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Get insightful information on the best practices when asking for reviews. Learn about why reviews are so important for your SEO and word of mouth advertising.

Small business reviews guide

Here are our latest articles about reviews and small business.

How to Respond to Negative Reviews

Learn how to turn negative reviews into positive ones! Today we'll outline the best ways to respond to negative reviews and turn a bad situation into a great one.

Asking for Reviews: SMS vs Email

Learn about the advantages and disadvantages of using SMS and email to gather customer reviews, and how to choose the best method for your business needs. SMS offers immediacy and high open rates, while email provides more detail and wider reach.

6 Reasons Google Reviews Are So Important

Discover how Google reviews can impact the success of your business. From increased visibility to improved reputation and increased sales, find out why getting positive reviews on Google is a crucial part of establishing a solid online presence.

Asking For Reviews: 20 SMS Text Message Examples

We've compiled 20 examples of SMS messages that businesses can use to ask for reviews from their customers. These messages are designed to be simple, friendly, and effective in encouraging customers to leave a review on a platform of the business's choice.

Why Facebook Reviews Matter for Business

Facebook reviews have become increasingly important as more and more people use the platform to find and evaluate businesses. Let's take a closer look at why Facebook reviews matter and how businesses can leverage them to their advantage.

Customer Reviews Really Do Affect Small Businesses

If you’re a small local business, you need to worry about online reviews. Whether you want to serve your immediate block or the entire town, the ease with which social media influence and online reviews can affect your business can put you on a much larger stage.

How to Respond to Positive Reviews

Receiving positive reviews is an amazing feeling for any business owner or employee. It helps to attract new customers and build a positive reputation. Today, we'll discuss some tips on how to respond to positive reviews and provide some examples of how to do so effectively.

Asking for Reviews: Email Message Examples

Here are a few examples of emails that businesses can use to ask for reviews. These emails are designed to be personal, concise, and comply with review platform policies and laws regarding unsolicited emails. Let's take a look at some examples.

Tripadvisor Reviews Can Increase Your Business Profits

TripAdvisor has become the go-to website for travelers looking for information and recommendations about hotels, restaurants, and other travel-related services. With over 730 million reviews and opinions, TripAdvisor has a significant impact on the travel industry and the businesses within it.

Your Restaurant Needs Reviews

Restaurants are an integral part of our daily lives. They are not just places to grab a quick bite but also social hubs where people gather to socialize, celebrate, and enjoy different cuisines. With the rise of the internet and social media, the way people interact with restaurants has changed drastically. Today, customers can share their experiences with the world through online reviews, and these reviews have become a crucial component of a restaurant's success.

5 Reasons Why Your Law Firm Needs Reviews

The importance of customer reviews for lawyers and law firms cannot be overstated. They offer valuable feedback to lawyers, help potential clients make informed decisions, and contribute to the overall growth of the legal industry. In this article, we'll explore in depth why lawyers and law firms need customer reviews.

How Important Are Local Business Reviews?

In an increasingly digital landscape, businesses are quickly discovering that the key to thriving in a saturated and global marketplace relies nearly entirely on your digital footprint. And in this technology driven world, word of mouth has gone viral.

How to Get Customer Reviews For Your Small Business

When you want to know how your business stacks up against the competition, customer reviews are an excellent way to find out. The average review for any business is 4.8 stars out of 5, according to a survey published by Voices of America Businesses.

Learn the best ways to get customer reviews.