Never pay for reviews! Paying for reviews or offering discounts in an Email for positive reviews violates most platforms terms of service. This can lead to the removal of your business listing from the review platform. Asking current and former customers to review your company is fine, as long as you are requesting unbiased and truthful reviews. A positive review will do you no good if users can tell it isn’t genuine.

These are just a few examples of the types of emails businesses can send to ask for reviews. It's important to make sure that the email is personal, concise, and easy to understand. Additionally, it's important to ensure that the request is compliant with the platform's review policies and any local or national laws regarding unsolicited emails.

 

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